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Hertz, Arnhem Downtown Car Rental

Hertz 200+ ratings, 1 reviews

Arnhem, Gelderland, Netherlands

6.7 / 10 Average

Hertz - Arnhem Downtown Information, Car Rental Instructions & Policies

Address

BERGSTRAAT 2

Telephone

+31263513222

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
09:00 -11:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 - 36.3 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Netherlands

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
EUR 66.55/day
capped at EUR 66.55
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 20/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Czech Republic

Poland

Portugal

Norway

Sweden

Finland

Belgium

France

Spain

Show More

Czech Republic

Poland

Portugal

Norway

Sweden

Finland

Belgium

France

Spain

Italy

Germany

Austria

EUR 25 per rental

Luxembourg

EUR 35 per rental
Traveling to Belgium is allowed, but please advise the Hertz rental counter about your intention. The cross-border policy and fees please subject to the counter, they may change without notice. There will be a 600EUR penalty if the customer has not declared driving out of the Netherlands.

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Bosnia and Herzegovina, Bulgaria, Croatia, Estonia, Georgia, Greece, Greenland, Hungary, Iceland, Kazakhstan, Kyrgyzstan, North Macedonia, Moldova, Montenegro, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, United Kingdom

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900-2000 for other car models.

EUR 1000 for Aaa Aaa,Ford Focus - Kia Ceed Or Similar,Volkswagen T Roc,Opel Crossland X,Kia Ceed Sportwagon,Škoda Scala Ambition,Renault Zoe,Opel Combo,Ford Transit Lwb,Citroen C4 Picasso,Nissan Qashqai,

EUR 1100 for Ceed Plug In,Bmw 1 Series,Ford Turneo 5+2 Seats,Kia Ev6-electric,

EUR 1200 for Mercedes A Class,Volkswagen Passat,Volkswagen Passat,

EUR 1250 for Renault Traffic 59m3,Mercedes Sprinter 10m3,Renault Trafic,

EUR 1350 for Mercedes E250 Convertible,Volvo Xc40,

EUR 1500 for Van W Lift,Bmw I5,Toyota Quantum,

EUR 1600 for Toyota Corolla,P1 Volkswagen Multivan 5 2,Bmw 3 Series,Mercedes V-class,Mercedes C-class,Volvo Xc60,

EUR 1700 for Bmw Ix3-electric,

EUR 2000 for Mercedes Glc,

EUR 3000 for Description Not Available-electric,Polestar 2,I1 Bmw Ix,Model 3 Performance,Model Y Lr-electric,Alpine A110,

EUR 4000 for Mercedes S-class,

EUR 950 for Fiat Tipo,Fiat Egea,Leaf 500e Icon Mini Cooper,Mg Mg3 1.5 A/t,Dacia Sandero,Fiat Argo 10,Toyota Yaris Hybrid,Seat Ibiza O Similar,Mercedes Sprinter 213,Renault Clio St,Toyota Aygo Or Similar,Fiat 500 Electric,

EUR 1250 for ,

EUR 950 for Fiat Tipo,

EUR 950 for Id3 Life Pro,

EUR 1000 for Fiat Egea,

EUR 1000 for Ford Focus - Kia Ceed Or Similar,

EUR 1000 for Volkswagen T Roc,

EUR 1250 for Renault Traffic 59m3,

EUR 1000 for Opel Crossland X,

EUR 1100 for Ceed Plug In,

EUR 1000 for Kia Ceed Sportwagon,

EUR 1000 for Škoda Scala Ambition,

EUR 950 for Mg Mg3 1.5 A/t,

EUR 950 for Dacia Sandero,

EUR 950 for Fiat Argo 10,

EUR 1000 for Renault Zoe,

EUR 950 for Toyota Yaris Hybrid,

EUR 950 for Seat Ibiza O Similar,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Description Not Available-electric,

EUR 1600 for Toyota Corolla,

EUR 1500 for Van W Lift,

EUR 1600 for P1 Volkswagen Multivan 5 2,

EUR 1600 for Bmw 3 Series,

EUR 3000 for Polestar 2,

EUR 1600 for Mercedes V-class,

EUR 1200 for Mercedes A Class,

EUR 1100 for Bmw 1 Series,

EUR 1000 for Opel Combo,

EUR 1000 for Ford Transit Lwb,

EUR 1000 for Citroen C4 Picasso,

EUR 1500 for Bmw I5,

EUR 3000 for I1 Bmw Ix,

EUR 1500 for Toyota Quantum,

EUR 950 for Toyota Aygo Or Similar,

EUR 950 for Fiat 500 Electric,

EUR 950 for Fiat 500e-electric,

EUR 1600 for Mercedes C-class,

EUR 1600 for Volvo Xc60,

EUR 1250 for Mercedes Sprinter 10m3,

EUR 1350 for Mercedes E250 Convertible,

EUR 1200 for Volkswagen Passat,

EUR 1100 for Eqb 250 Ev,

EUR 1350 for Volvo Xc40,

EUR 1000 for Nissan Qashqai,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3000 for Alpine A110,

EUR 1400 for ,

EUR 1450 for ,

EUR 1500 for ,

EUR 1650 for ,

EUR 1750 for ,

EUR 2000 for ,

EUR 2100 for ,

EUR 2300 for ,

EUR 3150 for ,

EUR 5000 for ,

Theft Insurance Excess differs by car model:

EUR 1000 for Aaa Aaa,Ford Focus - Kia Ceed Or Similar,Volkswagen T Roc,Opel Crossland X,Kia Ceed Sportwagon,Škoda Scala Ambition,Renault Zoe,Opel Combo,Ford Transit Lwb,Citroen C4 Picasso,Nissan Qashqai,

EUR 1100 for Ceed Plug In,Bmw 1 Series,Ford Turneo 5+2 Seats,Kia Ev6-electric,

EUR 1200 for Mercedes A Class,Volkswagen Passat,Volkswagen Passat,

EUR 1250 for Renault Traffic 59m3,Mercedes Sprinter 10m3,Renault Trafic,

EUR 1350 for Mercedes E250 Convertible,Volvo Xc40,

EUR 1500 for Van W Lift,Bmw I5,Toyota Quantum,

EUR 1600 for Toyota Corolla,P1 Volkswagen Multivan 5 2,Bmw 3 Series,Mercedes V-class,Mercedes C-class,Volvo Xc60,

EUR 1700 for Bmw Ix3-electric,

EUR 2000 for Mercedes Glc,

EUR 3000 for Description Not Available-electric,Polestar 2,I1 Bmw Ix,Model 3 Performance,Model Y Lr-electric,Alpine A110,

EUR 4000 for Mercedes S-class,

EUR 950 for Fiat Tipo,Fiat Egea,Leaf 500e Icon Mini Cooper,Mg Mg3 1.5 A/t,Dacia Sandero,Fiat Argo 10,Toyota Yaris Hybrid,Seat Ibiza O Similar,Mercedes Sprinter 213,Renault Clio St,Toyota Aygo Or Similar,Fiat 500 Electric,

EUR 1250 for ,

EUR 950 for Fiat Tipo,

EUR 950 for Id3 Life Pro,

EUR 1000 for Fiat Egea,

EUR 1000 for Ford Focus - Kia Ceed Or Similar,

EUR 1000 for Volkswagen T Roc,

EUR 1250 for Renault Traffic 59m3,

EUR 1000 for Opel Crossland X,

EUR 1100 for Ceed Plug In,

EUR 1000 for Kia Ceed Sportwagon,

EUR 1000 for Škoda Scala Ambition,

EUR 950 for Mg Mg3 1.5 A/t,

EUR 950 for Dacia Sandero,

EUR 950 for Fiat Argo 10,

EUR 1000 for Renault Zoe,

EUR 950 for Toyota Yaris Hybrid,

EUR 950 for Seat Ibiza O Similar,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Description Not Available-electric,

EUR 1600 for Toyota Corolla,

EUR 1500 for Van W Lift,

EUR 1600 for P1 Volkswagen Multivan 5 2,

EUR 1600 for Bmw 3 Series,

EUR 3000 for Polestar 2,

EUR 1600 for Mercedes V-class,

EUR 1200 for Mercedes A Class,

EUR 1100 for Bmw 1 Series,

EUR 1000 for Opel Combo,

EUR 1000 for Ford Transit Lwb,

EUR 1000 for Citroen C4 Picasso,

EUR 1500 for Bmw I5,

EUR 3000 for I1 Bmw Ix,

EUR 1500 for Toyota Quantum,

EUR 950 for Toyota Aygo Or Similar,

EUR 950 for Fiat 500 Electric,

EUR 950 for Fiat 500e-electric,

EUR 1600 for Mercedes C-class,

EUR 1600 for Volvo Xc60,

EUR 1250 for Mercedes Sprinter 10m3,

EUR 1350 for Mercedes E250 Convertible,

EUR 1200 for Volkswagen Passat,

EUR 1100 for Eqb 250 Ev,

EUR 1350 for Volvo Xc40,

EUR 1000 for Nissan Qashqai,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3000 for Alpine A110,

USD 0 for other car models.

EUR 1400 for ,

EUR 1450 for ,

EUR 1500 for ,

EUR 1650 for ,

EUR 1750 for ,

EUR 2000 for ,

EUR 2100 for ,

EUR 2300 for ,

EUR 3150 for ,

EUR 5000 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

0.1 mi from Arnhem Station

0.9 mi from Arnhem Velperpoort Station

1.9 mi from Arnhem Presikhaaf Station

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 51.983387 5.900152

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 6.7 / 10 Average

  • Vehicle condition: 8.0
  • Vehicle cleanliness: 8.0
  • Spaciousness: 8.0
  • Counter staff: 8.0
  • Pick-up location: 4.0
  • Drop-off location: 4.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • E.J.

    Arnhem

    6.7 /10 Average

    Reviewed: Sunday, September 21, 2025

    Counter staff very helpful but computer very slow plus sat nav did not work
    Read More >

More Hertz Car Rental Locations in Arnhem

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What's the address of the rental location?

BERGSTRAAT 2

What is the Telephone Number?

+31263513222

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car Rental Store?

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 10 - 36.3 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Netherlands

Additional Extras

  • Toddler car seat rental EUR 66.55/day

    capped at EUR 66.55

    Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

  • GPS rental EUR 20/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Infant car seat rental EUR 12/day

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

  • Child car seat rental EUR 12/day

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental EUR 6/day

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Railway Stations

    0.1 mi from Arnhem Station

    0.9 mi from Arnhem Velperpoort Station

    1.9 mi from Arnhem Presikhaaf Station

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