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Hertz, Brookfield Place Car Rental

Hertz 600+ ratings, 4 reviews

Toronto, Ontario, Canada

8.4 / 10 Very good

Hertz - Brookfield Place Information, Car Rental Instructions & Policies

Address

161 BAY STREET,TORONTO,OT,M5J 2S1,CA

Telephone

+14163642080

Pick-up Instructions

Counter is now located at 161 Bay Street, Brookfield Place at the Concourse Level.

Drop-off Instructions

The Hertz parking facility is located in the TD Canada Trust at Brookfield Place - Level P3. Upon return of your vehicle, you can access the parking facility from the Front and Wellington Street entrances, both entrances are west of Yonge Street, just past the Hockey Hall of Fame. The Counter at Brookfield place is easily accessible from Union Station via the PATH system. Google map link: https://maps.app.goo.gl/NtnwMR6Guq7encuq8

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus CAD 350-40030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, Discover, AMEX

Visa Master Discover AMEX

UnionPay is not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of CAD 21.15246 - 60 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States
Driving into any contiguous states U.S. and Canada are allowed, please kindly inform the counter when picking up the car, however, it's not allowed to travel into Alaska, the Yukon, or the Northwest Territories, Nunavut, or Mexico. It's recommended to have PERS cover when using vehicles in cross-border rentals for USA and Canada.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

CAD 300-500

Theft Insurance Excess:

CAD 500

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Billy Bishop Toronto City Centre Airport

8 mi from Downsview Airport

12.4 mi from Toronto Pearson Airport

Railway Stations

Nearby Toronto Union Station

3.3 mi from Greenwood Yard

3.6 mi from Bloor GO

Hotels

Nearby The Fairmont Royal York

0.1 mi from Strathcona Hotel

0.1 mi from Duke Suites

Other Landmarks

0.4 mi from Osgoode Hall

0.4 mi from CN Tower

0.6 mi from Ontario Legislative Buildings

CHECK RATES
Map view of Hertz Store Location
coordinates: 43.645549 -79.380926

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Hertz-Brookfield Place-4962-dropoff_guide Return Sign
Hertz-Brookfield Place-4962-store The Rental Desk
Hertz-Brookfield Place-4962-store The Rental Desk
Guest Reviews

Total points： 8.4 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Hilary Rusk

    Toronto

    8 /10 Very good

    Reviewed: Wednesday, July 19, 2017

    Overall, it's good, but the explanation of additional charges was not detailed enough. I only wanted to add an extra driver this time, but when handling it on site, an additional fee was added without detailed written explanation, just a brief verbal mention. Upon careful review, I found that I could not cancel it by phone, which I believe is somewhat unreasonable.
    Read More >

  • Cynthia Camp

    Toronto

    8 /10 Very good

    Reviewed: Saturday, January 7, 2017

    Good customer service
    Read More >

  • Blake Morton

    Toronto

    10 /10 Excellent

    Reviewed: Sunday, August 26, 2018

    The pickup point is in a quiet underground area near the Union Station, quite difficult to find. The staff was nice and upgraded us to a Dodge for free without pushing any insurance.
    Read More >

  • Aries Becky

    Toronto

    10 /10 Excellent

    Reviewed: Friday, October 8, 2021

    Wait time depends on luck, generally not long
    Read More >

  • Anna Jim

    Toronto

    6 /10 Average

    Reviewed: Wednesday, May 27, 2020

    Read More >

More Hertz Car Rental Locations in Toronto

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What's the address of the rental location?

161 BAY STREET,TORONTO,OT,M5J 2S1,CA

What is the Telephone Number?

+14163642080

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

The Hertz parking facility is located in the TD Canada Trust at Brookfield Place - Level P3. Upon return of your vehicle, you can access the parking facility from the Front and Wellington Street entrances, both entrances are west of Yonge Street, just past the Hockey Hall of Fame. The Counter at Brookfield place is easily accessible from Union Station via the PATH system. Google map link: https://maps.app.goo.gl/NtnwMR6Guq7encuq8

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of CAD 21.15246 - 60 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

  • For local renters, you need to bring:

    Full driver's license issued in Canada

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.4 mi from Billy Bishop Toronto City Centre Airport

    8 mi from Downsview Airport

    12.4 mi from Toronto Pearson Airport

  • Railway Stations

    Nearby Toronto Union Station

    3.3 mi from Greenwood Yard

    3.6 mi from Bloor GO

  • Hotels

    Nearby The Fairmont Royal York

    0.1 mi from Strathcona Hotel

    0.1 mi from Duke Suites

  • Other Landmarks

    0.4 mi from Osgoode Hall

    0.4 mi from CN Tower

    0.6 mi from Ontario Legislative Buildings

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