1. Very professional, explained how to use the car and introduced the rental policies; 2. Very flexible, my pickup and return times were adjusted smoothly due to a flight delay; 3. No extra charges, no hidden fees.
The staff was a bit impatient when I couldn't understand what they were saying, but everything else was pretty good. The car didn't have a remote door lock, which was inconvenient. The headlights were quite dim, so it's better to avoid driving at night.
The company discovered a new scratch on the chassis, which I confirmed was not caused by me. Upon reflection, it might have been caused by hotel parking staff, but there was no way to verify this. The company demanded compensation of 150 JD, about 1500 RMB, an exorbitant amount. Their attitude was rude and extremely unreasonable.
The best place i rent from, support and help is very good
About QEEQ:10.0/10
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