The service is okay, but there's no Chinese service. Fortunately, I understand some English; otherwise, it would have been impossible to manage. The main issue is the rental policy, which feels like a bully contract. Initially, I booked to pick up the car in Chiang Mai and drop it off in Bangkok, so there was an extra fee for returning the car to a different location. Due to a change in plans, I switched to picking up and dropping off at the same location in Chiang Mai, but despite multiple attempts, the extra fee wasn't refunded. I find this unreasonable!

Very nice service, cheap, easy and comfortable. Will book again with Easycarrent. Thank you.

Some staff English not so good for communication

No

I booked in start at the opening time, don't found any staff in the counter, they should be arrive before opening time. However, staff stand in there on time.

Car was generally good and well maintained. Service staffs were generally friendly.