CARWIZ, Zagreb Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

CARWIZ - Zagreb Airport Information, Car Rental Instructions & Policies

Address

Ulica Rudolfa Fizira 21, 10410 Velika Gorica

Telephone

+38515626599

Pick-up Instructions

The CARWIZ - Zagreb Airport car rental location is in terminal

You can walk to the counter of CARWIZ - Zagreb Airport car rental.

Starting from 10.01.2024. Carwiz Croatia desk will be inside Zagreb Airport at the terminal. Upon arrival at Zagreb airport, after security check please call us or write at: +385 (0)91 4091 000 (WhatsUp and Viber).

Drop-off Instructions

Please inquiry the staff about how to return at the time of pick up.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Other car models Pack up ^	EUR 1400-4000	/
Mercedes E-class Genesis G70 Or Similar Pack up ^	EUR 4000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, DinersClub, JCB, Discover, AMEX

JCB,Discover,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Belgium Czech Republic Denmark Finland France Germany United Kingdom Hungary Show More Austria Belgium Czech Republic Denmark Finland France Germany United Kingdom Hungary Iceland Italy Liechtenstein Latvia Luxembourg Lithuania Morocco Netherlands Norway Portugal The Republic of San Marino Serbia Spain Sweden Switzerland Vatican City State Greece Bulgaria Poland Romania Slovakia Montenegro Bosnia and Herzegovina Slovenia North Macedonia	EUR 100 per rental

Countries

Charges

Austria

Belgium

Czech Republic

Denmark

Finland

France

Germany

United Kingdom

Hungary

EUR 100 per rental

Not allowed:

Taking rental cars to following countries is not allowed:
Kosovo, Albania, Ukraine, Russia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 990 for Flat 500,

EUR 990 for Fiat Mobi,

EUR 990 for Ford Fiesta,

EUR 990 for Chevrolet Spark,

EUR 990 for Ford Transit 12-passenger Van Rwd Or Similar,

EUR 1400 for Suzuki Balena,

EUR 1400 for Kia Ceed,

EUR 1400 for Toyota Rav4 Awd Or Similar,

EUR 1400 for Ford Focus Kombi,

EUR 1400 for Nissan Juke,

EUR 1400 for Toyota Rav4 Or Similar,

EUR 1800 for Bmw 1 Series,

EUR 1800 for Audi A3,

EUR 1800 for Kuga Winter Tyres,

EUR 1800 for Opel Grandland,

EUR 1800 for Toyota Corolla,

EUR 1800 for Audi Q3,

EUR 1800 for Volkswagen T-cross,

EUR 2500 for Toyota Fortuner,

EUR 1800 for Peugeot 5008,

EUR 1800 for Volkswagen Virtus,

EUR 1800 for Vw Passat Variant,

EUR 2500 for Audi A4 Avant,

EUR 3000 for Mercedes E-class,

EUR 2000 for Opel Vivaro 9 Seater,

EUR 2000 for Ford Transit,

EUR 2000 for Ford Tourneo,

EUR 3000 for Genesis G70 Or Similar,

Theft Insurance Excess differs by car model:

EUR 990 for Flat 500,

EUR 990 for Fiat Mobi,

EUR 990 for Ford Fiesta,

EUR 990 for Chevrolet Spark,

EUR 990 for Ford Transit 12-passenger Van Rwd Or Similar,

EUR 1400 for Suzuki Balena,

EUR 1400 for Kia Ceed,

EUR 1400 for Toyota Rav4 Awd Or Similar,

EUR 1400 for Ford Focus Kombi,

EUR 1400 for Nissan Juke,

EUR 1400 for Toyota Rav4 Or Similar,

EUR 1800 for Bmw 1 Series,

EUR 1800 for Audi A3,

EUR 1800 for Kuga Winter Tyres,

EUR 1800 for Opel Grandland,

EUR 1800 for Toyota Corolla,

EUR 1800 for Audi Q3,

EUR 1800 for Volkswagen T-cross,

EUR 2500 for Toyota Fortuner,

EUR 1800 for Peugeot 5008,

EUR 1800 for Volkswagen Virtus,

EUR 1800 for Vw Passat Variant,

EUR 2500 for Audi A4 Avant,

EUR 3000 for Mercedes E-class,

EUR 2000 for Opel Vivaro 9 Seater,

EUR 2000 for Ford Transit,

EUR 2000 for Ford Tourneo,

EUR 3000 for Genesis G70 Or Similar,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Zagreb Airport

Railway Stations

5.5 mi from Trnava

6.5 mi from Glavni Kolodvor

6.5 mi from Zagreb Central Station

Hotels

6.4 mi from Dub Apartments Zagreb

Other Landmarks

5.9 mi from Zagreb Main Bus Station

6.2 mi from Faculty Of Agriculture

6.9 mi from Croatian State Archives In Zagreb

CHECK RATES

Map view of CARWIZ Store Location

coordinates: 45.740516 16.07665

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Blair Ramsden
Zagreb
2 /10 Poor
Reviewed: Saturday, June 24, 2023
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Nicholas Yule
Zagreb
2 /10 Poor
Reviewed: Saturday, June 24, 2023
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Beacher Eve
Zagreb
10 /10 Excellent
Reviewed: Sunday, October 2, 2022
Okay
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Mick Flower
Zagreb
8 /10 Very good
Reviewed: Thursday, October 24, 2019
The staff explained everything clearly and provided detailed instructions.
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Sara Bartholomew
Zagreb
6 /10 Average
Reviewed: Thursday, May 16, 2024
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Maria Felix
Zagreb
6 /10 Average
Reviewed: Thursday, May 16, 2024
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Ronald Augustus
Zagreb
6 /10 Average
Reviewed: Thursday, May 16, 2024
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Patricia Whitehead
Zagreb
8 /10 Very good
Reviewed: Saturday, August 10, 2024
The car's condition was good, but the process of picking up the car was extremely slow. It took two hours before I got the car, and they insisted on waiting until our scheduled time to start the procedures.
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Guy Haywood
Zagreb
10 /10 Excellent
Reviewed: Wednesday, August 14, 2024
If you have purchased QEEQ's full insurance, definitely avoid buying local insurance. You can also refer to the vehicle inspection checklist in the pictures.
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Yedda Lucy
Zagreb
10 /10 Excellent
Reviewed: Thursday, August 15, 2024
The overall service was good. Since I was staying in Zagreb for a layover before flying back home the next day, I opted to rent a manual car for just one day for convenience. The rental company provided a car that had not been repaired after an accident, and the right door was scraped and deformed. However, both the pick-up and drop-off processes went smoothly. Kudos to the rental staff! Driving a manual car does require practice; I stalled in the city center of Zagreb and got honked at by a taxi behind me.
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Josephine Irving
Zagreb
10 /10 Excellent
Reviewed: Thursday, August 15, 2024
Convenient and efficient, good vehicle quality, and the staff at the counter and elsewhere were very nice.
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