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Hertz, Auckland Car Rental

Hertz 2000+ ratings, 7 reviews

Auckland, Auckland, New Zealand

7.4 / 10 Good

Hertz - Auckland Information, Car Rental Instructions & Policies

Address

154 VICTORIA ST WEST,AUCKLAND,1010,NZ

Telephone

+6493676365

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -17:30
07:30 -17:30
07:30 -17:30
07:30 -17:30
07:30 -17:30
07:30 -17:30
07:30 -17:30

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus NZD 20030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, AMEX

UnionPay Visa Master AMEX

DinersClub is not accepted.

Debit card accepted: Visa, Master

Visa Master

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Multi-island travel is still possible by making two separate bookings for the whole journey, one for each island. Single bookings that include rentals on both islands is no longer possible. STARTING ON ONE ISLAND, ENDING ON THE OTHER： Make your booking from where you plan to begin and end your journey. Please provide the details of when you plan to cross between the islands in the comments section of your booking including ferry date and time, without this information we are unable to guarantee a vehicle will be available for you. Book your ferry crossing early and check your rental agreement, if your cross-over date has changed call rental company 5 days before your ferry. If we are not advised of changes, we cannot guarantee a vehicle will be available. Vehicles must be returned to the original rental Island and we will charge a relocation fee of up to $1000 NZD + GST if this does not occur. The rental process remains the same if your rental involves travelling on both islands but starting and ending on the same. Please note you will be liable for the ferry cross over costs.

Ferry Transportation: Allowed

Hertz allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4500-7200 for other car models.

NZD 5500 for C7 Toyota Yaris Cross,

NZD 5500 for Renault Megane,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Seat Arona,

NZD 6001 for Dodge Promaster City Or Similar,

NZD 6001 for Ford Tourneo Courier,

NZD 5500 for Peugeot 208,

NZD 5500 for Toyota Camry Hybrid,

NZD 0 for Bmw 3 Series,

NZD 6001 for Sante Fe Hybrid,

NZD 6001 for Volvo Xc60,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Ford Transit,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Skoda Ocatvia,

NZD 5500 for Renault Austral,

NZD 5500 for Renault Rafale,

NZD 5500 for Kia Sportage,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Toyota Prado,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for Genesis G70 Or Similar,

NZD 6001 for Tesla Model Y,

NZD 0 for Mystery Car Compact,

NZD 5900 for ,

NZD 6900 for ,

Theft Insurance Excess differs by car model:

NZD 6900 for other car models.

NZD 0 for C7 Toyota Yaris Cross,

NZD 0 for Renault Megane,

NZD 0 for Toyota Cross Hybrid,

NZD 0 for Seat Arona,

NZD 0 for Dodge Promaster City Or Similar,

NZD 0 for Ford Tourneo Courier,

NZD 0 for Peugeot 208,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Bmw 3 Series,

NZD 0 for Sante Fe Hybrid,

NZD 0 for Volvo Xc60,

NZD 0 for Ford Mustang Gt,

NZD 0 for Ford Transit,

NZD 0 for Skoda Ocatvia,

NZD 0 for Renault Austral,

NZD 0 for Renault Rafale,

NZD 0 for Kia Sportage,

NZD 0 for Cubic Metre Van,

NZD 0 for Toyota Prado,

NZD 0 for Ford Ranger-4wd,

NZD 0 for Genesis G70 Or Similar,

NZD 0 for Tesla Model Y,

NZD 0 for Mystery Car Compact,

NZD 5900 for ,

NZD 6900 for ,

Third Party Liability Insurance Excess differs by car model:

NZD 6900 for other car models.

NZD 5500 for C7 Toyota Yaris Cross,

NZD 5500 for Renault Megane,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Seat Arona,

NZD 6001 for Dodge Promaster City Or Similar,

NZD 6001 for Ford Tourneo Courier,

NZD 5500 for Peugeot 208,

NZD 5500 for Toyota Camry Hybrid,

NZD 0 for Bmw 3 Series,

NZD 6001 for Sante Fe Hybrid,

NZD 6001 for Volvo Xc60,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Ford Transit,

NZD 0 for Toyota Camry Hybrid,

NZD 0 for Skoda Ocatvia,

NZD 5500 for Renault Austral,

NZD 5500 for Renault Rafale,

NZD 5500 for Kia Sportage,

NZD 6001 for Cubic Metre Van,

NZD 6001 for Toyota Prado,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for Genesis G70 Or Similar,

NZD 6001 for Tesla Model Y,

NZD 0 for Mystery Car Compact,

NZD 5900 for ,

NZD 6900 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.9 mi from Auckland Airport

Railway Stations

0.6 mi from Britomart Train Station

3 mi from Baldwin Ave

3.6 mi from Greenlane

Hotels

0.2 mi from Star Victoria Serviced Apartments

0.4 mi from Grand Millennium Auckland

0.4 mi from Avani Metropolis Residences

Other Landmarks

0.3 mi from Sky Tower

0.6 mi from Auckland Harbour Bridge

1.9 mi from Mount Eden Domain

CHECK RATES
Map view of Hertz Store Location
coordinates: -36.848107 174.759197

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Hertz-Auckland-16-store The Rental Desk
Guest Reviews

Total points： 7.4 / 10 Good

  • Vehicle condition: 0.7
  • Vehicle cleanliness: 0.7
  • Spaciousness: 0.7
  • Counter staff: 0.7
  • Pick-up location: 0.7
  • Drop-off location: 0.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, August 23, 2026

    Really good
    Read More >

  • Robin Darwin

    Auckland

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Very satisfied.
    Read More >

  • Tom Cotton

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, February 11, 2025

    Very satisfied.
    Read More >

  • Celeste Jack

    Auckland

    6 /10 Average

    Reviewed: Thursday, May 23, 2024

    Read More >

  • Armand Church

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, March 13, 2024

    Very satisfied! Perfect!
    Read More >

  • Anonymous

    Auckland

    9.7 /10 Excellent

    Reviewed: Thursday, November 30, 2023

    Yes, but my Hertz gold card membership was not conveyed to Hertz via Qeeq.
    Read More >

  • Thomas Sinclair

    Auckland

    4 /10 Average

    Reviewed: Monday, November 20, 2023

    Read More >

  • Hyman Wilde

    Auckland

    6 /10 Average

    Reviewed: Monday, March 18, 2019

    Read More >

  • Geoffrey Fanny

    Auckland

    2 /10 Poor

    Reviewed: Tuesday, March 27, 2018

    Read More >

  • Evangeline Den(n)is

    Auckland

    6 /10 Average

    Reviewed: Tuesday, April 25, 2017

    Read More >

  • Nelly Johnny

    Auckland

    10 /10 Excellent

    Reviewed: Monday, March 6, 2017

    The store is a 10-minute walk from the Sky Tower.
    Read More >

  • Nick Arthur

    Auckland

    4 /10 Average

    Reviewed: Tuesday, January 10, 2017

    Read More >

  • Ivan Keppel

    Auckland

    6 /10 Average

    Reviewed: Wednesday, September 3, 2014

    Read More >

  • Marsh Carey

    Auckland

    10 /10 Excellent

    Reviewed: Tuesday, June 10, 2014

    They warmly welcome customers and carefully explain driving precautions, especially highlighting some specific road segments. They also clean the car in advance and wait for customers to arrive.
    Read More >

More Hertz Car Rental Locations in Auckland

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What's the address of the rental location?

154 VICTORIA ST WEST,AUCKLAND,1010,NZ

What is the Telephone Number?

+6493676365

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 99 years old

Young Driver Fee applies at 18 - 20 years old with charge of NZD 20 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    10.9 mi from Auckland Airport

  • Railway Stations

    0.6 mi from Britomart Train Station

    3 mi from Baldwin Ave

    3.6 mi from Greenlane

  • Hotels

    0.2 mi from Star Victoria Serviced Apartments

    0.4 mi from Grand Millennium Auckland

    0.4 mi from Avani Metropolis Residences

  • Other Landmarks

    0.3 mi from Sky Tower

    0.6 mi from Auckland Harbour Bridge

    1.9 mi from Mount Eden Domain

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