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Apex, Brisbane City Car Rental

Apex 1000+ ratings, 9 reviews

Brisbane, Queensland, Australia

8.7 / 10 Very good

Apex - Brisbane City Information, Car Rental Instructions & Policies

Address

53 Albert St,Brisbane City 4000

Telephone

1800 2739 2277 / +61 449 897 619

Pick-up Instructions

Our Brisbane City branch is located at 728 Ann St, Brisbane City. Please phone our office toll free on 1800 2739 2277 if you require further assistance.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
AUD 100030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, AMEX

UnionPay Visa Master AMEX

DinersClub,JCB,Discover are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Bruny Island, Phillip Island, Mornington Peninsula
Apex Australia vehicles may only be driven on a road that is properly formed and constructed as a sealed, metalled, or gravel road. Driving to Kangaroo Island (South Australia) – approval must be obtained from Apex Adelaide。Vehicles not picking up at Tasmania are not allow to enter Tasmania.

Not allowed:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7.9 mi from Brisbane Airport

Railway Stations

0.4 mi from Central Station

3.2 mi from Yeronga

3.7 mi from Wooloowin

Hotels

Nearby Four Points by Sheraton Brisbane

Nearby Oaks 212 Margaret

Nearby The Westin Brisbane - opening November 2018

Other Landmarks

0.9 mi from Sky Needle

CHECK RATES
Map view of Apex Store Location
coordinates: -27.472199 153.028094

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.7 / 10 Very good

  • Vehicle condition: 8.4
  • Vehicle cleanliness: 8.6
  • Spaciousness: 9.1
  • Counter staff: 8.4
  • Pick-up location: 8.8
  • Drop-off location: 8.8
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • A.Keeley

    Brisbane

    7.3 /10 Good

    Reviewed: Saturday, August 31, 2019

    Hired a sat nav but couldn't use it as the cigarette lighter had a fault we took it to a garage and it was a fuse we paid to have the fuse replaced but it blew again. We did get a refund but it did spoil our trip as I had to sort our maps out. We asked for compensation they said they would email me but not heard from them
    Read More >

  • T.P

    Brisbane

    10 /10 Excellent

    Reviewed: Sunday, October 20, 2019

    CAr was spacious and easy to drive. Not great on hills but it got us everywhere we needed to go. Wanted to bring the car home ;)
    Read More >

  • I.Moussa

    Brisbane

    9.7 /10 Excellent

    Reviewed: Monday, December 9, 2019

    Car was in great condition, process was fast and easy
    Read More >

  • A.Kumar

    Brisbane

    5.7 /10 Average

    Reviewed: Friday, December 20, 2019

    I went to drop one car at Avis and my pick up with Apex next door was after 4 hours. Naturally I requested Apex if I could pick up early and finish early by 4 hours. Initially they were absolutely unhelpful. We still waited and begged them many times. Finally they said they would give us the car after wait of another one hour. Do we weighed another one hour. When they processed the paper work they said because the booking was through third party easyrental they can only give us the car at the booked time and not earlier. So I had to travel back home 60 minutes and travel back 60 minutes to pick up the car.
    Read More >

  • Anonymous

    Brisbane

    7.7 /10 Good

    Reviewed: Sunday, December 29, 2019

    Good
    Read More >

  • CS

    Brisbane

    9.3 /10 Excellent

    Reviewed: Tuesday, December 31, 2019

    Good and clean car
    Read More >

  • Anonymous

    Brisbane

    9 /10 Excellent

    Reviewed: Tuesday, January 7, 2020

    At return, I had to clean the sand on the floor by myself otherwise they told would charge me. Isn’t standard that the rental agency clean and vacuum all cars at drop off to set it up all clean to a new rent? It wasn’t dirty on the seats, just the floor and not that much!
    Read More >

  • Esther Giesbergen-de

    Brisbane

    10 /10 Excellent

    Reviewed: Wednesday, January 29, 2020

    When we picked up the car. The guy at the counter was great, explaining everything good and easy.
    Read More >

  • Harry Hodge

    Brisbane

    10 /10 Excellent

    Reviewed: Tuesday, March 3, 2020

    Counter staff were very helpful and pleasant at both the pick up and drop off.
    Read More >

More Apex Car Rental Locations in Brisbane

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What's the address of the rental location?

53 Albert St,Brisbane City 4000

What is the Telephone Number?

1800 2739 2277/ +61 449 897 619

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    7.9 mi from Brisbane Airport

  • Railway Stations

    0.4 mi from Central Station

    3.2 mi from Yeronga

    3.7 mi from Wooloowin

  • Hotels

    Nearby Four Points by Sheraton Brisbane

    Nearby Oaks 212 Margaret

    Nearby The Westin Brisbane - opening November 2018

  • Other Landmarks

    0.9 mi from Sky Needle

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