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Last updated on: August 3, 2025
13Rental Locations
6Airport Locations
Map View of Car Rental Locations in Quito
Shouqizuche
2.0/10
Europcar
4.1/10
Budget
8.3/10
AVIS
2.0/10
Hertz
10.0/10
Reviewed: July 30, 2025
I feel like I was scammed. 1. I have a C2 driver's license, but they assigned me a C1 vehicle. How was this accepted by their system verification? 2. The handling of after-sales issues took far too long. When I returned the car, the local car rental agency offered a solution (charging me only for one day's rental and refunding all other charges, with recorded phone communication between the agency and domestic staff). However, the after-sales representatives never properly followed up — I could not get any response. It's clear they are trying to delay the process and avoid giving me a refund.
Reviewed: January 26, 2025
Error made online meaning Innneded to upgrade or not have a car.
Reviewed: January 22, 2024
The rental company's representative aggressively pushed local insurance for $60 and threatened to cancel my order if I didn't purchase it. Even the customer service call from the rental platform wasn't answered. Terrible experience with the rental company. Thankfully, the rental platform covered this forced insurance for me. Very satisfied with the platform's service and serious attitude.
Reviewed: October 7, 2021
El auto estuvo en pésimas condiciones. Deberían inmediatamente sacarlo de circulación. La bocina no servía ni el aire caliente. Les manifesté mi inconformidad ni no me resarcieron con nada. No puede entregar a quienes alquila un auto es terribles condiciones
Reviewed: April 4, 2020
Forced to buy expensive insurance, otherwise they wouldn't rent the car.
Reviewed: May 18, 2019
Normaly you ecxpect that a rentacar is in perfect mecanical conditions. So you dont check if there is water in the cooling system neither you check the tyres if they are still in good condition. I got a car with totally slick tires. That is absolutly criminal as beeing very dangerous. At the end of the rent they tried to deduct of my card some US$ 550 for the fixing for the poor exterior condition of the car. I protested. Europcar Ecuador is not a very serious partner for you in Ecuador. Must admit I had similar problem in Ecuador with Budget. Seems ecuadorian renters are not very serious.
Reviewed: July 30, 2019
I lost half day going to change the car, because it wasn’t the car i booked. it paid more money included insurance they forced me to take it.
Reviewed: July 30, 2019
I lost half day going to change the car, because it wasn’t the car i booked. it paid more money included insurance they forced me to take it.
Reviewed: May 2, 2019
When using a credit card for authorization, they didn't use a POS machine and insisted on the three-digit security code on the back of the card. Otherwise, they wouldn't let me pick up the car. This is the first time I've encountered such a thing after renting cars for so long! Couldn't contact the rental company! Had no choice but to give them the security code.
