Alamo, Townsville Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Townsville Airport Information, Car Rental Instructions & Policies

Address

TOWNSVILLE AIRPORT, CORAL SEA DRIVE, TOWNSVILLE, QLD, 4814, AU

Telephone

+61749985899

Pick-up Instructions

The Alamo - Townsville Airport car rental location is in terminal

You can walk to the counter of Alamo - Townsville Airport car rental.

Your Rental will be serviced by Enterprise. Upon arrival please be on the lookout for Enterprise’s counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. The rental counter is located on the ground floor of the Townsville Airport. Proceed to the baggage claim area then follow the signs to the Car Rental counters. The counter is located at the end of the Arrivals hall opposite Baggage carousel 2.

Drop-off Instructions

returning your vehicle after the location closes is easy with alamo. we'll tell you where to park it; just drop the keys in the dropbox

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -19:30	07:30 -19:30	07:30 -19:30	07:30 -19:30	07:30 -19:30	07:30 -19:30	07:30 -17:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Churchill Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Bruny Island, Phillip Island, Tasmania

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Rottnest Island, Long Island, Mornington Island, Mariah Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

USD 4400 for Citroen C4 X,Hyundai Grand I10,Renault Kwid,Skoda Octavia,

USD 5000 for Kia Sportage,Skoda Octavia,

AUD 5200-6200 for other car models.

AUD 5200 for Fiat Pulse,

AUD 5700 for Chevrolet Captiva,

AUD 5200 for Citroen C4 X,Toyota Cross Hybrid,Ford Puma,Hyundai Grand I10,Renault Kwid,Toyota Yaris Cross,Toyota Camry,Skoda Octavia,Skoda Octavia,Toyota Corolla,Fiat Pulse,Toyota Rav 4 Hybrid,Kia Sportage,Kia Rio,E Class,Corolla Sedan Hybrid,Volkswagen Virtus,Aaa Aaa,Mystery Car,

AUD 5700 for Chevrolet Captiva,Mercedes Classe V,Mitsubishi Eclipse Cross,

AUD 6200 for Bmw X1,Audi Q5 Or Similar Or Similar,4x4 Winter Tyres,12 Seat Bus,

AUD 1650 for Citroen C4 X,Toyota Cross Hybrid,Ford Puma,Hyundai Grand I10,Toyota Yaris Cross,Renault Kardian Evolution Or Similar,Toyota Camry,Skoda Octavia,Skoda Octavia,Toyota Corolla,Fiat Pulse,Kia Sportage,E Class,Corolla Sedan Hybrid,Volkswagen Virtus,

AUD 2200 for Chevrolet Captiva,Toyota Rav 4 Hybrid,Chrysler Voyager,Skoda Kodiaq,Mercedes Classe V,Aaa Aaa,Mitsubishi Eclipse Cross,Mystery Car,

AUD 3300 for Citroen C3 Aircross,Toyota Hiace,Cubic Metre Van,4x4 Winter Tyres,Tesla Model 3,12 Seat Bus,

Theft Insurance Excess differs by car model:

AUD 5700 for Chevrolet Captiva,Mercedes Classe V,Mitsubishi Eclipse Cross,

AUD 6200 for Bmw X1,Audi Q5 Or Similar Or Similar,4x4 Winter Tyres,12 Seat Bus,

AUD 5200-6200 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5700 for Chevrolet Captiva,Mercedes Classe V,Mitsubishi Eclipse Cross,

AUD 6200 for Bmw X1,Audi Q5 Or Similar Or Similar,4x4 Winter Tyres,12 Seat Bus,

AUD 5200-6200 for other car models.

AUD 0 for Citroen C4 X,Toyota Cross Hybrid,Ford Puma,Hyundai Grand I10,Toyota Yaris Cross,Renault Kardian Evolution Or Similar,Toyota Camry,Skoda Octavia,Skoda Octavia,Toyota Corolla,Fiat Pulse,Kia Sportage,E Class,Corolla Sedan Hybrid,Volkswagen Virtus,

AUD 0 for Chevrolet Captiva,Toyota Rav 4 Hybrid,Chrysler Voyager,Skoda Kodiaq,Mercedes Classe V,Aaa Aaa,Mitsubishi Eclipse Cross,Mystery Car,

AUD 0 for Citroen C3 Aircross,Toyota Hiace,Cubic Metre Van,4x4 Winter Tyres,Tesla Model 3,12 Seat Bus,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Townsville Airport

Hotels

1.3 mi from Mercure Townsville

1.4 mi from Secura Lifestyle The Lakes Townsville

1.7 mi from BIG4 Rowes Bay Beachfront Holiday Park

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: -19.256325 146.770759

Guest Reviews

Total points： 9.5 / 10 Excellent

Vehicle condition: 9.4
Vehicle cleanliness: 9.7
Spaciousness: 9.1
Counter staff: 10.0
Pick-up location: 9.7
Drop-off location: 9.1
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

C.Barbour
Townsville
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Lovely lady at the Townsville airport reception
Read More >
D.Wilson
Townsville
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Alamo staff were excellent. Quick and easy collection and drop off. We were upgraded in vehicle class at no extra cost. This was perfect for our trip. Would highly recommend
Read More >
T.Catlin
Townsville
9.3 /10 Excellent
Reviewed: Sunday, March 22, 2026
Very friendly and helpful upon pick up and drop off.
Read More >
L.Frances
Townsville
9 /10 Excellent
Reviewed: Sunday, March 22, 2026
Disappointed that despite returning the car early I was not refunded any money.
Read More >
J.Lavery
Townsville
9 /10 Excellent
Reviewed: Sunday, March 22, 2026
Service generally exceeded my expectations
Read More >
Dave G..NZ
Townsville
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Counter staff was really good. The car was complimentry upgraded to a bigger one. A good experience altogether.
Read More >
A.Sewram
Townsville
9.3 /10 Excellent
Reviewed: Sunday, March 22, 2026
Car was well presented and whole process went smoothly
Read More >

More Car Rental Brands at Townsville Airport

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What's the address of the rental location?

TOWNSVILLE AIRPORT, CORAL SEA DRIVE, TOWNSVILLE, QLD, 4814, AU

What is the Telephone Number?

+61749985899

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Townsville Airport car rental location is in terminal

You can walk to the counter of Alamo - Townsville Airport car rental.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

returning your vehicle after the location closes is easy with alamo. we'll tell you where to park it; just drop the keys in the dropbox

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation
The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.
For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.2 mi from Townsville Airport
Hotels
1.3 mi from Mercure Townsville
1.4 mi from Secura Lifestyle The Lakes Townsville
1.7 mi from BIG4 Rowes Bay Beachfront Holiday Park

Alamo, Townsville Airport Car Rental

Alamo - Townsville Airport Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Free of Charge:

Conditional:

Must-not:

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at Townsville Airport

What's the address of the rental location?

What is the Telephone Number?

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels