Chic-Car-Rent Car Rental

The Chiang Mai loop trip was made much more enjoyable thanks to this car rental experience—the vehicle was in excellent condition and handled the mountainous roads of Northern Thailand perfectly! The self-driving environment in Thailand is also fantastic; I come back every year!

The return service was extremely poor. Never rent a car from Chic company. I returned the car half an hour late and was forced to pay a full day's rental fee. The return location was very difficult to find; the GPS kept leading me to the wrong place, and I ended up wandering around the airport, wasting time. I tried to explain to them, but the lady at the counter acted like she desperately needed money, saying, 'We gave you maps and pictures; being late is your problem. This is company policy.'

A friend of mine rented from another company for the same timeframe, and they were understanding—no problem at all.

While it's true I returned the car late, the delay was very short, and it was caused by the difficulty in finding the return location. Most companies would be understanding in such cases, but Chic was horribly strict. I definitely won’t rent from this company again!

I've rented from this company twice, and it's pretty good.

Very satisfied, the vehicle is new and clean.

Very satisfied.

車の返却場所ののぼり旗をもう少し大きく目立つようにして欲しい。

前回のASAPレンタカーと一緒で、また、言いがかりをつけてきました。ほとほと、スワンナプームのレンタル会社に嫌気がさしてきました。 ASAPは前回で相当嫌な思いをしたので今回はこのレンタカー会社にしましたが、この会社を中国系の企業らしくASAPと一緒です。 前回同様、返却時に車内で煙草を吸ったと言いがかりをつけ、クリーニング代を４０００バーツ請求してきました。 今回は私が日焼けで皮膚がボロボロのため、皮膚の欠片が床に落ちていたにも関わらず、タバコの灰だと言ってききませんでした。 喫煙していないと何度も主張しても、まったく取合わずデポジットからクリーニング代金4000バーツを請求してきました。 このデポジットというシステムですが、クレジットカードでレンタル時に払うため、レンタカー会社の都合でいかようにもなります。レンタルする側はどうにもなりません。 後ほど、Hertsのスタッフに聞いたところ、中国系のレンタル会社は日本人には適当にデポジットから保険や車両の傷、ガソリン代や清掃代など請求してもそのうち諦めるからほっとくと話していたのを聞いたことがあると言っていました。日本人のみなさんほんと気を付けて下さい。

到着ゲートからカウンター場所が近く、車の受渡場所までも近いので敏速に借りる手続きが完了しました。

とてもスムーズに対応頂きました。

Very satisfied

Excellent service, the process for picking up and returning the car was simple and very quick. No deposit required, felt great.

Overall satisfied, the car was clean and tidy.

今回は新車を借りることができました。返却時の対応もスムーズでした。

カウンタースタッフが一時不在でした。

The overall service was excellent, everything went smoothly.

รถดีมาก รงปก เคา์เตอร์ะดวก

Yes

Highly satisfied

I don't understand why I was charged 130 Thai Baht when returning the car, and since I was rushing to catch my flight, I didn't get a receipt!

The car was in good condition and performs really well. Especially going on steep uphill roads. The Hybrid gave us lots of savings on fuel. That itself felt like an upgrade although it did come with some light scratches on the paintwork. Additional driver was added free of charge. Customer service is very friendly and always have a smile.