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Avis, Sheraton Waikiki Car Rental

Avis 800+ ratings, 6 reviews

Kaneohe, Hawaii, United States

9.6 / 10 Excellent

Avis - Sheraton Waikiki Information, Car Rental Instructions & Policies

Address

2255 Kalakaua Avenue Sheraton Waikiki, Honolulu, 96815, United States

Telephone

+18089221018 / +18089232475

Pick-up Instructions

Local Office DirectionsnAvis is located on the ground level of the Sheraton Waikiki (Diamond Head side). The Sheraton Waikiki is located behind the Royal Hawaiian Shopping Center off Kalakaua Ave at Royal Hawaiian Ave.

Drop-off Instructions

Not AcceptednRental vehicle must be returned during office hours. NOTE: Some locations may have a key drop available. If customer chooses to leave the vehicle, the customer is responsible for the vehicle&all charges (including any damages the vehicle may have incurred during after hours) until the contract can be closed out on the following business day.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Toyota Yaris Or Similar

Kia Rio

Nissan Versa Or Similar

Ford Tourneo Courier

Ford Fiesta Or Similar

Opel Corsa

Honda Fit

Renault Rafale Or Similar

Renault Megane

Peugeot 208

Vw Golf

Hyundai Ioniq

Chevrolet Spark Or Similar

Toyota Corolla

Renault Kwid

Ford Focus

Show more >

Toyota Yaris Or Similar

Kia Rio

Nissan Versa Or Similar

Ford Tourneo Courier

Ford Fiesta Or Similar

Opel Corsa

Honda Fit

Renault Rafale Or Similar

Renault Megane

Peugeot 208

Vw Golf

Hyundai Ioniq

Chevrolet Spark Or Similar

Toyota Corolla

Renault Kwid

Ford Focus

Fiat Tipo

Chevrolet Onix Plus

Fiat 500x

Fiat Tipo

Proton Persona Or Similar

Punto Summer Fleet

Opel Cabrio

Ford Transit 12-passenger Van Rwd Or Similar

Mg Hs

Kia K5

Fiat Tipo

Ford Kuga

Vauxhall Corsa

Toyota C-hr

Toyota Camry Or Similar

Toyota Corolla Or Similar

Nissan Altima

Kia Sportage Or Similar

Ford Tourneo Courier

Renault Duster

Chevrolet Impala Or Similar

Tesla Short Range Model 3 Or Similar

Ford Focus

Fiat Egea Diesel

Ds7 Crossback

Toyota Camry

Kia Sorento Auto 5 Doors

Toyota Prado

Tesla Model Y

Cubic Metre Van

Tesla Model Y

Tesla Model Y

Kia Niro Or Similar

Chevrolet Camaro Lt Or Similar

Tesla Long Range Model 3 Or Similar

Bmw 4 Series Cabrio Auto Diesel 2 Doors

Mercedes-benz C300 Or Similar

Range Rover Sport

Hyundai Elantra Or Similar

Bmw 7-series, Audi A8

Toyota Tacoma

Volvo Xc90 Or Similar

Toyota Corolla Or Similar

Ford Mustang Gt Premium

Toyota Rav4 Or Similar

Ford Transit 12-passenger Van Rwd Or Similar

Kia Niro Or Similar

Ford Transit 12-passenger Van Rwd Or Similar

Bmw 4 Series Convertible

Gmc Yukon Denali Or Similar

Dodge Promaster City Or Similar

Tesla Model 3 Or Similar

Tesla Model 3

Tesla Long Range Model 3

Ford Lightning Or Similar

Chevrolet Bolt

Ford Mustang Mach-e Or Similar

Mazda Cx-50 Or Similar

Chevrolet Bolt

Chevrolet Bolt

Chevrolet Bolt

Chevrolet Bolt Ev Or Similar

Toyota Camry Or Similar

Jeep Wrangler 2-door Or Similar

Jeep Wrangler 2-door Or Similar

Seat Arona

Bmw X3

Volvo Xc90

Chevrolet Camaro Lt Or Similar

Toyota Rav4 Or Similar

Genesis G70 Or Similar

Chevrolet Spark Or Similar

Cadillac Ct5 Or Similar

Range Rover Sport, Bmw X7, Mercedes Gls

Toyota Sienna Or Similar

Toyota Sienna Or Similar

Pack up ^
100% of the rental car rate plus USD 200-25030-60

Other car models

Pack up ^
100% of the rental car rate plus USD 200-30030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, Discover, AMEX, UnionPay

Visa Master DinersClub JCB Discover AMEX UnionPay

UnionPay is not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Tesla Model Y, Cubic Metre Van, Tesla Model Y, Tesla Model Y, Kia Niro Or Similar, Chevrolet Camaro Lt Or Similar, Tesla Long Range Model 3 Or Similar, Bmw 4 Series Cabrio Auto Diesel 2 Doors, Mercedes-benz C300 Or Similar, Range Rover Sport, Hyundai Elantra Or Similar, Bmw 7-series, Audi A8, Toyota Tacoma, Volvo Xc90 Or Similar, Toyota Corolla Or Similar, Ford Mustang Gt Premium, Toyota Rav4 Or Similar, Ford Transit 12-passenger Van Rwd Or Similar, Kia Niro Or Similar, Ford Transit 12-passenger Van Rwd Or Similar, Bmw 4 Series Convertible, Gmc Yukon Denali Or Similar, Dodge Promaster City Or Similar, Tesla Model 3 Or Similar, Tesla Model 3, Tesla Long Range Model 3, Ford Lightning Or Similar, Chevrolet Bolt, Ford Mustang Mach-e Or Similar, Mazda Cx-50 Or Similar, Chevrolet Bolt, Chevrolet Bolt, Chevrolet Bolt, Chevrolet Bolt Ev Or Similar, Toyota Camry Or Similar, Jeep Wrangler 2-door Or Similar, Jeep Wrangler 2-door Or Similar, Seat Arona, Bmw X3, Volvo Xc90, Chevrolet Camaro Lt Or Similar, Toyota Rav4 Or Similar, Genesis G70 Or Similar, Chevrolet Spark Or Similar, Cadillac Ct5 Or Similar, Range Rover Sport, Bmw X7, Mercedes Gls, Toyota Sienna Or Similar, Toyota Sienna Or Similar

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Supplier Translation

Translation templates provided by car rental companies.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada, Mexico
At participating locations in California, Arizona, New Mexico and Texas, corporate account customers are allowed to drive specific car groups into Mexico border cities with certain restrictions. Please contact reservations or the location for details.

Not allowed:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 250

Third Party Liability Insurance Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Hotels

12.6 mi from Paradise Bay Resort

CHECK RATES
Map view of Avis Store Location
coordinates: 21.278333333333 -157.82972222222

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.6 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Kaneohe

    10 /10 Excellent

    Reviewed: Saturday, October 24, 2026

    Fast service and fair pricing.
    Read More >

  • Anonymous

    Kaneohe

    10 /10 Excellent

    Reviewed: Wednesday, January 14, 2026

    Everything was handled really quickly and the staff were super friendly and helpful.
    Read More >

  • Christ Austen

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: Wednesday, September 24, 2025

    Very efficient!
    Read More >

  • Moira Fowler

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: Thursday, August 31, 2017

    Great, very reliable
    Read More >

  • Paul Jerome

    Hawaii - Oahu Island (honolulu)

    8 /10 Very good

    Reviewed: Thursday, October 20, 2016

    The pickup location is inside a hotel, just a small desk. It does not operate 24 hours, and no one was there in the afternoon.
    Read More >

  • Dave Winifred

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: Thursday, January 29, 2015

    My English isn't good, but the staff at the store were very patient and used online translation to communicate. The car wasn't very new, but it was in decent condition and had no issues for three days.
    Read More >

More Avis Car Rental Locations in Kaneohe

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What's the address of the rental location?

2255 Kalakaua Avenue Sheraton Waikiki, Honolulu, 96815, United States

What is the Telephone Number?

+18089221018/ +18089232475

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Not AcceptednRental vehicle must be returned during office hours. NOTE: Some locations may have a key drop available. If customer chooses to leave the vehicle, the customer is responsible for the vehicle&all charges (including any damages the vehicle may have incurred during after hours) until the contract can be closed out on the following business day.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Supplier Translation

    Translation templates provided by car rental companies.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Hotels

    12.6 mi from Paradise Bay Resort

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