Budget, Melbourne Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Budget - Melbourne Information, Car Rental Instructions & Policies

Address

Shop 2/8 Franklin St, Melbourne Vic, 3000, AUSTRALIA

Telephone

+611300362848 / +61396632551

Pick-up Instructions

The office located at ALDI buildiing, Franklin St side, ground floor.

Drop-off Instructions

Please return the vehicle to ALDI car park, look for the Avis/Budget signs at the entrance.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -14:00	07:30 -17:00 08:00 -12:00	07:30 -17:00 08:00 -12:00	07:30 -17:00	07:30 -17:00	07:30 -17:00 08:00 -12:00	07:30 -17:00 08:00 -12:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus AUD 275	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

UnionPay is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 29 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Local Renter Requirements If you live within 100 km of the rental location and your booking is not linked to a corporate or insurance account, extra verification is required. Security Deposit A refundable security deposit will apply: $1,000 standard, or

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Churchill Island, Mornington Peninsula

Customers can travel to Phillip Island by land for free. Cars are not allowed on the Ferries.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island

You may travel between islands; however, if an accident occurs and roadside assistance is needed, the rescue vehicle may take up to 24 hours to arrive.

Not allowed:

Taking rental cars to following islands is not allowed：
Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mariah Island, Mornington Island, Magnetic Island, Fraser Island

Cross island requires Budget written permission, please contact Budget if needed.

Excess

Collision Damage Waiver Excess differs by car model:

EUR 4392.46 for Kia Soluto,

AUD 5900 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Theft Insurance Excess differs by car model:

EUR 4392.46 for Kia Soluto,

AUD 5900 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for ,

AUD 6500 for ,

AUD 7900 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Melbourne City Heliport

6.6 mi from Essendon Airport

11.6 mi from Melbourne Airport

Railway Stations

0.4 mi from Flagstaff Train Station

0.7 mi from Parliament Train Station

0.8 mi from Flinders Street Station

Hotels

Nearby v Apartment

Nearby Modern 9 Verve Boutique Apartment

Nearby Milano Serviced Apartments

Other Landmarks

0.8 mi from Federation Square

11.3 mi from Liberty Church

CHECK RATES

Map view of Budget Store Location

coordinates: -37.80748191845 144.96209598012

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 0.1
Vehicle cleanliness: 0.1
Spaciousness: 0.1
Counter staff: 0.1
Pick-up location: 0.1
Drop-off location: 0.1
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Caballeros Societies
Melbourne
9.3 /10 Excellent
Reviewed: Saturday, September 14, 2019
Nice price with discount coupon.
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Dora Den(n)is
Melbourne
10 /10 Excellent
Reviewed: Monday, October 26, 2015
Everything was fine, picking up and returning the car was convenient.
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Daisy II.
Melbourne
10 /10 Excellent
Reviewed: Sunday, July 17, 2016
Free upgrade, early pickup and return were excellent, but it took 5 days for the credit card transaction to be processed after car return.
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Emmanuel Field
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 3, 2016
Convenient location, many available cars, and they are new.
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Ethel Conan
Melbourne
6 /10 Average
Reviewed: Friday, April 1, 2016
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Doris Harvey
Melbourne
8 /10 Very good
Reviewed: Thursday, January 7, 2016
Good service attitude, but the branch is located in the city center and has shorter operating hours compared to the airport branch.
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Leona Sherwood
Melbourne
4 /10 Average
Reviewed: Friday, October 9, 2015
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Zachary Congreve
Melbourne
10 /10 Excellent
Reviewed: Wednesday, November 18, 2015
It was fairly easy to find in downtown Melbourne. The car was in the parking garage of a building. We drove it to our accommodation to pick up luggage. The car was big enough to fit 4 adults and 4 large suitcases.
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Murphy Bernard
Melbourne
6 /10 Average
Reviewed: Tuesday, August 18, 2015
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Ernest Montgomery
Melbourne
10 /10 Excellent
Reviewed: Tuesday, May 10, 2016
Efficient and quick. The pick-up and drop-off locations are both in the city center, very convenient. The car was in good condition, very satisfied.
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Abbott Nahum
Melbourne
10 /10 Excellent
Reviewed: Sunday, May 10, 2015
Great reliability and service attitude.
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Lucien Belle
Melbourne
10 /10 Excellent
Reviewed: Wednesday, March 11, 2015
The rental process was very convenient. Just give them the order, driver's license, and translation, and it's handled quickly. When picking up the car, they directly tell you the location, and you can go there yourself—it's completely self-service. Returning the car is just handing over the keys, and no one checks the car. Very convenient.
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Rae Needham
Melbourne
8 /10 Very good
Reviewed: Tuesday, March 10, 2015
Pretty good!
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Sandy Jenny
Melbourne
10 /10 Excellent
Reviewed: Monday, March 9, 2015
Picking up the car took about 10 minutes. They asked if I wanted to buy insurance, and I said I already had another insurance policy. They said that was fine. The car had about 24,000 kilometers on it and some scratches. The front bumper had significant scratches, probably from entering and exiting underground parking lots, but I didn't mind much. When returning the car, the signs for the return area at Adelaide Airport were too small, and I had to circle around twice to find it. Returning the car was very convenient; the staff just recorded the mileage and the fuel gauge and told me 'It is OK!' I mentioned the car seemed old because I drove it a lot. They replied it was a new car that had only been rented 16 times. Overall, the experience was very good. 8 days, over 1,000 kilometers, from Melbourne - Great Ocean Road - Adelaide.
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Duncan Leacock
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 26, 2015
The service was fast and convenient, and the condition of the car was surprisingly good. Picking up and returning the car both took less than 10 minutes. There was a support phone line, which I called twice, and they answered all my questions with great attitude. Overall, it was a very good experience.
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Edwiin Bright
Melbourne
8 /10 Very good
Reviewed: Thursday, February 12, 2015
Pretty good. Rented the car downtown, and it was quite nice. It seems like we got a free upgrade.
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Truda Jones
Melbourne
10 /10 Excellent
Reviewed: Sunday, January 18, 2015
Satisfied, fast service
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Hilda Freeman
Melbourne
8 /10 Very good
Reviewed: Monday, January 12, 2015
I picked up the car in downtown Melbourne. The young man kept trying to upsell me to a hybrid Camry for nearly double the price. I told him I already drive a hybrid in my home country and that the Cruze would be fine. Despite that, he insisted on giving me the keys to experience it. Do I really seem that naive? The Cruze's condition was good, everything you need is there, and with just 40,000 km on the odometer, it still felt relatively new.
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Elma Ferdinand
Melbourne
10 /10 Excellent
Reviewed: Friday, January 9, 2015
I booked a Holden Swagon and got an almost brand new Dodge. The staff was very quick and the service was quite good.
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Herbert Ted
Melbourne
8 /10 Very good
Reviewed: Monday, January 5, 2015
Customer service was very enthusiastic and good. However, they were quite pushy with insurance. I ended up buying an extra 100 AUD insurance at the counter.
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Frederic Gregory
Melbourne
8 /10 Very good
Reviewed: Sunday, January 4, 2015
The staff at the front desk were very nice, but they said we could pay in cash when picking up the car. However, they charged my card instead, which was a bit frustrating. Overall, I was very satisfied, and the car was in excellent condition.
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Bradley Commons
Melbourne
4 /10 Average
Reviewed: Sunday, January 4, 2015
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Byron Bertie
Melbourne
8 /10 Very good
Reviewed: Monday, December 29, 2014
The rental process is simple.
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Poppy Sidney
Melbourne
10 /10 Excellent
Reviewed: Wednesday, November 19, 2014
The condition of the car was surprisingly new.
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Lionel Johnson
Melbourne
10 /10 Excellent
Reviewed: Thursday, October 16, 2014
The service attitude is good.
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Neil Margaret
Melbourne
8 /10 Very good
Reviewed: Sunday, September 14, 2014
The staff at the Melbourne Budget rental point were very friendly, patient, and attentive. However, some of the female employees had a poor attitude. I rented a Toyota Corolla, and the car was in good condition.
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Rudolf Sophia
Melbourne
8 /10 Very good
Reviewed: Sunday, August 31, 2014
The process of picking up and returning the car was very convenient and quick. Very satisfied. It would be even better if we got a paper with contact information for vehicle issues, the type of fuel needed, and other basic useful information when picking up the car, and a detailed bill email like Thrifty after returning the car.
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Queena Symons
Melbourne
10 /10 Excellent
Reviewed: Monday, August 18, 2014
Excellent service!
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Michelle
Melbourne
8 /10 Very good
Reviewed: Thursday, February 26, 2015
Quick and easy processing, good car condition
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Eli Buck
Melbourne
10 /10 Excellent
Reviewed: Wednesday, March 6, 2019
Simple and convenient, great service, and easy return. Just need to return the car a bit earlier in the afternoon as the staff leave on time.
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Jacqueline Huggins
Melbourne
2 /10 Poor
Reviewed: Wednesday, October 25, 2017
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Myrna Monroe
Melbourne
10 /10 Excellent
Reviewed: Saturday, January 6, 2018
Pickup and drop-off were very convenient.
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Norman Rockefeller
Melbourne
10 /10 Excellent
Reviewed: Friday, October 7, 2016
Picking up the car was quick. They did try to sell me insurance, and when I mentioned I already had comprehensive insurance from home, the staff emphasized that any damage would cost me 3000 AUD. After the paperwork, they gave me the keys and directed me to the third floor to find the car. It was very convenient!
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Vic Ezekiel
Melbourne
10 /10 Excellent
Reviewed: Wednesday, October 12, 2016
Quite good!
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Les Strong
Melbourne
6 /10 Average
Reviewed: Tuesday, March 21, 2017
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Duke Jean
Melbourne
8 /10 Very good
Reviewed: Wednesday, March 29, 2017
Easy to find, it's right in the city center. When you see the huge Hertz sign, you're almost there...
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Lennon Jimmy
Melbourne
10 /10 Excellent
Reviewed: Friday, September 8, 2017
A reputable company, highly recommended.
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Ingram Mackintosh
Melbourne
10 /10 Excellent
Reviewed: Sunday, October 7, 2018
Very good, convenient
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Alice Philip
Melbourne
10 /10 Excellent
Reviewed: Saturday, May 4, 2019
Convenient pick-up and drop-off, satisfactory service attitude at pick-up
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Hilary Addison
Melbourne
4 /10 Average
Reviewed: Tuesday, October 16, 2018
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Baron Gresham
Melbourne
10 /10 Excellent
Reviewed: Sunday, August 26, 2018
Satisfied
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Aaron Ricardo
Melbourne
2 /10 Poor
Reviewed: Thursday, May 9, 2019
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Megan Marjory
Melbourne
10 /10 Excellent
Reviewed: Saturday, April 6, 2019
The service was excellent; after all, the car rental business relies on tourists.
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Tracy Mary
Melbourne
10 /10 Excellent
Reviewed: Friday, December 7, 2018
Good
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Julian Holt
Melbourne
10 /10 Excellent
Reviewed: Saturday, October 6, 2018
Good.
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Lester Melville
Melbourne
8 /10 Very good
Reviewed: Saturday, October 6, 2018
It's okay
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Bruce Hood
Melbourne
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
The car pickup process is simple and quite fast.
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Calvin Joan
Melbourne
8 /10 Very good
Reviewed: Friday, October 4, 2024
Although I got a Kia, the overall service was pretty good.
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Aries Becky
Melbourne
10 /10 Excellent
Reviewed: Monday, December 9, 2024
Easy to locate, but there are quite a lot of people. Arriving early is recommended.
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Daisy II.
Melbourne
10 /10 Excellent
Reviewed: Tuesday, December 31, 2024
Satisfied
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Porter Lindberg(h)
Melbourne
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
Very satisfied.
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Tina Robbins
Melbourne
10 /10 Excellent
Reviewed: Monday, May 5, 2025
The service was good.
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Arlen Tracy
Melbourne
10 /10 Excellent
Reviewed: Tuesday, September 9, 2025
Budget and Avis share the same storefront, and the staff serves customers from both companies simultaneously.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Sunday, August 23, 2026
Super efficient and professional – pickup and return were smooth as silk, and they even gave us a brand‑new 4WD. Absolutely awesome!
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