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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
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From other countries or regions
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Live chat Email us Service Code: 5066770308
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Avis, Charlotte Douglas International Airport Car Rental

Avis 800+ ratings, 6 reviews

Charlotte, North Carolina, United States

7.8 / 10 Good

Avis - Charlotte Douglas International Airport Information, Car Rental Instructions & Policies

Address

5489 Josh Birmingham Parkway Charlotte Douglas Intl Airport, Charlotte, 28208, United States

Telephone

+17043594590 / +17043595756

Pick-up Instructions

The Avis - Charlotte Douglas International Airport car rental location is located out of the airport

You can walk to the counter of Avis - Charlotte Douglas International Airport car rental.

Airport Terminal Instructions AIRLINE PASSENGERS: Located across the street within walking distance. The counter is on the 2nd floor (street level) and the Preferred Booth is on the 3rd floor (second level). No shuttle necessary. WALK-UP RENTERS: Follow airport signs for Car Rental Return. Temporary parking is available in Avis visitor parking. Go to Budget elevator core and go down 1 level to rental counter.

Drop-off Instructions

Airport Terminal Instructions AIRLINE PASSENGERS: Located across the street within walking distance. The counter is on the 2nd floor (street level) and the Preferred Booth is on the 3rd floor (second level). No shuttle necessary. WALK-UP RENTERS: Follow airport signs for Car Rental Return. Temporary parking is available in Avis visitor parking. Go to Budget elevator core and go down 1 level to rental counter.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59
00:00 -02:00
05:00 -23:59

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Seat Ibiza

Kia Rio

Renault Twingo

Fiat Doblo

Ford Fiesta Or Similar

Toyota Yaris Aut

Ceed Ford Puma

Seat Ibiza

Volkswagen Golf

Toyota Starlet

Vw Golf

Peugeot 208 With Winter Tyres Or Similar

Chevrolet Spark Or Similar

Toyota Corolla

Suzuki Ciaz Gl

Hyundai I 20 Or Similaire

Show more >

Seat Ibiza

Kia Rio

Renault Twingo

Fiat Doblo

Ford Fiesta Or Similar

Toyota Yaris Aut

Ceed Ford Puma

Seat Ibiza

Volkswagen Golf

Toyota Starlet

Vw Golf

Peugeot 208 With Winter Tyres Or Similar

Chevrolet Spark Or Similar

Toyota Corolla

Suzuki Ciaz Gl

Hyundai I 20 Or Similaire

Fiat Tipo

Bmw 1 Series

Suzuki Vitara

Citroën C3 Diesel

Proton Persona Or Similar

Toyota Crown Or Similar

Fiat 500 Cabrio

Ford Transit 12-passenger Van Rwd Or Similar

Mg Hs

Kia K5

Peugeot 508

Hyundai Tucson

Ford Fiesta

Nissan Qashqai Or Similar

Hyundai Accent

Toyota Corolla Or Similar

Nissan Altima

Ford Transit 12-passenger Van Rwd Or Similar

Cadillac Xt6 Or Similar

Kia Stonic

Audi A3

Tesla Short Range Model 3 Or Similar

Ford Focus (manual)

Fiat Egea Diesel

Nissan Altima Or Similar

Toyota Camry Hybrid Or Similar

Nissan Murano Or Similar

J Jeep Grand Cherokee-4wd

Tesla Model Y

Iveco Daily

E9 Tesla Model Y

Tesla Model Y

Kia Niro Or Similar

Chevrolet Camaro Lt Or Similar

Intermediate Elite (bmw I4)

Chevrolet Corvette Convertible Or Similar

Mercedes-benz C300 Or Similar

Volvo V60

Hyundai Elantra Or Similar

Bmw 7-series, Audi A8

W4 Toyota Hilux Ute

Volvo Xc90 Or Similar

Hyundai Bayon

V4 Ford Mustang Gt Premium

Peugeot 5008 5+2 Seats

Ford Transit 12-passenger Van Rwd Or Similar

Metre Truck Lift

Alfa Romeo Stelvio

Audi A3 Cabrio

Gmc Yukon Denali Or Similar

Cubic Metre Van

Audi Q8 E-tron

Tesla Model 3

Tesla Long Range Model 3

Ford Lightning Or Similar

Chevrolet Bolt

Ford Mustang Mach-e Or Similar

Mazda Cx-50 Or Similar

Jeep Avenger Electric 5 Doors

Kia Niro Ev

Chevrolet Bolt

Chevrolet Bolt Ev Or Similar

Toyota Camry Or Similar

Jeep Wrangler 2-door Or Similar

Jeep Wrangler 2-door Or Similar

Vw Taigo

Mercedes-benz Gls450 Or Similar

Bmw X5 Xdrive Hybride

Chevrolet Camaro Lt Or Similar

Toyota Rav4 Or Similar

Genesis G70 Or Similar

Nissan Navara

Volkswagen Amarok

Range Rover Sport, Bmw X7, Mercedes Gls

Toyota Sienna Or Similar

Mitsubishi Xpander

Pack up ^
100% of the rental car rate plus USD 200-25030-60

Other car models

Pack up ^
100% of the rental car rate plus USD 200-30030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, Discover, AMEX, UnionPay

Visa Master DinersClub JCB Discover AMEX UnionPay

UnionPay is not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Tesla Model Y, Iveco Daily, E9 Tesla Model Y, Tesla Model Y, Kia Niro Or Similar, Chevrolet Camaro Lt Or Similar, Intermediate Elite (bmw I4), Chevrolet Corvette Convertible Or Similar, Mercedes-benz C300 Or Similar, Volvo V60, Hyundai Elantra Or Similar, Bmw 7-series, Audi A8, W4 Toyota Hilux Ute, Volvo Xc90 Or Similar, Hyundai Bayon, V4 Ford Mustang Gt Premium, Peugeot 5008 5+2 Seats, Ford Transit 12-passenger Van Rwd Or Similar, Metre Truck Lift, Alfa Romeo Stelvio, Audi A3 Cabrio, Gmc Yukon Denali Or Similar, Cubic Metre Van, Audi Q8 E-tron, Tesla Model 3, Tesla Long Range Model 3, Ford Lightning Or Similar, Chevrolet Bolt, Ford Mustang Mach-e Or Similar, Mazda Cx-50 Or Similar, Jeep Avenger Electric 5 Doors, Kia Niro Ev, Chevrolet Bolt, Chevrolet Bolt Ev Or Similar, Toyota Camry Or Similar, Jeep Wrangler 2-door Or Similar, Jeep Wrangler 2-door Or Similar, Vw Taigo, Mercedes-benz Gls450 Or Similar, Bmw X5 Xdrive Hybride, Chevrolet Camaro Lt Or Similar, Toyota Rav4 Or Similar, Genesis G70 Or Similar, Nissan Navara, Volkswagen Amarok, Range Rover Sport, Bmw X7, Mercedes Gls, Toyota Sienna Or Similar, Mitsubishi Xpander

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Supplier Translation

Translation templates provided by car rental companies.

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Renters who have indicated a country of residence outside of the United States or Canada will be also required to present A return airline ticket.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada, Mexico
At participating locations in California, Arizona, New Mexico and Texas, corporate account customers are allowed to drive specific car groups into Mexico border cities with certain restrictions. Please contact reservations or the location for details.

Not allowed:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 250

Third Party Liability Insurance Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Charlotte Airport

Railway Stations

7 mi from Charlotte

Hotels

1.3 mi from Courtyard by Marriott Charlotte Airport North

5.4 mi from Comfort Inn Executive Park

Other Landmarks

3.1 mi from Billy Graham Library

5.9 mi from Spirit Square

5.9 mi from Hanover Square

CHECK RATES
Map view of Avis Store Location
coordinates: 35.221666666667 -80.944166666667

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.8 / 10 Good

  • Vehicle condition: 5.6
  • Vehicle cleanliness: 3.0
  • Spaciousness: 3.0
  • Counter staff: 4.0
  • Pick-up location: 2.6
  • Drop-off location: 2.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Charlotte

    10 /10 Excellent

    Reviewed: Monday, June 1, 2026

    So far it’s been an excellent experience. Just waiting on the bond to be refunded to my credit card.
    Read More >
  • Elliot Strachey

    Charlotte

    8 /10 Very good

    Reviewed: Tuesday, March 11, 2025

    No upselling throughout the process, provided a brand-new SUV with the latest features. However, the gas tank is quite small, only 400 miles capacity. This location struggled with efficiency during peak flight times; waited for an hour and a half without a car, and it seemed they ended up buying new cars at the last minute.
    Read More >
  • Anonymous

    Charlotte

    6 /10 Average

    Reviewed: Friday, October 18, 2024

    The car was fine. I just had to wait over 60 minutes for them to give me one even though I had reserved and paid for it weeks before
    Read More >
  • kesav V

    Charlotte

    6 /10 Average

    Reviewed: Tuesday, August 13, 2024

    the counter staff was not helpful, when i have asked the guy what car is avilable, he was saying not sure what car i get, i have even said that i ll upgrade and he was not showing any interest to provide proper customer service. th atitute is wrong
    Read More >
  • J.Schmidt

    Charlotte

    8 /10 Very good

    Reviewed: Tuesday, April 20, 2021

    The counter staff was helpful...getting out was a little odd with the exit attendant appearing from another location. I got put on hold when I phoned for road service so I just ended up putting air in the tire a few times.
    Read More >
  • D.Jenkins

    Charlotte

    9 /10 Excellent

    Reviewed: Sunday, April 18, 2021

    The rear wheels either have a bad wheel bearing or tire with a broken belt causing a vibration and noticeable noise.
    Read More >
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What's the address of the rental location?

5489 Josh Birmingham Parkway Charlotte Douglas Intl Airport, Charlotte, 28208, United States

What is the Telephone Number?

+17043594590/ +17043595756

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Avis - Charlotte Douglas International Airport car rental location is located out of the airport

You can walk to the counter of Avis - Charlotte Douglas International Airport car rental.

Airport Terminal Instructions AIRLINE PASSENGERS: Located across the street within walking distance. The counter is on the 2nd floor (street level) and the Preferred Booth is on the 3rd floor (second level). No shuttle necessary. WALK-UP RENTERS: Follow airport signs for Car Rental Return. Temporary parking is available in Avis visitor parking. Go to Budget elevator core and go down 1 level to rental counter.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Airport Terminal Instructions AIRLINE PASSENGERS: Located across the street within walking distance. The counter is on the 2nd floor (street level) and the Preferred Booth is on the 3rd floor (second level). No shuttle necessary. WALK-UP RENTERS: Follow airport signs for Car Rental Return. Temporary parking is available in Avis visitor parking. Go to Budget elevator core and go down 1 level to rental counter.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    Original Japanese Driving Licence + Supplier Translation

    Translation templates provided by car rental companies.

    Original Driver's License in Latin/Roman Alphabet

    Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Renters who have indicated a country of residence outside of the United States or Canada will be also required to present A return airline ticket.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.5 mi from Charlotte Airport

  • Railway Stations

    7 mi from Charlotte

  • Hotels

    1.3 mi from Courtyard by Marriott Charlotte Airport North

    5.4 mi from Comfort Inn Executive Park

  • Other Landmarks

    3.1 mi from Billy Graham Library

    5.9 mi from Spirit Square

    5.9 mi from Hanover Square

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