Malta Car Rentals

The staff at the rental office clearly explained questions about car usage and the deposit. The card pre-authorization amount is slightly higher, which covers the deductible. Upon returning the vehicle, any outstanding toll fees or traffic violations will be deducted, and the remaining pre-authorization amount will be released after some time. Overall, the car's performance was sufficient for basic use. The pick-up and drop-off processes were quick and smooth, without any waiting. The rental prices were reasonable, and booking in advance made it more affordable. Highly recommended.

The staff were very friendly, and the pick-up and drop-off process was very convenient. However, the deposit takes two months to be refunded?

Pretty good, the pickup and drop-off processes were very quick. I just don't know when the deposit will be refunded.

Very satisfied.

It was okay, but the car's condition was quite average. I guess it was because I rented it late, and it was probably the last automatic small car available. There were around 20 to 30 defects on the exterior.

Pretty good.

Excellent

As expected

The best car rental company I've ever encountered. You will truly be impressed.

Quick pickup process with no upselling.

Good, very nice.

I was worried about hidden charges since the rental car was cheap, but it turned out I overthought.

Professional and efficient.

Very good, many thanks to the staff who handled the car return.

Friendly service, hassle-free, and quick deposit refund!

The staff at the store were very friendly.

Very good.

Satisfied

The car is very fuel-efficient, driven only 13,000 kilometers. The car is in great condition and very easy to drive.

Excellent service, the office is located in the hotel lobby.

Highly satisfied with the car rental process. Picking up and returning the car were smooth, but there is an additional airport parking fee. Initially, I booked a Citroën, but they gave me a Hyundai of the same class instead. The Hyundai was not up to expectations - it felt underpowered, and the driver assistance features couldn't be turned off. Although it was a new car, it didn't feel very good. The rental company charged a deposit as a transaction, not a pre-authorization, and it took a month for it to be canceled. I was quite worried during that period.

Pretty good

Dear Sirs, they made an outrageous extortion of fines. We have not scratched the wheel cover - and all tires were black when the car was returned - so how come Surprice rent company sent us a picture where one wheel has now mark made with white chalk- pretending to be street paint - it is impossible to run into a curb and make this mark - to square. The wheel is always rotating so no such marks are possible - basic geometry. This is a simple false claim on car rental company side - and extortion of fines. (do they do it to every car that has not purchased overinflated insurance with Surprice rent?) And they charge 100 eur for a car wheel cover!!!! I will post proper opinions on several websites about this case. And Qeeq should look into this matter - if you are interested - we can send pictures - just to which email? Best regards, Rafal Golebiowski

They didn't provide the reserved model.

The staff were Indian, making communication a bit difficult.

My experience of car rental in Malta turned out OK. On collection of the car the rental company charged a location fee I was not aware of. The car itself was disappointing, very damaged inside and out. Seemed to be an old car, 65000 miles on the clock, not normally what you expect with rental cars. Other than that I had no problems with fuel or any other aspect of the rental, lots of reviews for this company in Malta were not very good, I did not have a problem. Qeeq got the location charge returned when I got back.

This company doesn't require any additional payments at the store and doesn't push insurance. Very good.

The car was good for the purpose rented. The rental car rate for the rental period was excellent.

Overall satisfied, but was charged a 10 EUR location fee when picking up the car.

So far, it's very good. The car is a bit old, but overall clean and tidy, a good experience.

Overall satisfied

Car had a faulty indicator from the beginning of the hire - only noticed when we were on the road, and the counter closed when we left. Car was also displaying the warning spanner sign - service 600km overdue. Not really what you want from a rental car. It also had a very poor 1st and 2nd gear change - stiff and difficult to engage.

It's okay

Car quality - good. Inspection showed several scarves what is a downsize for a minicar with 21000km only. Manual transition is in poor condition. Rest is fine or perfect. Office - basic office, some staff roaming around. Up-sell is a must here so better be prepared for assertive approach. Apart from that no other comments. Costs - the rate was good so I chose them. They blocked EUR 1200 + EUR 150 for fines. Get it back within 72hrs after drop off. Inspection is quick but I left power charger in the car and they haven't replied. My bad.

Easy collection and return. Great little car. Excellent Service

Overall service was excellent, but QEEQ's insurance was useless - a waste of money.

I received a brand new car which was fabulous

Good service attitude and easy communication.

Giles was very friendly and went out of his way to replace a fuse to ensure our car chargers and GPS was working prior to leaving the facility. Best customer service I’ve seen in a long time. This man deserves a raise!!

Person at the desk apparently had no idea car had been paid for on Qeeq. Car was full of scratches but overall everything went fine. I'm waiting for the deposit to be refunded.

Booked Citroen Berlingo category and got a downgrade to a smaller car. I couldn’t put all my family luggage in. The staff was very helpful to solve the problem. Got a bigger car after some discussions. However, in a dire condition. One side was very scratched, the side doors didn’t close properly and I got it with an empty tank instead of ‘full to full’ according to my contract.