Always love chic car

Good experience

I never notice that name on Facebook not match with ID Card will not allow them to release the car for me. Have to correct my name for almost 1 hr. Should better have fast track to reduce the time.

Good service even ask many time to update status of rental car. Thank you so much.

I booked in start at the opening time, don't found any staff in the counter, they should be arrive before opening time. However, staff stand in there on time.

Easy to find the counter. Car is clean and comfortable. Reasonable price.

I did not receive the booking voucher, thus dropped a request to the customer service to resend me the voucher. Customer service called me the next day and resolved my problem. Good service and definitely recommendable.

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.