One thing that we have noticed after 10 kilometers drive from the pick up location, that the gas tank was not full, only 75%.
When we have returned the car with a full tank we have reported that and got some cash refund.
Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.
They gave me a new Fabia. It was very clean and nice from every angle. Staff was kind. My deposit didn't refund yet and i'm still waiting but generally i pleased.
“Planning further business with Easyrental in December”
About RENT PLUS:9.7/10
Very helpful staff when drop off,nice and kind
About QEEQ:10.0/10
Payment discrepancy due to company computer system
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All in all we were very satisfied.
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