Record Go, Mallorca - Airport - Record Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Record Go - Mallorca - Airport - Record Information, Car Rental Instructions & Policies

Address

Palma de Mallorca airport (PMI),Palma de Mallorca,ES

Telephone

+34 600 907 087 / 34 677 406 494 / 34 610 530 091 / 34 610 565 570 / +34610565570,+34677406494

Pick-up Instructions

The Record Go - Mallorca - Airport - Record car rental location is in terminal

You can walk to the counter of Record Go - Mallorca - Airport - Record car rental.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Full driver's license issued in Spain

EU Driving Licence

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 12.95/day

capped at EUR 155.4

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 12.95/day

capped at EUR 155.4

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 10.95/day

capped at EUR 131.4

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra France Gibraltar Portugal	EUR 20 per day

This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Ford Fiesta/citroen Ds3,Peugeot 208,Fiat 500,Lancia Ypsilon Hybrid Or Similar,Fiat Panda,Fiat 500 Convertible,

EUR 1500 for Hyundai Ioniq,Opel Astra,Astra Ford Puma,Mazda Cx-3,Kia Niro,Mg Hs,Fiat 500x,Peugeot Rifter 5+2 O Similar,Volkswagen Golf,Volkswagen T-roc,Renault Arkana Auto Hybrid,Toyota C-hr,Vauxhall Mokka,Toyota Yaris,Peugeot 5008 7 Seater,

EUR 2000 for Mazda Mx 30,Citroen Spacetourer,Ssanyong Rodius,Ford Kuga Or Similar (eco Label),Nissan Qashqai,Fiat 500 Electric,Fiat 500e Cabrio 42 Kwh,Bmw 5 Series,Porsche Macan,Mercedes C Class,Hyundai Staria Automatic O Similar,Ford S-max,Citroen Spacetourer 5+2,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Palma De Mallorca Airport

Railway Stations

4.7 mi from Palma Intermodal Station

Other Landmarks

4.8 mi from Palma Town Hall

4.8 mi from Santa Eulalia Church

4.9 mi from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL

Map view of Record Go Store Location

coordinates: 39.553128 2.738216

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 6.8
Vehicle cleanliness: 7.2
Spaciousness: 7.0
Counter staff: 5.0
Pick-up location: 6.8
Drop-off location: 7.2
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

M.thwaites
Mallorca
10 /10 Excellent
Reviewed: Thursday, August 7, 2025
Like: best car hire experience i have ever had price was the best value for money and the car was excellent no faults it was as good as new
Dislike: nothing
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S.Sutton
Mallorca
9 /10 Excellent
Reviewed: Thursday, August 7, 2025
Unfortunately the counter clerk was very new to job and didn't seem like he knew what he was doing having to constantly refer to other staff for advise. He was very pleasant and apologetic but after an early start we could have done without the long booking in process.
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Anonymous
Mallorca
9 /10 Excellent
Reviewed: Thursday, August 7, 2025
Was told that I would receive an email and refund for fuel within 5 mins of returning the vehicle - nothing arrived and as a result I had to chase for an update and provide photos to sort it out, which was frustrating and detracted from the customer experience.
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Anonymous
Mallorca
7.7 /10 Good
Reviewed: Thursday, August 7, 2025
They push you into buying their own insurance or fast track even if you have super insurance which includes excess fee for the vehicle. The company pushes you to buy either their insurance or pay the entire excess deposit in advance. To avoid large excess being charged poor customers have to buy their insurance.
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Anonymous
Mallorca
9.7 /10 Excellent
Reviewed: Thursday, August 7, 2025
Front desk answered all of our questions and tried to be as helpful as possible. They were fantastic! The car had some brake trouble which at times was really scary, some dash warnings would pop up from time to time which were a little alarming, and the gps does not recognize addresses so you have to manually look for the destination on the gps map which is tough if you don’t know where you’re going!
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Anonymous
Mallorca
6 /10 Average
Reviewed: Thursday, August 7, 2025
Record Go absolutely awful experience, waited 2 hours to pick up car at Palma airport Majorca, sooo disorganised Never again and would never recommend
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S.King
Mallorca
8.3 /10 Very good
Reviewed: Thursday, August 7, 2025
The staff member was rude and tried to scam me. I had already purchased excess insurance but she was very reluctant to release the car even though I agreed to the £1400.00 held on my credit card. Luckily I was prepared but I imagine many people are so keen to get on holiday that they fall for this.
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a.brown
Mallorca
7 /10 Good
Reviewed: Thursday, August 7, 2025
2 hour wait to get the car
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Natalie Springhall
Mallorca
10 /10 Excellent
Reviewed: Thursday, August 7, 2025
Very good
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Myron Hewlett
Mallorca
2 /10 Poor
Reviewed: Thursday, August 7, 2025
Avoid this company; the service is particularly bad. Even after purchasing insurance on the rental platform, they forcefully push for an additional daily €30 insurance on the spot or demand a €1400 deposit, but only via credit card.
Read More >