Ireland Car Rentals

There was no one else at the office when collecting. Booked a no-A/C 2-door car, got a 4-door hybrid with A/C, yay! If it also had CarPlay enabled, it'd be 100% perfect. The only fly in the ointment: M50 tolls cost you €4.80 each, which is about double the cost if own eFlow account was used instead, alas.

The service was acceptable, but communication was an issue. They added extra insurance, which increased the cost in euros.

The staff patiently taught me how to use the car, and the return check was quite relaxed, not nitpicking about minor scratches or dents. They also quickly sent me back to the airport. Very satisfied.

The overall service was good, and the staff patiently explained everything.

It's alright, and quite affordable.

I rented from Hertz in the UK last year, and this time in Ireland as well. Their service is good. It's slightly more expensive than other companies, but they have more locations and good service.

Excellent service.

It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

No.

Very satisfied

It's okay.

I booked an automatic SUV, but when picking up the car, I was initially given a manual SUV. After discussing with the counter staff and explaining that we couldn't drive a manual, they responded politely and provided a replacement. However, after completing the paperwork again, I found out that the replacement was a small sedan with a very low chassis, not an SUV. Considering road conditions, I insisted on getting an SUV. They informed me that if I specifically wanted an automatic SUV, I would need to wait for one to be transferred from another location. After waiting for more than half an hour and repeating the procedures once more, I finally received an automatic SUV. The entire process took over an hour.

Satisfied

Friendly and no pressure to upsell.

Very satisfied.

Not a smooth and great rental experience. They charged me further for insurance despite everything was fully booked online through qeeq.

Very good.

Excellent! This is the best communication I've had so far, everything was explained very clearly.

Satisfied

The experience was great, efficient service, clear instructions, and excellent car condition.

The car rental location is staffed only during daytime, with a short waiting time. The instructions were fairly clear. However, the return process is self-service and available 24/7.

Pretty good

There was a Canadian guy in front of me who really tested the patience of the staff but they handled him well. His idiotic questions were the cause of my delay picking up the car.

One major problem when I picked up the rental car and left the airport I was driving the the motorway and I noticed the bonnet was shuddering so I had to find a place to pull in, the bonnet was on the latch, whoever serviced the car before pick never closed it properly. We were very lucky it didn't fly off on the motorway

Way Way way too long - every other country it’s about 3-5mins max

Very good!

Very friendly and helpful staff.

Everyone was very helpful.

Everything else was good, but the rental office charged me a fee of 27 euros, and I still don’t understand what it was for.

Picking up the car felt like opening a mystery box, but I got lucky this time. It was exactly the model I reserved. Even after driving nearly 2,000 kilometers around the island in the Volvo XC60, it felt effortless.

Stay away from these lads,my first and last time i rent any car of anybody and they try to scam me straight away. Gave me car with chip in windscreen,which i piccked up after half an hour and took a picture of it. After returned car they tried to charge me 560e,but next they they said it's only 160e as it doesn't need to be fully replaced. Them boys should be sacked,dishonest liars and chancers.

It was ok generally allthough it had more damage on it than was annotated on the forms and we were just told to photograph it and we made a video. The extra insurance we took out to cover damages was very misleading as Eurocar still took an imprint of our credit card in case we damaged it and then we were told we would have to claim it back through the insurance plan. The insurance was very expensive and it feels like you were just trying to make up the cost of the cheap hire by loading the insurance heavily. All this needs to be made a lot clearer and not put in small print.

Very good and trustworthy.

The car is relatively new, but a $2900 deposit is required if you don't purchase the in-store insurance.

The process of replacing the car after an accident took a very long time. The car was sitting at the lot, and the replacement car they provided was in poor condition. I don't understand why it took 3-4 hours.

I picked up the rental car at 22:15 in the dark and dropped it to Dublin approx 8:00 also in the dark. I was accused of scratching the car which I did not do. I showed them (Europcar Dublin airport) the cctv footage of the scratch 15 mins after pickup and they said it didnt matter because I didnt make them aware within the 12 hour window. I only had the car in my possession for 10 hours and the Cork office told me I had 24 hours to report any issues. (Cork Airport office was great). My review here does not allow me to choose my score which is wrong. The car was ok and drove well. it had scratches you would expect from a 2 year old rental car with 85,000kms. The issue is that they wanted to charge me $1500 first, then dropped it to $850 and then to $800 for damage I did not do. Even with video proof they still charged me and I am never ever going to use them again. I had insurance through QEEQ which covers me but it is the principle of the thing. The car had many other scratches on it 7 of which were highlighted in the pre inspection paperwork. so you think they have done their job and notated all the scratches. Make sure you take pics even in the dark as they obviously charged other people before me and never repaired the scratches that those people were charged for. I have 25 rentals on QEEQ alone and this is the only time I have been taken advantage of. DO NOT RENT from EUROPCAR. Plenty other decent companies renting in Dublin Airport. Hertz Dollar Trifty Alamo Budget Avis have all treated me well recently. I would have scored 5 for Europcar Cork Airport and 0 for Europcar Dublin Airport.

The staff was quick and responsive, the pick-up and drop-off were efficient, and the location was very easy to find. The car handover process was relatively fast.

Pickup and drop-off were very fast.

The store provides a shuttle service; you just need to wait at parking lot 18. The driver, a friendly Black guy, efficiently shuttles customers back and forth, which is quite good. Although the company is not big, it seems busy with quite a few car rentals. They mainly offer small cars, which are convenient given that Dublin's roads are generally narrow.

Satisfied

Satisfied.

Very smooth experience

Excellent service from a well-established company.

It took us 3 cars until we could actually use one. The first one was full of smoke smell and was worse than an ashtray. The second car, we took off the lot, but then 2 km down the road, the low tire pressure warning light came on, so we had to return. Finally we got a third car that was ok. However this entire process took us more than an hour and so used part of our holiday time until we could get a working car.

Would be helpful to have info about toll roads.

Satisfied!