Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
November 3, 2026
Destination: Budapest
Really good, all the reminders were clear and easy to follow.
View moreNovember 2, 2026
Destination: Budapest
Really happy with this rental experience overall.
View moreNovember 2, 2026
Destination: Budapest
Really satisfied overall, I’d definitely rent with them again next time.
View moreNovember 1, 2026
Destination: Budapest
I landed really late, around 1–2 a.m., and the staff still waited there for me.
View moreOctober 30, 2026
Destination: Budapest
Picking up the car was really easy, they explained everything clearly and didn’t try to push any extra insurance.
View moreOctober 28, 2026
Destination: Budapest
Super easy to pick up and return the car.
View moreOctober 26, 2026
Destination: Budapest
Everything went really smoothly overall, the car was in good shape and they even gave me one that was less than a year old.
View moreOctober 20, 2026
Destination: Budapest
Loved everything about this rental. The staff were super friendly and helpful, answered all our questions, no hidden fees, no hard-sell on insurance, and the car we got was excellent. We didn’t even have to queue to pick it up. I’d definitely rent from this company again.
View moreOctober 10, 2026
Destination: Budapest
No hard sell, no sneaky extra charges from the rental company, so it’s a solid five-star experience overall. Just a couple of things to keep in mind: 1) They switched us to a diesel model, which pushed our fuel costs up a bit; 2) When we returned the car, they mentioned a possible cleaning fee. We’d already tidied up the interior, but the dust in the trunk from dragging suitcases is pretty much unavoidable. I insisted on waiting for them to confirm the actual amount, and in the end they didn’t charge us anything. This part really depends on personal expectations — next time I’ll contact them in advance to confirm the car model and maybe bring some basic cleaning supplies so we can leave the car spotless. With five people and more than five suitcases, you really do need a 9-seater!
View moreOctober 10, 2026
Destination: Budapest
Overall really happy with the experience. The deposit was refunded just one day after returning the car. I accidentally booked a manual but they gave me an automatic, which was great. The only downside was being charged €36 for Hungarian highway tolls over 12 days—most rental companies usually include domestic highway fees in the price.
View moreOctober 9, 2026
Destination: Budapest
First time renting with this company and it was a great experience. No one tried to upsell anything, we just chose full coverage ourselves. The pre-authorized deposit was released on the same day we returned the car, which was impressive.
View moreOctober 5, 2026
Destination: Budapest
I happened to catch their full coverage promo this time, so it was cheap and totally hassle‑free. No one tried to upsell extra insurance or add‑ons – they just confirmed the cross‑border option and second driver, then charged exactly for that. Returning the car was really easy too: they checked the vehicle quickly and immediately cancelled the pending authorization.
View moreOctober 1, 2026
Destination: Budapest
Super satisfied – the location was way easier to find than I expected, and both pickup and drop-off were super quick.
View moreOctober 1, 2026
Destination: Budapest
Pickup was really smooth, and returning the car was quick and hassle‑free.
View moreSeptember 21, 2026
Destination: Budapest
Very satisfied with the overall service.
View moreSeptember 16, 2026
Destination: Budapest
Overall pretty good, and the inspection when returning the car was incredibly thorough.
View moreAugust 21, 2026
Destination: Budapest
Pretty good overall.
View moreAugust 10, 2026
Destination: Budapest
We ended up with a Hyundai i30 wagon, which was basically the same class as the Toyota we expected. The car was really clean and had just over 30,000 km on it. Staff were super efficient with both pickup and dropoff, and since the branch is right in the city, it was really convenient to get back to the hotel after returning the car.
View moreAugust 8, 2026
Destination: Budapest
Super convenient, no waiting in line, and the staff were really friendly and helpful.
View moreAugust 7, 2026
Destination: Budapest
Great location, and it was easy to pay a bit extra to switch to another model. The guy at the front desk was super friendly and really patient.
View moreJuly 27, 2026
Destination: Budapest
Really good experience overall – the car was in great condition and the service was excellent.
View moreJuly 23, 2026
Destination: Budapest
Really great service.
View moreJuly 21, 2026
Destination: Budapest
There weren’t many people there, and the staff really knew what they were doing, so I got my car quickly and without any hassle.
View moreJuly 12, 2026
Destination: Budapest
Super happy overall – had a really smooth, enjoyable rental experience.
View moreJuly 9, 2026
Destination: Budapest
Absolutely awesome!
View moreJuly 5, 2026
Destination: Budapest
First time traveling abroad and first time renting a car to drive myself, and it was fantastic—got to meet Europe’s beautiful scenery one stop at a time.
View moreJune 27, 2026
Destination: Budapest
Really happy with the whole experience. No hidden fees at all, and they explained all the important details clearly before I picked up the car. They just asked once about insurance—when I said I’d already bought it on the platform, they didn’t push anything else. The car was basically brand new, only 28 km on the clock when I got it, and highway tolls within Hungary were already included.
View moreJune 14, 2026
Destination: Budapest
Super easy pick-up and return, no hassle at all. The car was fairly new with just over 30,000 km on it, so overall the experience was really good.
View moreJune 14, 2026
Destination: Budapest
Really good
View moreJune 10, 2026
Destination: Gyor
Absolutely thrilled with the whole experience!
View moreJune 1, 2026
Destination: Budapest
Had a really great rental experience in Budapest. The whole process went smoothly and they refunded the deposit super fast after I returned the car. Plus, the pick-up and drop-off spot is right at a gas station, which saves a lot of hassle!
View moreMay 5, 2026
Destination: Budapest
Pretty good overall, and the return process was really straightforward.
View moreApril 18, 2026
Destination: Budapest
They had a dedicated rep handling everything, and the car only needed to be picked up and returned with a full tank, which was really convenient.
View moreMarch 28, 2026
Destination: Budapest
The rental location was super easy to find.
View moreMarch 26, 2026
Destination: Budapest
I booked a Polo but they upgraded me to a T-Roc (I think it’s called 探歌 in China). The car was really new and spotless, the paperwork only took a few minutes, and the staff were super friendly.
View moreMarch 15, 2026
Destination: Budapest
Really good
View moreMarch 10, 2026
Destination: Budapest
They were really thorough and patient with everything.
View moreFebruary 21, 2026
Destination: Budapest
Everything was explained really clearly, the reminders were thorough, the service was attentive, the price was fair, the car was in excellent condition, and both pickup and return were super convenient.
View moreJanuary 17, 2026
Destination: Budapest
Absolutely amazing~~
View moreJanuary 1, 2026
Destination: Budapest
The address in the GPS is spot on. It’s tucked inside a small side entrance on the left of a big parking lot, with a clear rental car sign at the door. No hidden charges at all.
View moreNovember 14, 2025
Destination: Budapest
Absolutely satisfied with the car rental experience, and the deposit refund was super fast.
View moreA small tip: the deposit for the rental ranges from 1000 to 1200 euros, so make sure your VISA card has sufficient pre-authorization balance.
October 28, 2025
Destination: Budapest
Schiller is a great company.
View moreOctober 27, 2025
Destination: Budapest
There is a dedicated car and driver for pick-up and drop-off, and the vehicles are very new.
View moreOctober 18, 2025
Destination: Budapest
Excellent service.
View moreOctober 18, 2025
Destination: Budapest
Very satisfied.
View moreOctober 16, 2025
Destination: Budapest
After we arrived at the airport, we reached the car rental location without any obstacles and picked up the car smoothly. The staff were very friendly and did not try to upsell any additional insurance.
View moreOctober 16, 2025
Destination: Budapest
It's acceptable.
View moreOctober 14, 2025
Destination: Budapest
Pickup was efficient, but make sure to thoroughly photograph any scratches on the vehicle during pickup. When I returned the car, they checked the scratches carefully to ensure everything matched.
View moreOctober 14, 2025
Destination: Budapest
Very good, convenient, and easy to locate.
View moreOctober 13, 2025
Destination: Budapest
The service is excellent, efficient, and they do not forcefully recommend insurance or similar extras. All the procedures were explained to us very clearly, even though the storefront is small with only two service windows.
View more