Avis Car Rental with SUV

The car was great, disappointed that Avis staff tried to sell an extra for breakdown we had already purchased through QeeQ

Supplied Kia Telluride, really happy with the car.

Very good.

Very satisfied.

Very good

I refueled the car when exchanging it, and the kind staff reminded me that I paid for the fuel exemption fee and helped me get it refunded. Thumbs up!

Pick-up and drop-off were very convenient and easy to find. The car was in great condition. Overall, very satisfied.

The car was easy to drive, the process of picking up and returning the car was smooth—an excellent experience overall.

Several car rental companies are located together, easy to find.

Extremely satisfied. Initially, I didn't have a Visa card and was about to cancel the booking for a refund, but later adding a second driver resolved the issue.

Short queue time, simple process, convenient car pickup, even if you don't speak English, you can still rent a car.

Waited for an hour on the first day to get the car

Renting was very convenient. The car rental company has a store right at the airport, and the process went smoothly. They briefly introduced whether to purchase full insurance.

Feels great!

Everything was great.

First time renting a car abroad. I visited the area earlier in the morning to check it out. This shop is located at the port, not far from another AVIS store—make sure you don’t mix them up.

The process was simple and hassle-free.

The pickup location was easy to find, and the car provided was a Ford, which was great to drive. The only drawback was that the car would automatically lock with the key inside, leaving us to experience roadside assistance in an area with no signal. We were quite worried at the time, but thankfully Avis staff resolved it quickly without causing too much delay to our trip.

The staff on-site had a very good attitude.

It's quite good, with no upselling at all!

Highly recommended.

The car rental company provided excellent customer service.

We rented a car in France for a trip that included visiting Switzerland. The rental company charges a cross-border fee of €31.96 regardless of the number of days the vehicle is taken out of France. When picking up the car, one of the families traveling with us forgot their driver's license, which delayed the process until just before the store's closing time. As a result, the counter staff forgot to charge the cross-border fee. Later, when we drove into Switzerland, we realized this could invalidate the insurance we had purchased through QEEQ. Upon contacting QEEQ customer service, we were informed that it was a weekend and the rental company was closed, so they couldn't assist us immediately. We were advised to visit the nearest branch for clarification. On the next working day, we went to a nearby AVIS location to record the incident. Eventually, the cross-border fee was deducted from the deposit we had prepaid, resolving the issue.

Satisfied

It's really convenient.

Very easy to locate, the car received was a Chevrolet, easy to drive and very spacious.

Good

Pickup and return were very smooth. Currently, I'm not sure how the toll fees are calculated. It's been only three days since the return, and there is no information on when this charge will be settled.

The car rental company is located right inside the airport, all lined up, making it very easy to find!

Everything else was fine, but the actual car model provided was different from the one booked, which caused issues fitting the luggage. Make sure to choose the right car model carefully.

Picking up the car was easy, returning took just one minute, extremely smooth, and no unnecessary upselling.

Very good

The queue at AVIS was rather long, likely because it's a large platform with good reputation. The customer service attitude was acceptable, but they added roadside assistance insurance without informing me. I only discovered this after checking my credit card statement following a car exchange. However, I had already purchased full coverage insurance during the booking process.

Excellent!

The car provided by the rental company was quite different from what we booked. We reserved a Toyota Camry but ended up with a hybrid RAV4. That said, we drove it for over 10 days and only had to refuel a few times, which is great considering how expensive gas is in the U.S. these days. We extended the rental for another two days because our plans changed, which cost us quite a bit more. To be fair, that's on us for not planning better, but they could improve by offering a uniform rate for extensions beyond a certain number of days. Instead, we ended up paying a steep extra charge—haha, nothing we could do about it.

Returning the car was very convenient, and the staff was very friendly. They were concerned I might not know the way to T1, so they proactively and patiently guided me.

Located in the city center, convenient for pick-up and drop-off. This time the car was a Mitsubishi SUV with only around 20,000 kilometers mileage, larger than expected, and easily accommodated two 30-inch and two 20-inch suitcases.

Excellent service.

Quite straightforward

The front desk service is efficient, and the process is simple.

Very good, convenient and fast. Have rented multiple times.

No need to queue, simple procedures.

After getting off the plane, there is a shuttle bus that directly takes you to the car rental building, which is very easy to find. The staff was very friendly and polite. They mentioned we could choose between a Toyota Camry or a Chevrolet SUV. We booked the SUV. The car was in good condition and easy to drive, though the tires were a bit noisy on the highway. I think next time it's better to rent a car with lower mileage. Overall, it was a pleasant experience.

Tout été parfait. Personnel aimable la voiture et quasi neuve nous avons eu un santa fait. Très bonne voiture facile a conduire

The staff were extremely friendly, there was no upselling, and they even let me choose my preferred car model. Returning the car was very convenient.

Excellent

The vehicle is well-equipped, offers good visibility while driving, and handles well!

Friendly service at San Francisco International Airport

Professional service

Extremely satisfied