Make a mistake on booking and didn't add the excess insurance. Couldn't get easy rental to add it

Counter staff were very pleasant and helpful. The cars body work was in poor condition (scratches,dents, body trim missing). The service indicator on the dashboard was on. The cars running performance was very poor it had a problem with it. We didn’t report this until we dropped car off at end of our stay, because we were only staying for a few days and didn’t want this to have any impact on the time we had on the island.

Price drop protector saved us about £5, but I couldn’t see whether the reduction actually came off our final total. Booking was very straight forward.

Goldcar agents were very efficient and the check out of the car was quick and easy using their app solution to checking the car out rather than the paper form used by other hire companies.

Booking platform easy to use.

Make sure you take photos of your car when collecting, these are con merchants. Luckily I did!

Very rude staff, 1st car had damaged front bumper. Second car had damaged driver side mirror that didn’t work. Sending us forward and back to the office which wasn’t any help. All their car were in very bad condition Very bad experience and we will never use them again