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Hertz, Charlotte Douglas International Car Rental

Hertz 1000+ ratings, 9 reviews

Charlotte, North Carolina, United States

9.5 / 10 Excellent

Best Price Car Rentals at Charlotte Airport(CLT)

Last updated on: September 17, 2026

Hertz - Charlotte Douglas International Information, Car Rental Instructions & Policies

Address

5489 JOSH BIRMINGHAM PARKWAY,CHARLOTTE,NC,28214,US

Telephone

+17043590114

Pick-up Instructions

The Hertz - Charlotte Douglas International car rental location is in terminal

You can walk to the counter of Hertz - Charlotte Douglas International car rental.

All other rental car companies listed below are located in the Consolidated Rental Car Facility in the Level 2 lobby of the Hourly Parking Deck in front of the terminal.

Drop-off Instructions

Follow directional signage along the CLT roadways toward the Hourly Parking Deck. Drive past the Hourly Parking Deck entrance on your left and take the next entrance immediately to your left directing you toward Rental Car Returns. Follow signage to your specific rental company’s return area within the Deck. Once the process of returning your car is complete, use the elevators or escalators on the south side of the Deck and proceed to the Level 2 lobby. Exit the building through one of the covered walkways off the Level 2 lobby. Proceed directly across the shuttle/bus and car lanes via crosswalk and enter the terminal on the lower level (Arrivals/Baggage Claim). Once inside, take the elevator or escalator to the upper level (Departures/Ticketing).

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus USD 20030-60

Vw Polo

Mitsubishi Mirage

Compact Or Larger

Toyota Rav4 Awd Or Similar

Kia Soluto

Kia Forte

Skoda Octavia

Cupra Born

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Volkswagen Vento

Cupra Terramar

Toyota Camry Hybrid

Hyundai Tucson

Tesla Model 3 Standard Range

Nissan Rogue Or Similar

Show more >

Vw Polo

Mitsubishi Mirage

Compact Or Larger

Toyota Rav4 Awd Or Similar

Kia Soluto

Kia Forte

Skoda Octavia

Cupra Born

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Volkswagen Vento

Cupra Terramar

Toyota Camry Hybrid

Hyundai Tucson

Tesla Model 3 Standard Range

Nissan Rogue Or Similar

Volvo S60

Nissan Maxima

Mercedes E Class Auto 5 Doors

Volvo S60 Hybrid

Ford Mustang Convertible

Gmc Canyon

Ford F 150

Ram 2500 Big Horn

Chevrolet Silverado Ev

Pack up ^
USD 20030-60

Vw Polo

Mitsubishi Mirage

Compact Or Larger

Toyota Rav4 Awd Or Similar

Kia Soluto

Kia Forte

Skoda Octavia

Cupra Born

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Volkswagen Vento

Cupra Terramar

Toyota Camry Hybrid

Hyundai Tucson

Tesla Model 3 Standard Range

Nissan Rogue Or Similar

Show more >

Vw Polo

Mitsubishi Mirage

Compact Or Larger

Toyota Rav4 Awd Or Similar

Kia Soluto

Kia Forte

Skoda Octavia

Cupra Born

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Volkswagen Vento

Cupra Terramar

Toyota Camry Hybrid

Hyundai Tucson

Tesla Model 3 Standard Range

Nissan Rogue Or Similar

Volvo S60

Nissan Maxima

Mercedes E Class Auto 5 Doors

Volvo S60 Hybrid

Ford Mustang Convertible

Toyota Rav4 Or Similar

Buick Encore

Toyota Rav4 Hybrid

Ford Transit

Genesis G70 Or Similar

Skoda Kodiaq

Toyota Avanza Xle Cvt

Toyota Proace Verso

Pack up ^
USD 50030-60

Toyota Rav4 Or Similar

Buick Encore

Toyota Rav4 Hybrid

Pack up ^
USD 30030-60

Kia Niro Ev

Tesla Model Y

Mini Countryman

Ford Edge

Subaru Solterra Ev

Kia Ev6

Nissan Qashqai

Tucson

Jeep Wrangler 2 4 Dr

Volvo Xc90 Hybrid

Pack up ^
USD 40030-60

Toyota Highlander

Ds 7 Crossback Automatico

Description Not Available

Pack up ^
USD 75030-60

Mercedes C63 Amg Dream

Genesis G70

Audi A6

Shelby Gt H Fastback

Ford Mustang Convertible

Ford Mustang Convertible,

Ford Mustang Gt Premium

Pack up ^
USD 85030-60

Volvo C40

Volvo Xc60 Hybrid Prestige

Land Rover Defender

Ford Explorer-4wd

Jeep Grand Wagoneer

Mercedes Gls 450 Hybrid

Mercedes Gle Prestige

Volvo Xc60 Or Similar

Description Not Available

Volvo Xc40 Hybrid Prestige

Landrover Range Rover Sport

Pack up ^
USD 90030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, DinersClub, JCB, Discover, AMEX

UnionPay Visa Master DinersClub JCB Discover AMEX

Discover is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, Debit Mastercard, Discover, Visa Debit

Visa Master Debit Mastercard Discover Visa Debit

DinersClub,JCB,AMEX,UnionPay,Visa Electron,Maestro are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Free Tank

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Charlotte Airport

Railway Stations

6.9 mi from Charlotte

Hotels

1.1 mi from Courtyard by Marriott Charlotte Airport North

5.5 mi from Comfort Inn Executive Park

Other Landmarks

3.2 mi from Billy Graham Library

5.8 mi from Spirit Square

5.8 mi from Hanover Square

CHECK RATES
Map view of Hertz Store Location
coordinates: 35.223608 -80.942395

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.5 / 10 Excellent

  • Vehicle condition: 3.1
  • Vehicle cleanliness: 3.1
  • Spaciousness: 3.1
  • Counter staff: 3.1
  • Pick-up location: 3.1
  • Drop-off location: 3.1
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • K.Summer

    Charlotte

    10 /10 Excellent

    Reviewed: Wednesday, July 17, 2019

    Car was very clean. And easy to find. Would be nice if I could use my debit card.
    Read More >

  • M.Hoskins

    Charlotte

    10 /10 Excellent

    Reviewed: Sunday, August 18, 2019

    Excellent customer service . Very smooth when we wanted to swap vehicles for more room for the kids . Would highly recommend
    Read More >

  • Jyoti Vora

    Charlotte

    8 /10 Very good

    Reviewed: Thursday, April 28, 2022

    Had to wait for counter staff who were not 100% sure ref the car type & options
    Read More >

  • Quintina Armstrong

    Charlotte

    10 /10 Excellent

    Reviewed: Thursday, August 29, 2024

    Very convenient.
    Read More >

  • Scott Tate

    Charlotte

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good, no hidden charges.
    Read More >

  • Truman Colclough

    Charlotte

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >

  • Helen Emerson

    Charlotte

    10 /10 Excellent

    Reviewed: Thursday, June 5, 2025

    Convenient location, 24-hour service, short pickup and drop-off time.
    Read More >

  • Joyce Funk

    Charlotte

    10 /10 Excellent

    Reviewed: Tuesday, June 10, 2025

    Long wait time in line.
    Read More >

  • Rupert Sophy

    Charlotte

    8 /10 Very good

    Reviewed: Monday, June 16, 2025

    Very satisfied
    Read More >

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What's the address of the rental location?

5489 JOSH BIRMINGHAM PARKWAY,CHARLOTTE,NC,28214,US

What is the Telephone Number?

+17043590114

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Charlotte Douglas International car rental location is in terminal

You can walk to the counter of Hertz - Charlotte Douglas International car rental.

All other rental car companies listed below are located in the Consolidated Rental Car Facility in the Level 2 lobby of the Hourly Parking Deck in front of the terminal.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Follow directional signage along the CLT roadways toward the Hourly Parking Deck. Drive past the Hourly Parking Deck entrance on your left and take the next entrance immediately to your left directing you toward Rental Car Returns. Follow signage to your specific rental company’s return area within the Deck. Once the process of returning your car is complete, use the elevators or escalators on the south side of the Deck and proceed to the Level 2 lobby. Exit the building through one of the covered walkways off the Level 2 lobby. Proceed directly across the shuttle/bus and car lanes via crosswalk and enter the terminal on the lower level (Arrivals/Baggage Claim). Once inside, take the elevator or escalator to the upper level (Departures/Ticketing).

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original Driver's License in Latin/Roman Alphabet

    Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.7 mi from Charlotte Airport

  • Railway Stations

    6.9 mi from Charlotte

  • Hotels

    1.1 mi from Courtyard by Marriott Charlotte Airport North

    5.5 mi from Comfort Inn Executive Park

  • Other Landmarks

    3.2 mi from Billy Graham Library

    5.8 mi from Spirit Square

    5.8 mi from Hanover Square

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