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Europcar, Lucerne Downtown Hotel Radisson Car Rental

Europcar 1000+ ratings, 10 reviews

Luzern, Switzerland

9.5 / 10 Excellent

Europcar - Lucerne Downtown Hotel Radisson Information, Car Rental Instructions & Policies

Address

LAKEFRONT CENTER LUZERN, INSELIQUAI 12A, 6005, LUZERN, SWITZERLAND

Telephone

+41412105722

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -12:00
08:00 -12:00
13:00 -17:00
08:00 -12:00
13:00 -17:00
08:00 -12:00
13:00 -17:00
08:00 -12:00
13:00 -17:00
08:00 -12:00
13:00 -17:00
08:00 -12:00
13:00 -17:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Other car models

Pack up ^
100% of the rental car rate plus CHF 600030-60

Honda Fit

Renault Megane

Renault Kwid

Seat Leon Sportstourer

Vw Golf Automatic Or Similar

Ford Focus

Lexus Ux 300e

Vw Golf

Audi A3 Sportback-4wd

Peugeot 208

Jeep Wrangler 4x4-4wd

Ford Transit

Bmw 3 Series

-4wd

Mercedes Benz Vito

Skoda Ocatvia

Show more >

Honda Fit

Renault Megane

Renault Kwid

Seat Leon Sportstourer

Vw Golf Automatic Or Similar

Ford Focus

Lexus Ux 300e

Vw Golf

Audi A3 Sportback-4wd

Peugeot 208

Jeep Wrangler 4x4-4wd

Ford Transit

Bmw 3 Series

-4wd

Mercedes Benz Vito

Skoda Ocatvia

Volkswagen Polo

Renault Rafale

Peugeot 3008

5 2

Ford Tourneo Courier

K3 Skoda Octavia Sw 4x4 Aut.-4wd

Alfa Romeo Junior Electric Or Similar

Smart #3 4x4 Range 350km-4wd

Skoda Enyaq 4x2 77kwh Range 350km

-4wd

Renault Espace

Seat Leon

-4wd

Mercedes-benz E-class Sw Or Similar

Polestar 2 78kwh Range 450km

Mercedes Benz Cla 4x4 85kwh Range 350km-4wd

-4wd

Range Rover Sport

Audi A3 Sportback

Haval Jolion Premium

-4wd

-4wd

Volkswagen 4x4 Gtx 77kwh Range 400km-4wd

Volkswagen 77kwh

Volkswagen Passat

Volkswagen Passat Sw

Toyota Corolla

Hyundai Accent Mt Or Similar-4wd

Toyota Rav4 Or Similar

Volkswagen Passat

-4wd

Benz Vito 4x4-4wd

Pack up ^
100% of the rental car rate plus CHF 35030-60

Bmw 3 Series-4wd

Pack up ^
CHF 100030-60

Audi A5 Sportback-4wd

V90 Cc Awd-4wd

Audi Q5-4wd

Pack up ^
CHF 300030-60

Audi Q6 E-tron 4x4 95kwh Range 450km-4wd

Maserati Ghibli-4wd

Maserati Levante-4wd

Mercedes Benz Cle Cabriolet

Equipped Toyota Prado-4wd

Pack up ^
CHF 600030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX, JCB

Visa Master DinersClub AMEX JCB

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Volvo Xc90, Toyota Landcruiser--4wd, -4wd, Special, Jeep Wrangler

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original US Driver's License

Supplier Translation are not allowed for rentals in Switzerland

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Germany, Austria, Belgium, Denmark, Spain, Finland, France, United Kingdom, Italy, Luxembourg, Norway, Netherlands, Portugal, Sweden, Liechtenstein

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Czech Republic

Slovenia

Slovakia

Hungary

Croatia

CHF 69.38 per rental
If you plan to cross the border into this country, please check with the counter and purchase additional cross-border insurance to avoid your claim being denied by the insurer.

Not allowed:

Taking rental cars to the countries that are not listed in Free of Charge, Allowed is not allowed.
Depending on car models, bringing rental cars to below countries is not allowed:
Representative Car ModelsCountries

Bmw 3 Series-4wd

Croatia

Czech Republic

Hungary

Slovakia

Slovenia

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Railway Stations

0.2 mi from Lucerne Station

5.8 mi from Eschenbach LU

Other Landmarks

0.4 mi from Chapel Bridge

0.5 mi from Jesuit Church

0.5 mi from Franciscan Church

CHECK RATES
Map view of Europcar Store Location
coordinates: 47.0484 8.3144

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.5 / 10 Excellent

  • Vehicle condition: 2.8
  • Vehicle cleanliness: 2.8
  • Spaciousness: 2.8
  • Counter staff: 2.6
  • Pick-up location: 2.2
  • Drop-off location: 1.8
  • Pick-up time: 10-30 mins
  • Drop-off time: over 60 mins

  • Anonymous

    Luzern

    10 /10 Excellent

    Reviewed: Monday, October 19, 2026

    Super satisfied with the whole experience.
    Read More >

  • Anonymous

    Luzern

    10 /10 Excellent

    Reviewed: Sunday, March 15, 2026

    Established rental company, really feels trustworthy.
    Read More >

  • Anonymous

    Luzern

    10 /10 Excellent

    Reviewed: Thursday, January 15, 2026

    Super friendly, no hidden charges at all! I was lucky and got a really new, awesome car, so the overall experience was great.
    Read More >

  • Vita Hugh

    Luzern

    10 /10 Excellent

    Reviewed: Saturday, November 2, 2024

    Easy car pickup, solved in just a minute. Returning the car at the airport was also simple and took less than a minute!
    Read More >

  • M.Sbaih

    Luzern

    8.7 /10 Very good

    Reviewed: Monday, April 22, 2024

    More details are needed about the drop off location since the parking areas of Europecar were tricky to find
    Read More >

  • s.shrestha

    Luzern

    8.3 /10 Very good

    Reviewed: Friday, August 16, 2019

    Satisfied in overall. However, we felt that we were charged a lot for car seat and booster seat. They should have been free.
    Read More >

  • N.ZAHARI

    Luzern

    8 /10 Very good

    Reviewed: Thursday, April 4, 2019

    Overall ok. But small scratch at the front side body. The repair charges is so expensive CHF1000++.
    Read More >

  • Isidore Augustine

    Luzern

    10 /10 Excellent

    Reviewed: Thursday, August 4, 2016

    The store is near the train station, easy to find. Renting a car is convenient and professional.
    Read More >

  • Erin Cissie

    Luzern

    10 /10 Excellent

    Reviewed: Tuesday, June 2, 2015

    Easy pickup, quick dropoff, highly recommend
    Read More >

  • Abigail Harrod

    Luzern

    10 /10 Excellent

    Reviewed: Sunday, September 28, 2014

    Both pickup and drop-off went smoothly, and the staff were very efficient.
    Read More >

More Europcar Car Rental Locations in Luzern

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What's the address of the rental location?

LAKEFRONT CENTER LUZERN, INSELIQUAI 12A, 6005, LUZERN, SWITZERLAND

What is the Telephone Number?

+41412105722

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original US Driver's License

    Supplier Translation are not allowed for rentals in Switzerland

  • For local renters, you need to bring:

    Full driver's license issued in Switzerland

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Railway Stations

    0.2 mi from Lucerne Station

    5.8 mi from Eschenbach LU

  • Other Landmarks

    0.4 mi from Chapel Bridge

    0.5 mi from Jesuit Church

    0.5 mi from Franciscan Church

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