Record Go, Palma De Mallorca Son Sant Joan Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Record Go - Palma De Mallorca Son Sant Joan Airport Information, Car Rental Instructions & Policies

Address

Aeropuerto de Palma de Mallorca, PALMA DE MALLORCA, 07611, Spain

Telephone

+34600907087 / +34677406494,+34610565570

Pick-up Instructions

You can walk to the counter of Record Go - Palma De Mallorca Son Sant Joan Airport car rental.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 1100-3000	30-60
Toyota Yaris Or Similar Toyota Yaris Peugeot 208 Renault Rafale Or Similar Renault Twingo Fiat Panda Hybrid Nissan Versa Or Similar Fiat 500 Convertible Pack up ^	EUR 1100	30-60
Toyota Auris Hybrid Renault Megane Renault Kwid Seat Arona Mazda Cx-50 Or Similar Mg Hs Suzuki Vitara Ford Tourneo Courier Toyota Corolla Touring Fiat Tipo Estate Pack up ^	EUR 1400	30-60
Toyota Hilux Hyundai Tucson Toyota C-hr Renault Kadjar Or Similar Kia Sportage 5 2 Peugeot 5008 Jeep Compass Geely Coolray Peugeot 2008 Peugeot 2008 Or Similar Toyota Corolla Or Similar Fiat 500 Eléctrico Cabrio O Similar Pack up ^	EUR 1800	30-60
Toyota Proace Ford Transit Mini Cooper Cabrio Or Similar Renault Espace Mercedes Cla Bmw 5 Series Haval H6 Gac Gs4 Lexus Lbx Mercedes Clase A Bmw 4 Series Cabrio Auto Diesel 2 Doors Genesis G70 Or Similar Byd Seal U Toyota Rav4 Or Similar Fiat Talento 9p Special Hyundai H1 Turismo Show more > Toyota Proace Ford Transit Mini Cooper Cabrio Or Similar Renault Espace Mercedes Cla Bmw 5 Series Haval H6 Gac Gs4 Lexus Lbx Mercedes Clase A Bmw 4 Series Cabrio Auto Diesel 2 Doors Genesis G70 Or Similar Byd Seal U Toyota Rav4 Or Similar Fiat Talento 9p Special Hyundai H1 Turismo Pack up ^	EUR 2000	30-60
Mercedes E-class Bmw 4 Series Convertible 4x4 Winter Tyres Xc60 Plug In Ford Ranger Volvo Xc40 Pack up ^	EUR 3000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master

DinersClub,JCB,Discover,AMEX are not accepted.

Debit card accepted: Visa, Master

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full driver's license issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Andorra France Gibraltar Portugal	EUR 20 per day

This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Toyota Yaris Or Similar,Toyota Yaris,Peugeot 208,Renault Rafale Or Similar,Renault Twingo,Fiat Panda Hybrid,Nissan Versa Or Similar,Fiat 500 Convertible,

EUR 1400 for Toyota Auris Hybrid,Renault Megane,Renault Kwid,Seat Arona,Mazda Cx-50 Or Similar,Mg Hs,Suzuki Vitara,Ford Tourneo Courier,Toyota Corolla Touring,Fiat Tipo Estate,

EUR 2000 for Mazda Cx-50 Or Similar,Ford Transit,Mini Cooper Cabrio Or Similar,Jeep Compass,Peugeot 2008,Toyota Corolla Or Similar,Fiat 500 Eléctrico Cabrio O Similar,Bmw 5 Series,Haval H6 Gac Gs4,Bmw 4 Series Cabrio Auto Diesel 2 Doors,Genesis G70 Or Similar,Toyota Rav4 Or Similar,Fiat Talento 9p,

EUR 1800 for Toyota Hilux,Hyundai Tucson,Toyota C-hr,Renault Kadjar Or Similar,Kia Sportage,5 2,Peugeot 5008,Jeep Compass,Geely Coolray,Peugeot 2008,Peugeot 2008 Or Similar,Toyota Corolla Or Similar,Fiat 500 Eléctrico Cabrio O Similar,

EUR 2000 for Toyota Proace,Ford Transit,Mini Cooper Cabrio Or Similar,Renault Espace,Mercedes Cla,Bmw 5 Series,Haval H6 Gac Gs4,Lexus Lbx,Mercedes Clase A,Bmw 4 Series Cabrio Auto Diesel 2 Doors,Genesis G70 Or Similar,Byd Seal U,Toyota Rav4 Or Similar,Fiat Talento 9p,Special,Hyundai H1 Turismo,

EUR 3000 for Mercedes E-class,Bmw 4 Series Convertible,4x4 Winter Tyres,Xc60 Plug In,Ford Ranger,Volvo Xc40,

Theft Insurance Excess differs by car model:

EUR 1100 for Toyota Yaris Or Similar,Toyota Yaris,Peugeot 208,Renault Rafale Or Similar,Renault Twingo,Fiat Panda Hybrid,Nissan Versa Or Similar,Fiat 500 Convertible,

EUR 1400 for Toyota Auris Hybrid,Renault Megane,Renault Kwid,Seat Arona,Mazda Cx-50 Or Similar,Mg Hs,Suzuki Vitara,Ford Tourneo Courier,Toyota Corolla Touring,Fiat Tipo Estate,

EUR 3000 for Mercedes E-class,Bmw 4 Series Convertible,4x4 Winter Tyres,Xc60 Plug In,Ford Ranger,Volvo Xc40,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Palma De Mallorca Airport

Railway Stations

4.6 mi from Palma Intermodal Station

4.6 mi from Poligon Marratxi Estacio (208)

5.7 mi from Es Caulls Estacio

Other Landmarks

4.6 mi from Palma Town Hall

4.6 mi from Santa Eulalia Church

4.7 mi from Royal Palace Of La Almudaina

CHECK RATES

Map view of Record Go Store Location

coordinates: 39.55 2.733333

Guest Reviews

Total points： 5.7 / 10 Average

Vehicle condition: 6.8
Vehicle cleanliness: 6.2
Spaciousness: 6.6
Counter staff: 4.2
Pick-up location: 5.3
Drop-off location: 5.3
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

a.philips
Mallorca
4.3 /10 Average
Reviewed: Sunday, January 12, 2020
ZERO STARS! DO NOT USE RECORD GO!! the worst experience I have ever had with a hire car company. The staff were rude, disrespectful and arrogant!
Read More >
Anonymous
Mallorca
2 /10 Poor
Reviewed: Saturday, August 24, 2019
All a con. Deceiving, terrible. Will never use either of your companies again. Shameful
Read More >
a.hernandez
Mallorca
5.3 /10 Average
Reviewed: Tuesday, July 30, 2019
This company was a total scam. They didn’t honor the voucher and charged me several additional mandatory items. We waited over two hours to rent the car. When we said we wouldn’t pay the additional fueling surcharge since we were returning the car full of fuel they said they would cancel the reservation but not refund our money. Worst rental experience of my life. These guys are criminals.
Read More >
M.V.V.
Mallorca
9.3 /10 Excellent
Reviewed: Saturday, July 27, 2019
Friendly and helpfull
Read More >
M.Favoino
Mallorca
2 /10 Poor
Reviewed: Thursday, July 18, 2019
Unfortunately, very bad experience! The company didn't ask me with full fuel policy I would like to go. They put me in full/empty fuel policy, it means a clearly a ruse that benefits the renatal company. I payed 123.38£ fuel deposit and and they give me back only 78.48£ eaven if returned the tank full. What happened with the 45£? It is the cost of the policy full/empty ! It was ridiculos. Please, try to avoid this company or ask for a full/full fuel deposit.
Read More >
Anonymous
Mallorca
5.3 /10 Average
Reviewed: Sunday, July 14, 2019
Terrible service at counter, unable to help to extend booking by a day resulting in having to return to Palms airport the next day to pick up a new car. Counter unhelpful and dismissive. Accused me of being rude when she was prickly, unhelpful, curt and rude about me to her colleague in Spanish
Read More >
Anonymous
Mallorca
7 /10 Good
Reviewed: Thursday, June 27, 2019
A very excessive wait to pick up the car despite having pre-booked it, around an hour and a half in total. Counter staff not apologetic about this at all, and kept wandering off with no explanation, both between customers and even while they were in the middle of serving me. I ended up paying 4 times as much as the original booking fee due to very well hidden small print and the counter staff not explaining the insurance process clearly in order to get me to pay extra. They make it sound like they will take over £1000 from you and won't return it for up to 60 days unless you pay £30. They pretty much don't give you any option except to pay the £30. I don't have much experience with hiring cars and despite trying to hold my ground I felt pushed into paying the extra.
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i.ilgin
Mallorca
7.3 /10 Good
Reviewed: Thursday, May 16, 2019
Do not hire they have lots of hiding charge i paid £29.90 for 3 days rental and paid 200 euro hiding charges and now trying to get back.
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C.Jackson
Mallorca
9.3 /10 Excellent
Reviewed: Wednesday, May 1, 2019
Nice car ,smooth transaction in sorting it all out
Read More >