MEX, Tulum Downtown Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MEX - Tulum Downtown Information, Car Rental Instructions & Policies

Address

Av. Coba Sur M 27 L 22 LOC 13, Tulum, Quintana Roo. 77780

Telephone

+523341708243

Pick-up Instructions

Thank you for choosing Mex Rent-A-Car. Please find the office address within your confirmation. You can also call +52-3346242114for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00

Security Deposit

Deposit amounts depend on the vehicle category and can be paid via credit card pre-authorization.

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 13.57 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Renault Megane,

USD 700-1350 for Kia Cerato,

USD 1900-2500 for Nissan Juke,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Opel Corsa,

USD 700-1400 for Corsa Ford Fiesta,

USD 1800-1850 for Toyota Corolla Vw Virtus Exclusive,

USD 1000-6100 for Peugeot 5008,

USD 1770 for Mercedes Classe C,

USD 2800-4000 for Ford Galaxy,

USD 800-1600 for Toyota Yaris Advance,

USD 1000-2200 for Honda Hr-v,

USD 3800 for Toyota Sienna,

USD 850-4000 for Volkswagen Touran,

USD 700-3000 for Kia Picanto Aut,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Suzuki Ignis,

USD 1250-2500 for Volkswagen Jetta Trendline Or Similar,

USD 1000-7600 for Chevrolet Suburban,

USD 1400-3000 for Volkswagen Jetta,

USD 1250-5200 for Rover Discovery Sport,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Kia Sedona,

USD 1300 for Chevrolet Matiz,

USD 2850 for Ford Kuga,

USD 1300-7600 for other car models.

Theft Insurance Excess differs by car model:

USD 1300-1660 for Renault Megane,

USD 700-1350 for Kia Cerato,

USD 1900-2500 for Nissan Juke,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Opel Corsa,

USD 700-1400 for Corsa Ford Fiesta,

USD 1800-1850 for Toyota Corolla Vw Virtus Exclusive,

USD 1000-6100 for Peugeot 5008,

USD 1770 for Mercedes Classe C,

USD 2800-4000 for Ford Galaxy,

USD 800-1600 for Toyota Yaris Advance,

USD 1000-2200 for Honda Hr-v,

USD 3800 for Toyota Sienna,

USD 850-4000 for Volkswagen Touran,

USD 700-3000 for Kia Picanto Aut,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Suzuki Ignis,

USD 1250-2500 for Volkswagen Jetta Trendline Or Similar,

USD 1000-7600 for Chevrolet Suburban,

USD 1400-3000 for Volkswagen Jetta,

USD 1250-5200 for Rover Discovery Sport,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Kia Sedona,

USD 1300 for Chevrolet Matiz,

USD 2850 for Ford Kuga,

USD 1300-7600 for other car models.

Third Party Liability Insurance Excess differs by car model:

MXN 0 for other car models.

USD 0 for Renault Megane,

USD 0 for Kia Cerato,

USD 0 for Nissan Juke,

USD 0 for Suzuki Jimny,

USD 0 for Opel Corsa,

USD 0 for Corsa Ford Fiesta,

USD 0 for Toyota Corolla Vw Virtus Exclusive,

USD 0 for Peugeot 5008,

USD 0 for Mercedes Classe C,

USD 0 for Ford Galaxy,

USD 0 for Toyota Yaris Advance,

USD 0 for Honda Hr-v,

USD 0 for Toyota Sienna,

USD 0 for Volkswagen Touran,

USD 0 for Kia Picanto Aut,

USD 0 for Kia Soul,

USD 0 for Suzuki Ignis,

USD 0 for Volkswagen Jetta Trendline Or Similar,

USD 0 for Chevrolet Suburban,

USD 0 for Volkswagen Jetta,

USD 0 for Rover Discovery Sport,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD 0 for Renault Megane,

USD 0 for Kia Cerato,

USD 0 for Nissan Juke,

USD 0 for Suzuki Jimny,

USD 0 for Opel Corsa,

USD 0 for Corsa Ford Fiesta,

USD 0 for Toyota Corolla Vw Virtus Exclusive,

USD 0 for Peugeot 5008,

USD 0 for Mercedes Classe C,

USD 0 for Ford Galaxy,

USD 0 for Toyota Yaris Advance,

USD 0 for Honda Hr-v,

USD 0 for Toyota Sienna,

USD 0 for Volkswagen Touran,

USD 0 for Kia Picanto Aut,

USD 0 for Kia Soul,

USD 0 for Suzuki Ignis,

USD 0 for Volkswagen Jetta Trendline Or Similar,

USD 0 for Chevrolet Suburban,

USD 0 for Volkswagen Jetta,

USD 0 for Rover Discovery Sport,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

MXN 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Tulum Naval Air Station Airport

13.8 mi from Felipe Carrillo Puerto International Airport

Hotels

Nearby Elements Tulum Boutique Hotel

Nearby Zendero Tulum

0.1 mi from Tulum Nah

Other Landmarks

1.2 mi from Bus Station Tulum Ruins

1.6 mi from Tulum Archeological Site

CHECK RATES

Map view of MEX Store Location

coordinates: 20.212659 -87.453

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 10.0
Vehicle cleanliness: 10.0
Spaciousness: 10.0
Counter staff: 2.0
Pick-up location: 10.0
Drop-off location: 10.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

LC
Tulum
8.7 /10 Very good
Reviewed: Wednesday, August 5, 2026
In the counter they say that in spite you contract the insurance whit EasyRentCars , anything the car had, you must pay... i have to contract another full insurance ( almost the price of the rent)at the couter because they put só afraid, that you dont want to risk nothing
Read More >

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MEX, Tulum Downtown Car Rental

MEX - Tulum Downtown Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Conditional:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

More MEX Car Rental Locations in Tulum

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks

MEX, Tulum Downtown Car Rental

MEX - Tulum Downtown Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Conditional:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More MEX Car Rental Locations in Tulum

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks