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Hertz, London City Airport Car Rental

Hertz 500+ ratings, 3 reviews

London, England, United Kingdom

7.0 / 10 Good

Hertz - London City Airport Information, Car Rental Instructions & Policies

Address

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

Telephone

+442081635983

Pick-up Instructions

The Hertz - London City Airport car rental location is located out of the airport

The office located at the car hire building next to the entrance of Short Term car park. You can see the Car Hire sign and the rental company logos.

Drop-off Instructions

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00

Security Deposit

Deposit amounts depend on the vehicle category and can be paid via credit card pre-authorization.
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Ireland

GBP 40 per rental
If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of a VE103B certificate(issued at the rental office) which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom. The VE103B certificate is not required for travelling to Northern Ireland. Charges for issuing a VE103B are as follows: Number of days into the Republic of Ireland: Standard Cover (including taxes) 1-7 days: £ 171.99 14 days: £ 209.90 15-21 days: £ 226.51 22-28 days: £ 301.73

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Transit 350 Lwb-diesel,Bmw X5,

GBP 1000 for Honda Fit,Seat Leon,Volkswagen Taigo,Hyundai Tucson Aut,Opel Corsa,Corsa Ford Fiesta,Vauxhall Mokka,Nissan Juke,Kia Picanto,

GBP 1200 for Ford Transit Swb,Ford Transit Swb-diesel,Description Not Available,Audi A3,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Renault Trafic,Mini Cooper 5 Doors Aut.,Hyundai I30,Mini Clubman,E Peugeot 408,Honda Hr-v,Nissan Qashqai,Peugeot 5008,Volkswagen Caddy,Skoda Octavia,Mercedes Cla,Traffic 88 M3,Ford Custom Kombi,Ford Transit,Ford Transit Custom,Opel Insignia,Nissan Pathfinder,Vauxhall Vivaro 5.8mâ³,Vw Transporter - Vauxhall Vivaro - Renault Trafic - Ford Transit, Mwb, 3 Seater,

GBP 1400 for Peugeot 208,22 Seat Bus,Vw Caravelle,

GBP 1500 for Mercedes A Class,Toyota Prado,Peugeot 5008,Renault Trafic-diesel,Seat Alhambra,Bmw X3,Skoda Octavia Combi,Vw Tera Comfort Tsi,Bmw 5 Series,Bmw 520,Volvo Xc90-4wd,Audi A4,Volvo V90 Awd-4wd,Mercedes-benz C-class Or Similar,Jaguar Xe-4wd,Chevrolet Suburban,T9 Chevrolet Suburban-4wd,Mercedes E250 Convertible,Volvo V60,Bmw X2 Or Similar,Rover Discovery Sport,Ford Kuga,Ford Galaxy,Extraordinary (bmw 5 Series),Ford Transit Custom,

GBP 2500 for Renault Zoe,Fiat 600e,Description Not Available-electric,Polestar 2,Peugeot E 208-electric,Bmw X 4 2.0 D,Nissan Off Road Caravan,Bmw X1,Bmw Serie 4 Gran Coupé,Tesla Model Y Lr,Volvo Xc60,Bmw X5,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Gmc-yukon-benzin-otomatik,

GBP 5000 for Mini Cooper Automatic Or Similar,Ferrari 812 Gts,

GBP 2100 for Honda Fit,

GBP 1000 for Seat Leon,

GBP 1000 for Volkswagen Taigo,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Description Not Available,

GBP 2500 for Renault Zoe,

GBP 1500 for Mercedes A Class,

GBP 1200 for Audi A3,

GBP 2500 for Fiat 600e,

GBP 1000 for Hyundai Tucson Aut,

GBP 1000 for Opel Corsa,

GBP 1000 for Corsa Ford Fiesta,

GBP 1500 for Peugeot 208,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Description Not Available-electric,

GBP 1500 for Toyota Prado,

GBP 1500 for Peugeot 5008,

GBP 1500 for Renault Trafic-diesel,

GBP 1500 for Seat Alhambra,

GBP 1200 for Renault Trafic,

GBP 2500 for Polestar 2,

GBP 1500 for Bmw X3,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Mini Cooper 5 Doors Aut.,

GBP 1200 for Hyundai I30,

GBP 1200 for Mini Clubman,

GBP 1200 for E Peugeot 408,

GBP 1200 for Honda Hr-v,

GBP 1200 for Nissan Qashqai,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Peugeot 5008,

GBP 1000 for Vauxhall Mokka,

GBP 1200 for Volkswagen Caddy,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Skoda Octavia Combi,

GBP 1200 for Skoda Octavia,

GBP 1200 for Mercedes Cla,

GBP 1000 for Nissan Juke,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Bmw 520,

GBP 2500 for Bmw X 4 2.0 D,

GBP 2000 for Bmw X5,

GBP 1500 for Volvo Xc90-4wd,

GBP 1200 for Ford Custom Kombi,

GBP 1200 for Ford Transit,

GBP 1200 for Ford Transit Custom,

GBP 1500 for Audi A4,

GBP 1000 for Kia Picanto,

GBP 1500 for Mercedes-benz C-class Or Similar,

GBP 1500 for Chevrolet Suburban,

GBP 1500 for T9 Chevrolet Suburban-4wd,

GBP 1500 for Mercedes E250 Convertible,

GBP 2500 for Nissan Off Road Caravan,

GBP 1500 for Volvo V60,

GBP 2500 for Bmw X1,

GBP 1200 for Opel Insignia,

GBP 1500 for Rover Discovery Sport,

GBP 1500 for Ford Kuga,

GBP 1200 for Nissan Pathfinder,

GBP 1200 for Vauxhall Vivaro 5.8mâ³,

GBP 1200 for Vw Transporter - Vauxhall Vivaro - Renault Trafic - Ford Transit, Mwb, 3 Seater,

GBP 1500 for Ford Galaxy,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Tesla Model Y Lr,

GBP 1400 for 22 Seat Bus,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Gmc-yukon-benzin-otomatik,

GBP 5000 for Mini Cooper Automatic Or Similar,

GBP 5000 for Ferrari 812 Gts,

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1700 for ,

GBP 2800 for ,

GBP 3500 for ,

GBP 1000 for ,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Transit 350 Lwb-diesel,Bmw X5,

GBP 1000 for Honda Fit,Seat Leon,Volkswagen Taigo,Hyundai Tucson Aut,Opel Corsa,Corsa Ford Fiesta,Vauxhall Mokka,Nissan Juke,Kia Picanto,

GBP 1200 for Ford Transit Swb,Ford Transit Swb-diesel,Description Not Available,Audi A3,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Renault Trafic,Mini Cooper 5 Doors Aut.,Hyundai I30,Mini Clubman,E Peugeot 408,Honda Hr-v,Nissan Qashqai,Peugeot 5008,Volkswagen Caddy,Skoda Octavia,Mercedes Cla,Traffic 88 M3,Ford Custom Kombi,Ford Transit,Ford Transit Custom,Opel Insignia,Nissan Pathfinder,Vauxhall Vivaro 5.8mâ³,Vw Transporter - Vauxhall Vivaro - Renault Trafic - Ford Transit, Mwb, 3 Seater,

GBP 1400 for Peugeot 208,22 Seat Bus,Vw Caravelle,

GBP 1500 for Mercedes A Class,Toyota Prado,Peugeot 5008,Renault Trafic-diesel,Seat Alhambra,Bmw X3,Skoda Octavia Combi,Vw Tera Comfort Tsi,Bmw 5 Series,Bmw 520,Volvo Xc90-4wd,Audi A4,Volvo V90 Awd-4wd,Mercedes-benz C-class Or Similar,Jaguar Xe-4wd,Chevrolet Suburban,T9 Chevrolet Suburban-4wd,Mercedes E250 Convertible,Volvo V60,Bmw X2 Or Similar,Rover Discovery Sport,Ford Kuga,Ford Galaxy,Extraordinary (bmw 5 Series),Ford Transit Custom,

GBP 2500 for Renault Zoe,Fiat 600e,Description Not Available-electric,Polestar 2,Peugeot E 208-electric,Bmw X 4 2.0 D,Nissan Off Road Caravan,Bmw X1,Bmw Serie 4 Gran Coupé,Tesla Model Y Lr,Volvo Xc60,Bmw X5,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Gmc-yukon-benzin-otomatik,

GBP 5000 for Mini Cooper Automatic Or Similar,Ferrari 812 Gts,

GBP 2100 for Honda Fit,

GBP 1000 for Seat Leon,

GBP 1000 for Volkswagen Taigo,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Description Not Available,

GBP 2500 for Renault Zoe,

GBP 1500 for Mercedes A Class,

GBP 1200 for Audi A3,

GBP 2500 for Fiat 600e,

GBP 1000 for Hyundai Tucson Aut,

GBP 1000 for Opel Corsa,

GBP 1000 for Corsa Ford Fiesta,

GBP 1500 for Peugeot 208,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Description Not Available-electric,

GBP 1500 for Toyota Prado,

GBP 1500 for Peugeot 5008,

GBP 1500 for Renault Trafic-diesel,

GBP 1500 for Seat Alhambra,

GBP 1200 for Renault Trafic,

GBP 2500 for Polestar 2,

GBP 1500 for Bmw X3,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Mini Cooper 5 Doors Aut.,

GBP 1200 for Hyundai I30,

GBP 1200 for Mini Clubman,

GBP 1200 for E Peugeot 408,

GBP 1200 for Honda Hr-v,

GBP 1200 for Nissan Qashqai,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Peugeot 5008,

GBP 1000 for Vauxhall Mokka,

GBP 1200 for Volkswagen Caddy,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Skoda Octavia Combi,

GBP 1200 for Skoda Octavia,

GBP 1200 for Mercedes Cla,

GBP 1000 for Nissan Juke,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Bmw 520,

GBP 2500 for Bmw X 4 2.0 D,

GBP 2000 for Bmw X5,

GBP 1500 for Volvo Xc90-4wd,

GBP 1500 for Ford Custom Kombi,

GBP 1500 for Ford Transit,

GBP 1500 for Ford Transit Custom,

GBP 1500 for Audi A4,

GBP 1000 for Kia Picanto,

GBP 1500 for Mercedes-benz C-class Or Similar,

GBP 1500 for Chevrolet Suburban,

GBP 1500 for T9 Chevrolet Suburban-4wd,

GBP 1500 for Mercedes E250 Convertible,

GBP 2500 for Nissan Off Road Caravan,

GBP 1500 for Volvo V60,

GBP 2500 for Bmw X1,

GBP 1200 for Opel Insignia,

GBP 1500 for Rover Discovery Sport,

GBP 1500 for Ford Kuga,

GBP 1200 for Nissan Pathfinder,

GBP 1200 for Vauxhall Vivaro 5.8mâ³,

GBP 1200 for Vw Transporter - Vauxhall Vivaro - Renault Trafic - Ford Transit, Mwb, 3 Seater,

GBP 1500 for Ford Galaxy,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Tesla Model Y Lr,

GBP 1400 for 22 Seat Bus,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Gmc-yukon-benzin-otomatik,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Mini Cooper Automatic Or Similar,

GBP 5000 for Ferrari 812 Gts,

USD 0 for other car models.

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1700 for ,

GBP 2800 for ,

GBP 3500 for ,

GBP 1000 for ,

Third Party Liability Insurance Excess differs by car model:

GBP 0 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from London City Airport

22 mi from Heathrow Airport

22 mi from Heathrow Airport T1-T4

Railway Stations

1 mi from Woolwich Arsenal

2.7 mi from West Ham

2.8 mi from Barking

Hotels

5.5 mi from Boutique Tower Bridge Apartment

5.5 mi from Clayton Hotel City of London

7.2 mi from Marlin Waterloo London

Other Landmarks

3.8 mi from Lewisham

3.8 mi from Limehouse

3.8 mi from Eltham Palace

CHECK RATES
Map view of Hertz Store Location
coordinates: 51.502638 0.053735

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.0 / 10 Good

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.5
  • Counter staff: 1.5
  • Pick-up location: 1.5
  • Drop-off location: 2.0
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    London

    8.3 /10 Very good

    Reviewed: Wednesday, August 5, 2026

    Check out a little chaotic - ended up taking a different vehicle and took ages. They charged me for a top up that wasn't required (as the vehicle was only half full on collection) but refunded relatively easily. Good price, vehicle as it needed to be.
    Read More >

  • Cora Caroline

    London

    2 /10 Poor

    Reviewed: Wednesday, August 5, 2026

    Read More >

  • Cynthia Clemens

    London

    8 /10 Very good

    Reviewed: Wednesday, August 5, 2026

    The car model I reserved was not available, and I was forced to upgrade. The experience was very disappointing.
    Read More >

  • Anonymous

    London

    10 /10 Excellent

    Reviewed: Wednesday, August 5, 2026

    This company really sets the benchmark for the whole industry.
    Read More >

More Car Rental Brands at London City Airport

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What's the address of the rental location?

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

What is the Telephone Number?

+442081635983

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    UK Driving License（with DVLA check code/DVLA endorsement record）

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

  • For local renters, you need to bring:

    Full driver's license issued in United Kingdom

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.2 mi from London City Airport

    22 mi from Heathrow Airport

    22 mi from Heathrow Airport T1-T4

  • Railway Stations

    1 mi from Woolwich Arsenal

    2.7 mi from West Ham

    2.8 mi from Barking

  • Hotels

    5.5 mi from Boutique Tower Bridge Apartment

    5.5 mi from Clayton Hotel City of London

    7.2 mi from Marlin Waterloo London

  • Other Landmarks

    3.8 mi from Lewisham

    3.8 mi from Limehouse

    3.8 mi from Eltham Palace

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