CLICK-RENT Car Rental

Average. The parking lot has limited spaces, and the exit and entrance are very narrow, making it easy to scratch the car. Is this part of the rental company's trick?

The service was quite good. Vehicle inspection was very thorough, so it's essential to purchase full insurance.

There is a shuttle bus, about 10 minutes to the car rental shop. The vehicle had 12,000 km on it and was great to drive. However, I don't recommend using Google Maps for navigation as the ramp directions after freeway exits are very confusing.

The pick-up and drop-off process is simple and efficient.

It's okay.

Pretty good.

The shuttle service was disorganized and lacked management.

The overall service was excellent and very patient.

When I first picked up the car, the vehicle provided didn't match my reservation. Although this was understandable, it indirectly led to issues later. I was given a seven-seater vehicle instead of the five-seater with a large trunk I had originally booked. The staff suggested that I could fold down the rear seats to create more trunk space, which I accepted. However, problems arose during the return process. I feel this may have been due to individual actions by their staff, and I am simply stating the facts. When I returned the car on time, the staff member immediately took the keys and began inspecting the vehicle. Upon opening the trunk, they realized I had folded down the rear seats to use as trunk space. The staff tried to unfold the right rear seat for inspection but handled it too forcefully and ended up damaging it.

Quite excellent. Even though I don't speak English or Spanish, I managed to pick up the car smoothly using mobile translation. For peace of mind, I purchased full insurance from the rental company and a supplemental insurance from QEEQ, costing less than 500 per day.

I rented a Nissan Qashqai but was given a Volvo XC40 instead. It's a much bigger car, and it's also brand new with only 2000 km on it. Very nice! It was very spacious for the four of us. We added full insurance at the car rental office, and the price was acceptable. Returning the car was also quite simple.

Great service, fast and convenient.

Paid an additional €57.9 for full insurance during pickup.

The staff speaks English and is very efficient.

Very satisfied, no sales pressure throughout the process. They gave me a new car, and the deposit was refunded within minutes after returning the car. Extremely comfortable and satisfying.

Excellent service, very convenient for both renting and returning.

Very satisfied

1200 euros were frozen, not sure if it has been refunded.

Excellent!

Satisfied