The staff who handed over the vehicle was very friendly.

Acceptable, but the car was too old and the price was high.

The service is okay, but there's no Chinese service. Fortunately, I understand some English; otherwise, it would have been impossible to manage. The main issue is the rental policy, which feels like a bully contract. Initially, I booked to pick up the car in Chiang Mai and drop it off in Bangkok, so there was an extra fee for returning the car to a different location. Due to a change in plans, I switched to picking up and dropping off at the same location in Chiang Mai, but despite multiple attempts, the extra fee wasn't refunded. I find this unreasonable!

Nice car, nice service. Easy to book and pick up car. I am very happy. Thank you.

Nice car, nice service. Easy to book and pick up car. I am very happy. Thank you.

Counter staff at chic rental was incredibly helpful and courteous, beyond my expectations for customer service despite a language barrier they went above and beyond to ease the process

I have booked multiple vehicles and each time the reservation was accurate, great deals with plenty of choices