Arena Rent A Car, Queen Alia International Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Arena Rent A Car - Queen Alia International Airport Information, Car Rental Instructions & Policies

Address

Queen Alia International Airport (Airport Road Exit 11),Amman,JO

Telephone

00962 795646757 emergency call 00962 796447411 / +962796447411

Pick-up Instructions

The Arena Rent A Car - Queen Alia International Airport car rental location is located out of the airport

Please contact the staff to pick you up to Arena Rent A Car - Queen Alia International Airport car rental when you arrived.

This location provides meet and greet service, a representative from Arena Rent A Car will be waiting for the customer in the arrivals hall, with the customers name on a sign. If the customer cannot find this representative, they can contact him.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -19:59	08:00 -19:59	08:00 -19:59	08:00 -19:59	08:00 -19:59	08:00 -19:59	08:00 -19:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 23 years old with charge of USD 5 per day approximately.

Senior Driver Fee applies at 76 - 80 years old with charge of USD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Nissan Versa, Renault Taliant, Opel Astra, Hyundai Accent, Ford Fiesta, Volkswagen Polo, Peugeot 208, Mg5, Renault Sandero Stepway, Mini Countryma, Toyota Wigo, Toyota Aygo, Fiat Panda, Volkswagen Passat, Vauxhall Insignia

The following models require 2 year's of license holding time: Mazda Cx-3, Mitsubishi Pajero Sport, Nissan Qashqai, Mercedes Classe V, Kia Carnival, Volkswagen Caravelle, Ford Kuga, Landrover Range Rover Sport

For foreign renters, you need to bring:

Full driver's license issued in Jordan

For local renters, you need to bring:

Full driver's license issued in Jordan

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 700 for Nissan Versa,Renault Taliant,Opel Astra,Hyundai Accent,Mazda Cx-3,Ford Fiesta,Volkswagen Polo,Peugeot 208,Mg5,Renault Sandero Stepway,Mini Countryma,Nissan Qashqai,Toyota Wigo,Toyota Aygo,Fiat Panda,Volkswagen Passat,Vauxhall Insignia,Ford Kuga,

USD 1000 for Mitsubishi Pajero Sport,Mercedes Classe V,Kia Carnival,Volkswagen Caravelle,Landrover Range Rover Sport,

Theft Insurance Excess differs by car model:

USD 1500 for Nissan Versa,Renault Taliant,Opel Astra,Hyundai Accent,Mazda Cx-3,Ford Fiesta,Volkswagen Polo,Peugeot 208,Mg5,Renault Sandero Stepway,Mini Countryma,Nissan Qashqai,Toyota Wigo,Toyota Aygo,Fiat Panda,Volkswagen Passat,Vauxhall Insignia,Ford Kuga,

USD 1500 for Mitsubishi Pajero Sport,Mercedes Classe V,Kia Carnival,Volkswagen Caravelle,Landrover Range Rover Sport,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.2 mi from Queen Alia International Airport

17.4 mi from Amman-Marka International Airport

Railway Stations

17.1 mi from Hijaz Jordan Railway

Hotels

2.6 mi from Amman Airport Hotel

3.2 mi from Al Qatal Building

3.3 mi from Faraseen apartments 1

Other Landmarks

16 mi from Al Hussainy Mosque

16.4 mi from Temple Of Hercules And The Roman Corinthian Column

16.6 mi from US Embassy

FIND ME A CHEAP RENTAL

Map view of Arena Rent A Car Store Location

coordinates: 31.722508 35.986712

Guest Reviews

Total points： 5.2 / 10 Average

Vehicle condition: 5.3
Vehicle cleanliness: 6.6
Spaciousness: 4.6
Counter staff: 4.6
Pick-up location: 4.6
Drop-off location: 5.3
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Anonymous
Amman
2 /10 Poor
Reviewed: Thursday, August 7, 2025
HORRIBLE HORRIBLE HORRIBLE experience with Arena. The car was in a very bad shape, barely any power steering, power windows not working, hub caps falling off, scratches everywhere. That was only the start since the people working at Arena are compulsive liars and will want to steel from you. Beware are stick with the bigger companies like Budget, Avis etc.
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N.Ghanim
Amman
4.3 /10 Average
Reviewed: Thursday, August 7, 2025
The staff are not friendly, and misconduct, There is no respect in dealing, I can say that it is a totally bad experience, and I would not recommend it to anyone. The competitive price is not at the expense of good service, In the end I paid over payments that are not right.
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Timothy Morrow
Amman
9.3 /10 Excellent
Reviewed: Thursday, August 7, 2025
Once you get you land at Queen Alia Airport, call the number provided for ARENA, because it will take them at least 15 minutes to drive to the Arrivals terminal to pick you up. The ARENA staff spoke fluent English and were very friendly. I reserved one of the cheaper size cars and it drove perfectly fine for me. Be aware that ARENA will block significantly more on your credit card than the rental cost, similar to what many hotels do. This is not a big issue for me, other than it is a little annoying to have to wait 2 weeks for the proper amount to be credited back to my card. Overall I had a good experience with ARENA, and I would recommended them to others.
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