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Live chat Email us Service Code: 7823111217
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MEX, Tulum Downtown Car Rental

MEX 200+ ratings, 1 reviews

Tulum, Quintana Roo, Mexico

8.7 / 10 Very good

MEX - Tulum Downtown Information, Car Rental Instructions & Policies

Address

Av. Coba Sur M 27 L 22 LOC 13, Tulum, Quintana Roo. 77780

Telephone

+523341708243

Pick-up Instructions

Thank you for choosing Mex Rent-A-Car. Please find the office address within your confirmation. You can also call +52-3346242114for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States
An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.
Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Toyota Corolla,

USD 700-1350 for Chevrolet Lacetti,

USD 1900-2500 for Citroen C3 Aircross,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Geely Gx3 Pro,

USD 700-1400 for Renault Clio,

USD 1800-1850 for Toyota Corolla Gli 20,

USD 1000-6100 for Toyota Rush,

USD 1770 for Renault Talisman,

USD 2800-4000 for Ssanyong Rodius,

USD 800-1600 for Mercedes Clase B,

USD 1000-2200 for Hyundai Creta Automatic Or Similar,

USD 3800 for Toyota Innova,

USD 850-4000 for Kia Sedona,

USD 700-3000 for Chevrolet Matiz,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for G Nissan Maxima,

USD 1000-7600 for Volvo Xc90,

USD 1400-3000 for Kia Forte,

USD 1250-5200 for Opel Mokka-4wd,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300-4wd,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Chrysler Pacifica,

USD 1300 for Toyota Aygo,

USD 2850 for Volkswagen Tiguan,

USD 1300-7600 for other car models.

Theft Insurance Excess differs by car model:

USD 1300-1660 for Toyota Corolla,

USD 700-1350 for Chevrolet Lacetti,

USD 1900-2500 for Citroen C3 Aircross,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Geely Gx3 Pro,

USD 700-1400 for Renault Clio,

USD 1800-1850 for Toyota Corolla Gli 20,

USD 1000-6100 for Toyota Rush,

USD 1770 for Renault Talisman,

USD 2800-4000 for Ssanyong Rodius,

USD 800-1600 for Mercedes Clase B,

USD 1000-2200 for Hyundai Creta Automatic Or Similar,

USD 3800 for Toyota Innova,

USD 850-4000 for Kia Sedona,

USD 700-3000 for Chevrolet Matiz,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for G Nissan Maxima,

USD 1000-7600 for Volvo Xc90,

USD 1400-3000 for Kia Forte,

USD 1250-5200 for Opel Mokka-4wd,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300-4wd,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Chrysler Pacifica,

USD 1300 for Toyota Aygo,

USD 2850 for Volkswagen Tiguan,

USD 1300-7600 for other car models.

Third Party Liability Insurance Excess differs by car model:

MXN 0 for other car models.

USD 0 for Toyota Corolla,

USD 0 for Chevrolet Lacetti,

USD 0 for Citroen C3 Aircross,

USD 0 for Suzuki Jimny,

USD 0 for Geely Gx3 Pro,

USD 0 for Renault Clio,

USD 0 for Toyota Corolla Gli 20,

USD 0 for Toyota Rush,

USD 0 for Renault Talisman,

USD 0 for Ssanyong Rodius,

USD 0 for Mercedes Clase B,

USD 0 for Hyundai Creta Automatic Or Similar,

USD 0 for Toyota Innova,

USD 0 for Kia Sedona,

USD 0 for Chevrolet Matiz,

USD 0 for Kia Soul,

USD 0 for G Nissan Maxima,

USD 0 for Volvo Xc90,

USD 0 for Kia Forte,

USD 0 for Opel Mokka-4wd,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD 0 for Toyota Corolla,

USD 0 for Chevrolet Lacetti,

USD 0 for Citroen C3 Aircross,

USD 0 for Suzuki Jimny,

USD 0 for Geely Gx3 Pro,

USD 0 for Renault Clio,

USD 0 for Toyota Corolla Gli 20,

USD 0 for Toyota Rush,

USD 0 for Renault Talisman,

USD 0 for Ssanyong Rodius,

USD 0 for Mercedes Clase B,

USD 0 for Hyundai Creta Automatic Or Similar,

USD 0 for Toyota Innova,

USD 0 for Kia Sedona,

USD 0 for Chevrolet Matiz,

USD 0 for Kia Soul,

USD 0 for G Nissan Maxima,

USD 0 for Volvo Xc90,

USD 0 for Kia Forte,

USD 0 for Opel Mokka-4wd,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

MXN 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Tulum Naval Air Station Airport

13.8 mi from Felipe Carrillo Puerto International Airport

Hotels

Nearby Elements Tulum Boutique Hotel

Nearby Zendero Tulum

0.1 mi from Tulum Nah

Other Landmarks

1.2 mi from Bus Station Tulum Ruins

1.6 mi from Tulum Archeological Site

FIND ME A CHEAP RENTAL
Map view of MEX Store Location
coordinates: 20.212659 -87.453

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.7 / 10 Very good

  • Vehicle condition: 10.0
  • Vehicle cleanliness: 10.0
  • Spaciousness: 10.0
  • Counter staff: 2.0
  • Pick-up location: 10.0
  • Drop-off location: 10.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • LC

    Tulum

    8.7 /10 Very good

    Reviewed: Wednesday, August 6, 2025

    In the counter they say that in spite you contract the insurance whit EasyRentCars , anything the car had, you must pay... i have to contract another full insurance ( almost the price of the rent)at the couter because they put só afraid, that you dont want to risk nothing
    Read More >

More MEX Car Rental Locations in Tulum

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