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Guest reviews

1 /
K.AKIMOTO

September 18, 2025

Destination: Helsinki

10予約簡単、快適

カウンターの女性はとてもフレンドリーで親切でした。車もナビがついていて、とても快適な移動が出来ました。

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Willie Emmie

September 12, 2025

Destination: Helsinki

10Excellent

They directly upgraded us to an X1, very satisfied.

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Hamiltion O'Connor

September 10, 2025

Destination: Helsinki

10Excellent

Very satisfied.

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Maria Felix

September 4, 2025

Destination: Helsinki

8Very good

We arrived at the EuropeCar parking garage, but there was no one there. Staff from another company helped us contact them; they received the message but ignored it. When we finally found their office, there was only one staff member. Their attitude was okay.

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Tyrone Tobias

August 19, 2025

Destination: Helsinki

10Excellent

Pretty good, the process was quite fast.

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Duke Jean

August 7, 2025

Destination: Helsinki

10Excellent

This app is so troublesome, it forces me to write a review, haha.

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Angela Felton

August 2, 2025

Destination: Helsinki

10Excellent

Overall, the process of picking up and returning the car was very smooth. The store provided the vehicle promptly, and the car was fuel-efficient.

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Angela Felton

August 2, 2025

Destination: Helsinki

10Excellent

The service was enthusiastic, attentive, and meticulous.

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Broderick Lambert

July 31, 2025

Destination: Helsinki

10Excellent

Highly satisfied.

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Arno Harriman

July 13, 2025

Destination: Rovaniemi

10Excellent

Very satisfied

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Bernice Virginia

June 17, 2025

Destination: Helsinki

10Excellent

Satisfied

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Theresa Crane

May 9, 2025

Destination: Helsinki

10Excellent

The staff is quite patient.

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Andy Carmen

April 27, 2025

Destination: Helsinki

10Excellent

Very satisfied, it was completed in 10 minutes.

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D.Patel

March 25, 2025

Destination: Rovaniemi

10Excellent

Very good staff at Rovaniemi airport pick up. It was quick and explained all the details properly.

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SONG LIN LOW

March 19, 2025

Destination: Rovaniemi

8Wonderful

Good

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Eve Walpole

March 12, 2025

Destination: Helsinki

10Excellent

Very satisfied. The staff were great.

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Frederic Gregory

February 20, 2025

Destination: Rovaniemi

10Excellent

Very satisfied.

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Susanna Tomlinson

February 17, 2025

Destination: Helsinki

8Very good

Overall it's okay. The only downside is that the vehicle provided did not match the model reserved, and no equivalent vehicle was offered.

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Bowen Carroll

February 8, 2025

Destination: Rovaniemi

Monroe Henley

February 5, 2025

Destination: Ivalo

10Excellent

Very satisfied.

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Alva Dupont

February 4, 2025

Destination: Helsinki

10Excellent

The car is very new, with only 1800km on it. Excellent.

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Leonard Clark(e)

January 28, 2025

Destination: Rovaniemi

10Excellent

It's quite good.

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Tommy

January 27, 2025

Destination: Oulu

9Excellent

We booked also a baby seat for a 6month old baby; however the seat was dirty, worn and barely suitable for a 6month old kid, it was more for a todler seat. Europecar staff at Oulu airport are absolutely fabulous, and helpful!

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Nora Keats

January 27, 2025

Destination: Helsinki

10Excellent

Upgraded to an SUV, the car was in good condition, smooth pickup process, and self-service return.

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Rory Walpole

January 18, 2025

Destination: Rovaniemi

10Excellent

Very good.

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Ellis Abbot(t)

January 18, 2025

Destination: Ivalo

6Average

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DAWA

January 15, 2025

Destination: Kittila

10冬のレヴィ

雪道でも安心して運転できた

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Channing Dick

January 12, 2025

Destination: Helsinki

10Excellent

Very satisfied, will choose again next time.

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Antony Delia

January 11, 2025

Destination: Helsinki

Claude Peter

January 6, 2025

Destination: Rovaniemi

10Excellent

Excellent

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A.Lopes

January 1, 2025

Destination: Helsinki

7Will not came back for Sure

Horrible. It was agreed at QEEQ a deposit of 1017€ and they charged 1500€. More they even didn’t care about the info that I have sent regarding the info and threatened me that If I didn’t pay they will not handle the car keys. Then charged me 75€ of arriving late knowing that it was my plane delayed. The worst of all was that they said that they need to charge the delayed fee because the office was closed but when delivering the car , it was on opening hours and the office was also closed and none to take care of the returning of the deposit. They kidnapped the deposit amount for 5 working days because they said that they need to see if there is speeding tickets or whatever. Very poor service.

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Aubrey Holmes

December 30, 2024

Destination: Helsinki

10Excellent

The journey was smooth, the service was efficient, and the car model was very new and nice.

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Derrick Mond

December 29, 2024

Destination: Rovaniemi

8Very good

Pretty good.

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Montague Clare

December 26, 2024

Destination: Kittila

10Excellent

The process was pretty quick.

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Gene Albert

December 25, 2024

Destination: Rovaniemi

10Excellent

Very satisfied.

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Charles Philemon

December 25, 2024

Destination: Rovaniemi

10Excellent

Very satisfied.

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Hermosa Charlotte

December 15, 2024

Destination: Rovaniemi

10Excellent

The staff had a great attitude and answered all my questions.

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Kevin MacPherson

December 2, 2024

Destination: Rovaniemi

10Excellent

The staff at the store explained the rental process very clearly and was very helpful. He even recommended local restaurants to us. The car wheels were equipped with anti-slip tires.

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Adolph Julius

November 26, 2024

Destination: Rovaniemi

10Excellent

It's okay because the train station was quite crowded, and I had to wait in line for a while.

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M.Matoga

November 20, 2024

Destination: Helsinki

9Nice expirience

The deposit blocked at my credit car was higher than declared in booking.

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Vera Robbins

November 13, 2024

Destination: Rovaniemi

10Excellent

The service was warm, efficient, and convenient.

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Zhi Han Lee

November 13, 2024

Destination: Rovaniemi

9Smooth car rental

Staff was helpful though it would be a bonus to tell how to find the electric charge port door opening button

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Bertram Nahum

November 6, 2024

Destination: Helsinki

10Excellent

The return reminders, vehicle condition, and service were excellent.

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Vic Tobias

October 17, 2024

Destination: Rovaniemi

10Excellent

Very good

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Cornelia Elizabeth

October 11, 2024

Destination: Helsinki

8Very good

Good

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Dana Frank

October 11, 2024

Destination: Rovaniemi

8Very good

Good

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Mick Flower

October 10, 2024

Destination: Helsinki

10Excellent

Excellent

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Zoe Charles

September 8, 2024

Destination: Rovaniemi

10Excellent

Simple and smooth process

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Miranda III.

August 23, 2024

Destination: Helsinki

10Excellent

Very satisfied, the car was in great condition.

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Reg Moses

August 22, 2024

Destination: Helsinki

10Excellent

Very satisfied.

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Best car rental deals in Finland

Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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