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Hertz, London City Airport Car Rental

Hertz 500+ ratings, 3 reviews

London, England, United Kingdom

7.0 / 10 Good

Hertz - London City Airport Information, Car Rental Instructions & Policies

Address

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

Telephone

+442081635983

Pick-up Instructions

The Hertz - London City Airport car rental location is located out of the airport

The office located at the car hire building next to the entrance of Short Term car park. You can see the Car Hire sign and the rental company logos.

Drop-off Instructions

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
GBP 11.4/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
GBP 11.4/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
GBP 10/day
capped at GBP 70

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland
To drive a UK-registered vehicle in the Republic of Ireland, you need a VE103B certificate (Hertz travel permit) and a Green Card (insurance proof with registration, requires 12 working days’ notice). Not required for Northern Ireland. VE103B fees: 1–7d £171.99; 14d £209.90; 15–21d £226.51; 22–28d £301.73. Purchase only at pick-up. Ignoring rules voids all insurance; renter is fully liable.

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Transit 350 Lwb-diesel,Citroen Ds7,

GBP 1000 for Chevrolet Lacetti,Ford Focus,Fiat 500x,Ford Puma,Ford Fiesta,Kia Picanto,Kia Sportage,Jeep Compass,Kia Picanto,

GBP 1200 for Daily 35 C15v,Ford Transit Swb-diesel,Description Not Available,Audi A3,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Renault Trafic,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Renault Captur,Nissan Qashqai,Peugeot 3008,Nissan Qashqai,Opel Grandland,Sprinter 313 Koff,Skoda Octavia,Audi A3,Traffic 88 M3,Renault Traffic,Ford Transit,Renault Traffic,Opel Insignia,Kuga Winter Tyres,Opel Vivaro,Ford Transit 350l,

GBP 1400 for Fiat Egea,22 Seat Bus,Vw Caravelle,

GBP 1500 for Bmw 1 Series,4x4 Winter Tyres-diesel,Volvo Xc60,M2 Renault Trafic,Renault Espace,Volvo Xc60,Skoda Octavia Combi,Mercedes Gla,Cadillac Ct5,Cadillac Xts,Volvo Xc90-4wd,Audi A4 Avant Automatica,Volvo V90 Awd-4wd,Mercedes E Class,Jaguar Xe-4wd,Volvo Xc90,Ford Expedition Max, Jeep Wagoneer L-4wd,Audi A5 4x4 Convertible Gps,Volvo V60,Bmw X1,Volkswagen Tiguan Aut,Volkswagen Tiguan,Renault Traffic,Extraordinary (bmw 5 Series),Ford Transit Custom,

GBP 2500 for Kia Niro Ev-electric,Peugeot E 2008,Model 3 Lr-electric,Polestar 2,Peugeot E 208-electric,Bmw X 4 2.0 D,Volkswagen Kombi-diesel,Xc90 D5 Inscr4x4,Bmw Serie 4 Gran Coupé,Mod Y Lr-electric,Volvo Xc60,Bmw X5,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Maserati Grecale,

GBP 5000 for Jeep Wrangler,Ferrari 812 Gts,

GBP 2100 for Chevrolet Lacetti,

GBP 1000 for Ford Focus,

GBP 1000 for Fiat 500x,

GBP 1200 for Daily 35 C15v,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Description Not Available,

GBP 2500 for Kia Niro Ev-electric,

GBP 1500 for Bmw 1 Series,

GBP 1200 for Audi A3,

GBP 2500 for Peugeot E 2008,

GBP 1000 for Ford Puma,

GBP 1000 for Ford Fiesta,

GBP 1000 for Kia Picanto,

GBP 1500 for Fiat Egea,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for 4x4 Winter Tyres-diesel,

GBP 1500 for Volvo Xc60,

GBP 1500 for M2 Renault Trafic,

GBP 1500 for Renault Espace,

GBP 1200 for Renault Trafic,

GBP 2500 for Polestar 2,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Renault Captur,

GBP 1200 for Nissan Qashqai,

GBP 1200 for Peugeot 3008,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Opel Grandland,

GBP 1000 for Kia Sportage,

GBP 1200 for Sprinter 313 Koff,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Skoda Octavia Combi,

GBP 1200 for Skoda Octavia,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Cadillac Xts,

GBP 2500 for Bmw X 4 2.0 D,

GBP 2000 for Citroen Ds7,

GBP 1500 for Volvo Xc90-4wd,

GBP 1200 for Renault Traffic,

GBP 1200 for Ford Transit,

GBP 1500 for Audi A4 Avant Automatica,

GBP 1500 for Mercedes E Class,

GBP 1500 for Volvo Xc90,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Audi A5 4x4 Convertible Gps,

GBP 2500 for Volkswagen Kombi-diesel,

GBP 1500 for Volvo V60,

GBP 2500 for Xc90 D5 Inscr4x4,

GBP 1200 for Opel Insignia,

GBP 1500 for Volkswagen Tiguan Aut,

GBP 1500 for Volkswagen Tiguan,

GBP 1200 for Kuga Winter Tyres,

GBP 1200 for Opel Vivaro,

GBP 1200 for Ford Transit 350l,

GBP 1500 for Renault Traffic,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Mod Y Lr-electric,

GBP 1400 for 22 Seat Bus,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Maserati Grecale,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Jeep Wrangler,

GBP 5000 for Ferrari 812 Gts,

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Transit 350 Lwb-diesel,Citroen Ds7,

GBP 1000 for Chevrolet Lacetti,Ford Focus,Fiat 500x,Ford Puma,Ford Fiesta,Kia Picanto,Kia Sportage,Jeep Compass,Kia Picanto,

GBP 1200 for Daily 35 C15v,Ford Transit Swb-diesel,Description Not Available,Audi A3,Mercedes Sprinter 213,Fiat Doblo Cargo-diesel,Renault Trafic,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Renault Captur,Nissan Qashqai,Peugeot 3008,Nissan Qashqai,Opel Grandland,Sprinter 313 Koff,Skoda Octavia,Audi A3,Traffic 88 M3,Renault Traffic,Ford Transit,Renault Traffic,Opel Insignia,Kuga Winter Tyres,Opel Vivaro,Ford Transit 350l,

GBP 1400 for Fiat Egea,22 Seat Bus,Vw Caravelle,

GBP 1500 for Bmw 1 Series,4x4 Winter Tyres-diesel,Volvo Xc60,M2 Renault Trafic,Renault Espace,Volvo Xc60,Skoda Octavia Combi,Mercedes Gla,Cadillac Ct5,Cadillac Xts,Volvo Xc90-4wd,Audi A4 Avant Automatica,Volvo V90 Awd-4wd,Mercedes E Class,Jaguar Xe-4wd,Volvo Xc90,Ford Expedition Max, Jeep Wagoneer L-4wd,Audi A5 4x4 Convertible Gps,Volvo V60,Bmw X1,Volkswagen Tiguan Aut,Volkswagen Tiguan,Renault Traffic,Extraordinary (bmw 5 Series),Ford Transit Custom,

GBP 2500 for Kia Niro Ev-electric,Peugeot E 2008,Model 3 Lr-electric,Polestar 2,Peugeot E 208-electric,Bmw X 4 2.0 D,Volkswagen Kombi-diesel,Xc90 D5 Inscr4x4,Bmw Serie 4 Gran Coupé,Mod Y Lr-electric,Volvo Xc60,Bmw X5,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Maserati Grecale,

GBP 5000 for Jeep Wrangler,Ferrari 812 Gts,

GBP 2100 for Chevrolet Lacetti,

GBP 1000 for Ford Focus,

GBP 1000 for Fiat 500x,

GBP 1200 for Daily 35 C15v,

GBP 1200 for Ford Transit Swb-diesel,

GBP 1200 for Description Not Available,

GBP 2500 for Kia Niro Ev-electric,

GBP 1500 for Bmw 1 Series,

GBP 1200 for Audi A3,

GBP 2500 for Peugeot E 2008,

GBP 1000 for Ford Puma,

GBP 1000 for Ford Fiesta,

GBP 1000 for Kia Picanto,

GBP 1500 for Fiat Egea,

GBP 1200 for Mercedes Sprinter 213,

GBP 1200 for Fiat Doblo Cargo-diesel,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for 4x4 Winter Tyres-diesel,

GBP 1500 for Volvo Xc60,

GBP 1500 for M2 Renault Trafic,

GBP 1500 for Renault Espace,

GBP 1200 for Renault Trafic,

GBP 2500 for Polestar 2,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Renault Captur,

GBP 1200 for Nissan Qashqai,

GBP 1200 for Peugeot 3008,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Opel Grandland,

GBP 1000 for Kia Sportage,

GBP 1200 for Sprinter 313 Koff,

GBP 1700 for Transit 350 Lwb-diesel,

GBP 1500 for Skoda Octavia Combi,

GBP 1200 for Skoda Octavia,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Cadillac Xts,

GBP 2500 for Bmw X 4 2.0 D,

GBP 2000 for Citroen Ds7,

GBP 1500 for Volvo Xc90-4wd,

GBP 1500 for Renault Traffic,

GBP 1500 for Ford Transit,

GBP 1500 for Audi A4 Avant Automatica,

GBP 1500 for Mercedes E Class,

GBP 1500 for Volvo Xc90,

GBP 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

GBP 1500 for Audi A5 4x4 Convertible Gps,

GBP 2500 for Volkswagen Kombi-diesel,

GBP 1500 for Volvo V60,

GBP 2500 for Xc90 D5 Inscr4x4,

GBP 1200 for Opel Insignia,

GBP 1500 for Volkswagen Tiguan Aut,

GBP 1500 for Volkswagen Tiguan,

GBP 1200 for Kuga Winter Tyres,

GBP 1200 for Opel Vivaro,

GBP 1200 for Ford Transit 350l,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Mod Y Lr-electric,

GBP 1400 for 22 Seat Bus,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Maserati Grecale,

GBP 1200 for Ford Transit Custom,

GBP 5000 for Jeep Wrangler,

GBP 5000 for Ferrari 812 Gts,

USD 0 for other car models.

GBP 2000 for ,

GBP 1260 for ,

GBP 2625 for ,

GBP 1575 for ,

GBP 2100 for ,

GBP 5250 for ,

GBP 3150 for ,

GBP 1470 for ,

GBP 1500 for ,

GBP 1700 for ,

GBP 3500 for ,

GBP 1000 for ,

Third Party Liability Insurance Excess differs by car model:

GBP 0 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from London City Airport

22 mi from Heathrow Airport

22 mi from Heathrow Airport T1-T4

Railway Stations

1 mi from Woolwich Arsenal

5.9 mi from London Liverpool Street Station

6 mi from London Bridge Station

Hotels

5.5 mi from Boutique Tower Bridge Apartment

5.5 mi from Clayton Hotel City of London

7.2 mi from Marlin Waterloo London

Other Landmarks

3.8 mi from Limehouse

3.8 mi from Eltham Palace

3.8 mi from Lewisham

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 51.502601 0.053752

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.0 / 10 Good

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 2.5
  • Spaciousness: 2.5
  • Counter staff: 1.5
  • Pick-up location: 1.5
  • Drop-off location: 2.0
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    London

    8.3 /10 Very good

    Reviewed: Wednesday, February 4, 2026

    Check out a little chaotic - ended up taking a different vehicle and took ages. They charged me for a top up that wasn't required (as the vehicle was only half full on collection) but refunded relatively easily. Good price, vehicle as it needed to be.
    Read More >

  • Cora Caroline

    London

    2 /10 Poor

    Reviewed: Wednesday, February 4, 2026

    Read More >

  • Cynthia Clemens

    London

    8 /10 Very good

    Reviewed: Wednesday, February 4, 2026

    The car model I reserved was not available, and I was forced to upgrade. The experience was very disappointing.
    Read More >

  • Anonymous

    London

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    This company really sets the benchmark for the whole industry.
    Read More >

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What's the address of the rental location?

LONDON CITY AIRPORT,ROYAL DOCKS,E16 2PX,GB

What is the Telephone Number?

+442081635983

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Return to the Car hire office and park the vehicle at the spots near the office, proceed to the office for the return procedure.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    UK Driving License（with DVLA check code/DVLA endorsement record）

    In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

  • For local renters, you need to bring:

    Full driver's license issued in United Kingdom

Additional Extras

  • Infant car seat rental GBP 11.4/day

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental GBP 11.4/day

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental GBP 10/day

    capped at GBP 70

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.2 mi from London City Airport

    22 mi from Heathrow Airport

    22 mi from Heathrow Airport T1-T4

  • Railway Stations

    1 mi from Woolwich Arsenal

    5.9 mi from London Liverpool Street Station

    6 mi from London Bridge Station

  • Hotels

    5.5 mi from Boutique Tower Bridge Apartment

    5.5 mi from Clayton Hotel City of London

    7.2 mi from Marlin Waterloo London

  • Other Landmarks

    3.8 mi from Limehouse

    3.8 mi from Eltham Palace

    3.8 mi from Lewisham

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