Caro, Munich - Airport - Franz Josef Strauss Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Caro - Munich - Airport - Franz Josef Strauss Information, Car Rental Instructions & Policies

Address

Nordallee 25 , München , 85356

Telephone

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

EUR 10/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 8/day

capped at EUR 120

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 20/day

capped at EUR 120

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 10/day

capped at EUR 80

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 5/day

capped at EUR 150

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 10/day

capped at EUR 80

Tire chains rental

Prices and inventory depend on local stores.

EUR 10/day

capped at EUR 100

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Munich Airport

Railway Stations

17.7 mi from Muenchen Ost Train Station

18.1 mi from Central Station Munich

20.6 mi from Muenchen-Pasing Train Station

Hotels

18.2 mi from Hotel Cristal München

Other Landmarks

16.1 mi from BMW Museum

17.7 mi from Hofbräuhaus

17.8 mi from Marienplatz & Town Hall

FIND ME A CHEAP RENTAL

Map view of Caro Store Location

coordinates: 48.354 11.785

Guest Reviews

Total points： 9.3 / 10 Excellent

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Gloria Louisa
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Caro is not at the airport, you have to wait for their staff at the McDonald's next to T2. There's a gas station next to their office, which is very convenient. The Germans are very meticulous in their work. We rented two cars, and they handled the paperwork for one car before starting on the other, so we waited a long time, but the instructions were very thorough. We reserved a C5, but got a brand new Opel with only 4100 km on it, featuring auto start-stop and lane assist. These features are very important for driving in Germany. The car also has radar systems at the front and back. The condition and performance of the car were excellent, and it had a 6-speed manual transmission.
Read More >
Dave Winifred
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
After arriving in Munich, we called CARO customer service from the Starbucks near customs. The customer service asked for our exact location at the airport and said an employee would pick us up since the office is a bit far from Munich Airport. We waited about 20 minutes for them to arrive. We booked a manual diesel Passat wagon or similar, but we got a Mercedes C180 wagon instead, likely because of the emissions scandal with VW. The car was very new, with less than 10,000 kilometers, and we were very satisfied. However, it was switched to a petrol car that runs on 95 octane, which made the fuel more expensive. The staff was very thorough during pickup, carefully noting all existing scratches on the car. The in-car navigation system was very convenient with English voice prompts, so no need to change settings (unlike our previous rental in France where the system was in French and we couldn't change it to English). The QEEQ navigation was slow in finding satellites, and some addresses were not found, so we relied on the car's GPS and Google Maps. During drop-off, we faced some issues because we aimed to reach the airport early for tax refund and shopping. We called the day before to arrange a 7 am drop-off, but the gas station near the office opened at 7 am. The prices were higher than the market rate, but we didn't need much fuel. After refueling, we returned to the office, but no one was there. We called again and were told someone would arrive in 7 minutes, but it took nearly half an hour for an employee to return from picking up another customer at the airport. He was short-staffed as his colleague didn't show up, so he called a friend to help. The return process was finished around 8 am, and he drove us to the airport in the rental car, unlike the shuttle bus used during pickup. If you are catching an early flight, allow extra time. Initially, we set the pickup time as 6:30 am and the drop-off at 1:30 pm, but the actual pickup was at 7:00 am, and we arrived for drop-off at 7:00 am but had to wait for service. We effectively lost a day of rental, but we were in a rush and didn't argue as they didn't even use a computer for the return process, relying on the printed documents from pickup.
Read More >
Vera Robbins
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
After arriving at Munich Airport, you need to call them to get picked up and taken to the rental office. The meeting point was a bit hard to find, which was somewhat troublesome. We inspected the car carefully during pickup and noticed many small scratches that were not previously recorded by the rental company. Not sure if it was due to staff negligence or if they simply didn't care. The car was good, a new diesel Opel with automatic transmission, equipped with an English GPS and smart control system that even alerted us to traffic jams ahead. The interior had no strange smells.
Read More >
Wayne Raymond
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall quite satisfied, good value for money. The only inconvenience was that there was no office at the airport; we had to go to a designated location and then call the office to have them pick us up. This wasted a bit of time, as we waited for half an hour before getting a ride to the office. Picking up the car was smooth; they just checked my driver's license and charged an 800-euro deposit. Since we were heading to Eastern Europe, they gave us a Volvo V70 station wagon. Apart from being a bit dirty, the car was in great condition, relatively new, and the trunk comfortably fit four 28-inch suitcases. This car accompanied us throughout our 12-day journey, and we were very satisfied! Returning the car was also at the designated office. There is a gas station nearby where you can fill up the tank. Hand the keys to the staff, they do a quick check of the car, and then they had me sign to complete the process. We waited for about half an hour for the shuttle, and then got to the airport smoothly.
Read More >
Fitch Euphemia
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
New 3000 km KIA SUV, diesel, 7 liters per 100 km. The run-in period was alright. The pickup was tricky. I informed QEEQ's customer service about the details afterward. The pickup location should be TERMINAL 2 ARRIVAL, P29 parking lot. The guy waited there for a long time, and the shop's phone was unreachable. This wasn't CARO's fault. I hope QEEQ will write down this location clearly in the future to avoid customers waiting. During drop-off, the GPS directed us to the wrong place, and we were an hour late. The staff were great. Couldn't find the P29 entrance; too many one-way streets. Parked at P20 and found the staff there.
Read More >
Xavier Sweet
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
CARO provided excellent service and the car pickup process was convenient.
Read More >
Dave Will
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service of CARO car rental company is quite good, but I couldn't find it immediately after leaving the airport and had to wait for 45 minutes to find it. (Waited at the wrong location; the specified P20 parking lot is very large and the order did not provide clear instructions.)
Read More >
Lennon Jimmy
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
We had a car accident during our rental period, and because the car was damaged, we couldn't continue our journey. Caro sent a new car from Germany to a rural area in France, 1000 kilometers away, within a day. Their dedication is commendable. We were deeply moved and highly appreciate Caro's people-centric approach. We also recognize that all the cars provided by this rental company are new Benz models, which is excellent!!! The only downside is that the airport does not have a fixed pickup point, making it harder to find.
Read More >
Madge Walter
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There was no counter at the airport, we had to wait for the staff in the parking lot. They arrived late, and it took about 20 minutes to complete the paperwork. All charges were deducted from the credit card. We were a group of four with a lot of luggage, so we rented a mid-sized Passat, but they gave us a small Mercedes. The car didn't feel as spacious as the Passat, but considering it was an upgrade, we accepted it.
Read More >
Chad Kipling
Munich
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Great company and the car was good. The only issue is the lack of transparency in the charges. I rented the car for an additional two days on-site, returning it on April 14. On the 16th, the originally reserved amount was charged. The extra two days were charged through two separate transactions the following month (one for over 600 USD and a refund of over 500 USD). Additionally, there was a 100 EUR prepayment on June 3. I don't understand why. Such arbitrary preauthorization abuse raises concerns about customer protection.
Read More >
Baldwin Johnson
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was good, and the car was great.
Read More >
Helen Emerson
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Caro might not be a large company, as they do not have a dedicated counter in the Munich airport terminal. Their office is a few minutes away from the terminal, but this does not affect their service quality at all. Staff members were already waiting at the agreed meeting point at the scheduled time. The car was a new one with only 3000 kilometers on it. The paperwork was completed swiftly, and the staff was very thorough and enthusiastic in their explanations. The return process was equally high-quality. The phone customer service was top-notch, with high efficiency in resolving issues. The high-quality and efficient service combined with low rates makes their overall rating higher than big companies like Hertz and Europcar that I have worked with before.
Read More >
Lucien Belle
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was excellent.
Read More >
Winni Veblen
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Except for some difficulties finding the pickup location, everything else was great
Read More >
Victor Forster
Munich
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Although it's not a big company, it's affordable and reliable
Read More >

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What's the address of the rental location?

Nordallee 25 , München , 85356

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

A print-out voucher is more accepted in this store.

What are the Driver Age Requirements for this Car Rental Store?

18 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English
Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho
For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Toddler car seat rental EUR 10/day
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
GPS rental EUR 8/day
capped at EUR 120
Provided by the local stores. Usually, interface and voice are of the local language.
Winter tires rental EUR 20/day
capped at EUR 120
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
Infant car seat rental EUR 10/day
capped at EUR 80
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
Child car seat rental EUR 5/day
capped at EUR 150
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
Child booster seat rental EUR 10/day
capped at EUR 80
Recommended for children weighing 40-80 lbs /18-36 kg
Tire chains rental EUR 10/day
capped at EUR 100
Prices and inventory depend on local stores.

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.5 mi from Munich Airport
Railway Stations
17.7 mi from Muenchen Ost Train Station
18.1 mi from Central Station Munich
20.6 mi from Muenchen-Pasing Train Station
Hotels
18.2 mi from Hotel Cristal München
Other Landmarks
16.1 mi from BMW Museum
17.7 mi from Hofbräuhaus
17.8 mi from Marienplatz & Town Hall

Caro, Munich - Airport - Franz Josef Strauss Car Rental

Caro - Munich - Airport - Franz Josef Strauss Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at Munich Airport

What's the address of the rental location?

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car Rental Store?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

Toddler car seat rental EUR 10/day

GPS rental EUR 8/day

Winter tires rental EUR 20/day

Infant car seat rental EUR 10/day

Child car seat rental EUR 5/day

Child booster seat rental EUR 10/day

Tire chains rental EUR 10/day

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks