Alamo, Downtown Zurich Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Downtown Zurich Information, Car Rental Instructions & Policies

Address

GENFERSTRASSE 36, ZURICH, 8002, CH

Telephone

+41848445522

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Follow the sign to park the car in the rental return area. There is a drop box where the customer should leave the copy of the rental agreement and the keys. The vehicle remains the renterüs responsibility until it is checked in by an Alamo employee the next business day.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	12:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -18:00	07:00 -20:00	08:00 -14:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Hungary, Luxembourg, Austria, Greece, Germany, Italy, Norway, Czech Republic, Slovakia, Slovenia, Belgium, France, Poland, Sweden, Netherlands, Portugal, Spain, Bulgaria, Cyprus, Denmark, Estonia, Finland, Ireland, Latvia, Lithuania, Malta, Romania, United Kingdom, Croatia, Liechtenstein

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Belarus, Bosnia and Herzegovina, Moldova, Montenegro, North Macedonia, Russia, Turkey, Ukraine, Kosovo

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-5000 for other car models.

CHF 1500 for Ford Everest-4wd,

CHF 1500 for Toyota C Hr,

CHF 1500-5000 for Volkswagen T-cross,Suzuki Vitara,Ford Mondeo-4wd,

CHF 1500 for Hyundai Hb20 Mt,Renault Duster,

CHF 1500 for Toyota Aygo,

CHF 1500 for Renault Clio,

CHF 1500 for Ford Fiesta,

CHF 1500 for Hyundai Hb20 Mt,

CHF 1500 for Volkswagen T-cross,

CHF 1500 for Peugeot 308,

CHF 1500 for Volkswagen Golf,

CHF 1500 for Mini One Cabrio,

CHF 1500 for Citroen C3 Aircross,

CHF 1500 for Bmw 1 Series,

CHF 1500 for Opel Grandland,

CHF 1500 for Peugeot 5008 5+2 Seats,

CHF 1500 for Volkswagen Touran 5+2 Seats,

CHF 1500 for Suzuki Vitara,

CHF 1500 for Kia Sedona,

CHF 3000 for Maxus E-deliver3 6 M3,

CHF 3000 for Peugeot 508,

CHF 3000 for Ford Territory,

CHF 3000 for Volkswagen Caddy,

CHF 3000 for Jaguar Xe Automatic Or Similar,

CHF 3000 for Seat Alhambra,

CHF 3000 for Volvo Xc60,

CHF 3000 for Series Sw,

CHF 3000 for Vw Vento,

CHF 3000 for Hyundai H1,

CHF 3000 for Volvo S60 A4 Perf Volvo S90,

CHF 3000 for Porsche Macan,

CHF 3000 for Bmw 5 Series,

CHF 1500 for Mercedes A Class,

CHF 1500 for Ds Ds3,

CHF 1500 for Peugeot 508,

CHF 1500 for Suzuki Vitara-4wd,

CHF 1500 for Peugeot E 2008,

CHF 3000 for Skoda Superb-4wd,

CHF 1500 for Mini Cooper Automatic O Similar,

CHF 3000 for Skoda Octavia-4wd,

CHF 3000 for Volvo Xc90--4wd,

CHF 3000 for Benz Vito 4x4--4wd,

CHF 3000 for Bmw 5 Series Touring,

CHF 3000 for -4wd,

CHF 3000 for Ford Mondeo-4wd,

CHF 1500 for Renault Duster,

CHF 1500 for Duster Kicks,

CHF 1500 for Seat Arona,

CHF 3000 for Mercedes E-class Convertible,

CHF 3000 for Tesla Model X,

CHF 3000 for Tesla Model 3 Electric,

CHF 1500 for Cupra Born,

CHF 1500 for Mitsubishi Pajero Sport,

CHF 1500 for Mazda Cx-5-4wd,

CHF 3000 for Bmw Ix3-4wd,

CHF 1500 for Volkswagen T-cross,Hyundai Hb20 Mt,Citroen C3 Aircross,Suzuki Vitara-4wd,Seat Arona,Peugeot E 2008,Toyota C Hr,Renault Duster,Mini One Cabrio,Peugeot 308,Volkswagen Golf,Cupra Born,Mercedes A Class,Ds Ds3,Ford Fiesta,Renault Clio,Mitsubishi Pajero Sport,Mini Cooper Automatic O Similar,Opel Grandland,Bmw 1 Series,Suzuki Vitara,Suzuki Vitara,Duster Kicks,Peugeot 508,Kia Sedona,Peugeot 5008 5+2 Seats,Volkswagen Touran 5+2 Seats,Toyota Aygo,Ford Everest-4wd,Mazda Cx-5-4wd,

CHF 3000 for Jaguar Xe Automatic Or Similar,Volvo Xc60,Bmw Ix3-4wd,Seat Alhambra,Series Sw,Skoda Superb-4wd,Skoda Octavia-4wd,Bmw 5 Series,Volvo Xc90--4wd,Mercedes E-class Convertible,Benz Vito 4x4--4wd,Bmw 5 Series Touring,Volvo S60 A4 Perf Volvo S90,Tesla Model X,Vw Vento,Porsche Macan,Hyundai H1,-4wd,Peugeot 508,Ford Territory,Volkswagen Caddy,Maxus E-deliver3 6 M3,Ford Mondeo-4wd,Tesla Model 3 Electric,Bmw X5,

Theft Insurance Excess differs by car model:

CHF 1500 for Ford Everest-4wd,

CHF 1500 for Toyota C Hr,

CHF 1500-5000 for other car models.

CHF 1500-5000 for Volkswagen T-cross,Suzuki Vitara,Ford Mondeo-4wd,

CHF 1500 for Hyundai Hb20 Mt,Renault Duster,

CHF 1500 for Toyota Aygo,

CHF 1500 for Renault Clio,

CHF 1500 for Ford Fiesta,

CHF 1500 for Hyundai Hb20 Mt,

CHF 1500 for Volkswagen T-cross,

CHF 1500 for Peugeot 308,

CHF 1500 for Volkswagen Golf,

CHF 1500 for Mini One Cabrio,

CHF 1500 for Citroen C3 Aircross,

CHF 1500 for Bmw 1 Series,

CHF 1500 for Opel Grandland,

CHF 1500 for Peugeot 5008 5+2 Seats,

CHF 1500 for Volkswagen Touran 5+2 Seats,

CHF 1500 for Suzuki Vitara,

CHF 1500 for Kia Sedona,

CHF 3000 for Maxus E-deliver3 6 M3,

CHF 3000 for Peugeot 508,

CHF 3000 for Ford Territory,

CHF 3000 for Volkswagen Caddy,

CHF 3000 for Jaguar Xe Automatic Or Similar,

CHF 3000 for Seat Alhambra,

CHF 3000 for Volvo Xc60,

CHF 3000 for Series Sw,

CHF 3000 for Vw Vento,

CHF 3000 for Hyundai H1,

CHF 3000 for Volvo S60 A4 Perf Volvo S90,

CHF 3000 for Porsche Macan,

CHF 3000 for Bmw 5 Series,

CHF 1500 for Mercedes A Class,

CHF 1500 for Ds Ds3,

CHF 1500 for Peugeot 508,

CHF 1500 for Suzuki Vitara-4wd,

CHF 1500 for Peugeot E 2008,

CHF 3000 for Skoda Superb-4wd,

CHF 1500 for Mini Cooper Automatic O Similar,

CHF 3000 for Skoda Octavia-4wd,

CHF 3000 for Volvo Xc90--4wd,

CHF 3000 for Benz Vito 4x4--4wd,

CHF 3000 for Bmw 5 Series Touring,

CHF 3000 for -4wd,

CHF 3000 for Ford Mondeo-4wd,

CHF 1500 for Renault Duster,

CHF 1500 for Duster Kicks,

CHF 1500 for Seat Arona,

CHF 3000 for Mercedes E-class Convertible,

CHF 3000 for Tesla Model X,

CHF 3000 for Tesla Model 3 Electric,

CHF 1500 for Cupra Born,

CHF 1500 for Mitsubishi Pajero Sport,

CHF 1500 for Mazda Cx-5-4wd,

CHF 3000 for Bmw Ix3-4wd,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.4 mi from Zurich Airport

Railway Stations

0.7 mi from Zurich Stadelhofen

0.9 mi from Main Railway Station Zurich

Hotels

1 mi from Bristol Hotel

3.6 mi from ibis Zurich Messe-Airport

Other Landmarks

0.3 mi from Bürkliplatz

0.3 mi from Paradeplatz

0.5 mi from Bellevueplatz

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 47.366208 8.533648

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 2.1
Vehicle cleanliness: 1.4
Spaciousness: 1.0
Counter staff: 2.0
Pick-up location: 1.4
Drop-off location: 1.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Aby
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The car was new and in perfect condition. The guy in front desk was very helpfull and warm welcoming. Thank you for everything. Definitely will use this service again.
Read More >
S.Mehta
Zurich
8.7 /10 Very good
Reviewed: Wednesday, August 6, 2025
Almost new car, clean. Space was bit lesser than expected. Pickup and drop was easy, fuel station at drop location making it easier to refuel while returning the car.
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Harriet Finn
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The Black gentleman had a very good attitude
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Elmer Frederick
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Waited for half an hour to pick up the car, too slow! The car is very new, with a modern model and useful semi-automated driving features.
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Malcolm Symons
Zurich
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
Your online claims system does not allow me to upload documents for processing. Please handle the claim manually for me!
Read More >
Wilbur Saxton
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
It was okay.
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Hugh Bowman
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Convenient and fast
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Drew Berkeley
Zurich
6 /10 Average
Reviewed: Wednesday, August 6, 2025
Great! Very professional and convenient! Although the car wasn't the brand I wanted, they gave me a Ford.
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Gene Albert
Zurich
6 /10 Average
Reviewed: Wednesday, August 6, 2025
Average attitude
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Bob Stowe
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Guy Haywood
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Satisfied.
Read More >
SwissIT
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Enterprise/Alamo Zürich Genferstrasse: Sehr nettes Personal. Das Auto wird vom Personal vom Parkdeck im oberen Stockwerk innerhalb weniger Minuten zum Autovermietungsbüro gebracht.
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Abbott Nahum
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Satisfied.
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Verna Howard
Zurich
4 /10 Average
Reviewed: Wednesday, August 6, 2025
It was okay, but the return signs were not clear and took a long time to find.
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